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Responsys
Discussion List
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Accessing Dynamic Variables from Campaign SendWhen sending a campaign directly, targeting a view, is there a way to pull in Dynamic Variables? It works when sending through a program, but no directly from the campai…
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How to set an expiration date on a mirror link ?How to set an expiration date on a mirror link ? I would like the web version of my email campaign to no longer be available after a certain period of time. Regards Quen…
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How to combine an URL anchor link with a UTM parameter/token?I have a URL with an anchor link and added this to my link table. however, the anchor tag disappears when I enable tracking. I researched and found out that the issue co…
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Can Responsys save the communication with the complete personalization already applied?Can Responsys save the communication with the complete personalization already applied? For example, "Hello Sergio, here’s your discount coupon X" or "Hello Luca, here’s…
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Capturing the First Click on a CTA to Redirect to a CampaignI want to capture the first click on a CTA of an email to redirect the customer to a specific campaign in a program. Is there a best practice on how to do this?
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Can we use App channel list to create SQL view in ResponsysHi There, Can we use App channel list to create SQL view in Responsys? Thanks Naveen
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Question about the security of the Event Notification APIHello, our security department has a few questions about the security of the event notification API. When Responsys calls the customer's application to transmit the payl…
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whether responsys supports amp emails?Dear team, Whether Responsys supports amp emails which can be used to collect response within the email body? Regards Sreehar
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On Demand: 10 Big Customer Experience Ideas for 2025The customer experience is undergoing a dizzying evolution that's disrupting the status quo like never before. Brands must evolve their customer experience strategies al…
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Oracle Customer Excellence Awards - Nominations are Open [Deadline Feb 14]You’ve done incredible work. Now you deserve the recognition. The Oracle Customer Excellence Awards celebrate the very best of business innovation, showcasing how organi…Elise Hymes - Oracle CX-Oracle 21 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle
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How to Send a customized e-mail to a fixed e-mail addressHi all, We have the following scenario today: Our customer enters registration data into a form on our website; After submission, the registration data is stored in the …
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Responsys Adobe Analytics JWTAdobe Analytics is moving away from JWT. My question is whether or not I can go ahead and migrate to the OAuth Server-to-Server credential. Will that have any impact on …
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Requesting to know the step by step process to configure SSO to Oracle Responsys, OCI & OICHi There, We are planning to configure SSO to our respective oracle accounts for Oracle responsys, OCI & OIC. Requesting to know the step by step process to configure SS…
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External Tracking Parameters access permissionHi, we saw that to access the "External Tracking Parameters" section in the Account menu you need to be Account Administrator, but this also means giving the user access…
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SMTP Relay Configuration and Security AuditHi, Our customer is seeking information regarding SMTP Relay Configuration and Security Audit for a security assessment project. The questions are as follows: A comprehe…
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What is the best way to register a client company for several e-mail contacts with Responsys?Hi all, Let's imagine a Supplemental Table, where the company information (B2B) - such as Company ID, address, etc. - will be stored. And in the Profile List, the contac…
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Using "Once" timer events in a ProgramGiven a program that has an entry node that runs each day, what is the effect of a "Once" timer set to a certain date after the entry? It will pass through on the date s…
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what are the different types of EMAIL_DELIVERABILITY_REASON_ and MOBILE_DELIVERABILITY_REASON_Hi There, May I know what are the different types of EMAIL_DELIVERABILITY_REASON_ and MOBILE_DELIVERABILITY_REASON_ I can see one of the reason as "CO:MERGE" May I know …
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Is there any limit for the fields we can create for Responsys contact list?Is there any limit for the fields we can create for Responsys contact list?
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Removing existing user account in Responsys will impact the current running program/Campaign?Hi There, If we remove existing user account in Responsys, will it impact the current running program/Campaign which is created by this user? Thanks Naveen
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Upcoming Responsys Release: Date and Changes?Hi everyone, Does anyone know when the next Responsys release is scheduled and what changes it will include? Thank you in advance!
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How does the On Unsubscribe function work in a Responsys Program?In a Responsys Program > Settings > Options > On unsubscribe There are 2 options Continue Exit Program If the option 'Continue' is selected, the record will flow through…
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How to trigger webpush with Visitor IDsDear All, We have a set of visitor IDs and we need to trigger webpush notification to those visitor IDs via Responsys. Kindly guide us for the same. Regards Sreehar
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Blog: AI-driven Content Creation and Personalization can Boost Your CampaignsDiscover how Oracle Responsys uses AI-driven content creation and personalization to level up your holiday campaigns Learn More
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We need to identify if any of the SDK versions after 6.56.1 use workmanager,instead of jobscheduler.We need to identify if any of the SDK versions after 6.56.1 use workmanager, instead of jobscheduler.
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In Responsys' Campaign Live report, in Skipped emails the reason is "text". What does "text" mean?Is there a document or page that lists the different reasons for deliverability issues?
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Populate feed's column with fixed valueHi, We would like to know if it is possible to populate a feed's column with a fixed value instead of mapping the column with a field from the input file. Thank you in a…
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RIID values across different profile listsHi, We would like to know if the RIID_ is a unique key, or can it have two identical values across different profile lists? Thank you in advance
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📩[PORTUGUESE] - Maximizando os resultados da Black Friday🎢Olá Nesse webinar foram abordados os tópicos relacionados a Responsys e Commerce Cloud 😁 Melhores práticas de entregabilidade - Responsys Mensuração de resultados de for…
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Fatigue analysis personas1/ What are the rules behind the persona and the score for saturated and over saturated personas? How is it calculated? For example (2 opening email in 1 month = just ri…