Featured Content
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
-
Responsys API Payload EncryptionSummary: We need to encrypt the API payload of Request and Response using public-private key pair. Request Payload: Should be encrypted using Responsys’s public key, ens… -
As per the 25B release If we enable Carousel Push Notifications features what is the impactHi There, As per the 25B release If we enable Carousel Push Notifications features what is the impact on our account existing feature in push campaigns or any other impa…
-
Responsys Mobile UI FriendlySummary: The marketing users require the Ui - to be mobile friendly. Is there a version available for it Content (please ensure you mask any confidential information): V…
-
Creating Segment Group RulesIs it possible to create a segment group rule in Responsys that checks if a records Birthdate is less than 18 years in the past? I'm basically trying to create an under …
-
How auto unpublish feature worksHi There, We wanted to know how auto unpublish feature works in the program for specific date Ex:- If we setup a program to run on 30th at 10:00 AM and also auto unpubli…
-
How many number of dynamic personalization content can use in one EDM campaignHi There, For one of our EDM campaign we are planning to use more than 7 dynamic personalization content for target audience of approximately 100K. If we use more person…
-
Oracle Responsys Feature Kit - Responsys Auto OpensLearn more! Be sure to explore all of our Oracle Responsys Feature Kits With Oracle Responsys Auto Opens measure, you can filter out automatically opened email activitie…
-
Power Hour: Streamlining eCommerce Journeys to Deliver Seamless Customer Experiences [July 24]Join us to discover how eCommerce journeys are being re-imagined - reducing friction, cutting down cart drop-offs, and creating smooth, connected experiences. Explore ho… -
Recurring Password Expiry for Web Service UsersHi, is it possible to set a recurring expiration date for the password of only certain specific accounts, such as technical web service accounts? Thank you very much in …
-
Data is not being passed between the app and ResponsysSummary: It appears that data is not being passed between the app and Responsys, which means that opt outs are not being logged. Our investigation suggests that this is …
-
How to upload new address for an employee?Summary: Newer to Oracle. What is the simplest method for uploading a different address for either active or not active employees? Content (please ensure you mask any co…
-
Push inbox campaign(Message center) limit per customerSummary: 1) Assuming in last 30 days there are 100 message center campaigns with overlapping start date & end date to the same customers How many message center campaign…
-
Not able to view any records in interactive dashboard for Auto Open column when we select Sent dateHi There, In the interactive dashboard we are not able to see any record counts under auto open when we select Sent date. But when we select Event date we are able to se…
-
What Are the Send Priority Rules in Oracle Responsys?If a recipient qualifies for two emails sent simultaneously (same date and time), and both with the condition "were not sent any campaigns in the last 7 days", which ema…
-
PurchaseOrderEmailSubjectLayoutSummary After changing the PurchaseOrderEmailSubjectLayout layout, replace the original layout when sending the email, the included information is not available when sen…
-
"Out of memory" errors using Responsys "Manage Hosted Content"Summary: I keep getting Error code: Out of Memory when my team or I try to use Manage Hosted Content. Content (please ensure you mask any confidential information): I'm …
-
In app link tracking : - redirect to browser-ResponsysCurrently upon clicking the in-app, user is being redirected to browser and then redirected back to mobile application. We came to know that is happening because of clic…
-
How to get the Body layout in the body of the Purchase Order Email communication sent to the vendor?Hi Oracle Savvy's, Can someone guide me that I want to customize the Email communication that is sent to the vendors. I was able to customize the Purchase Order Email Su… -
Curious about Responsys' Generative AI features?Enhance the creativity and engagement of your Responsys Campaigns with Generative AI Oracle is launching new Generative AI (GenAI) capabilities within Responsys. These f… -
Product Notice: Mandatory Re-Authorization of Facebook Lead Ads (FBLA) Integration [May 20, 2025]Overview Oracle Responsys will rotate the OAuth credentials that secure the Facebook Lead Ads (FBLA) Integration during the May 2025 Update. All customers who have FBLA …
-
Power Hour Webinar: Mobile Messaging Mastery - Winning Customers with Push & WhatsApp [June 2025]Mobile Messaging Mastery Unlock the power of Responsys Push and WhatsApp to turn mobile moments into revenue—reach customers where they are, when it matters most, with m…
-
Power Hour - Web Push: Drive Instant Engagement with App-Free Web Messaging [May 22]Web Push: Drive Instant Engagement with App-Free Web Messaging Join to learn more about Oracle Responsys Web Push: real-time, opt-in messaging that can deliver time-sens…
-
How to Ask a Good QuestionWhile the community forums aren't a formal support channel, they are a great place to discuss and collaborate on how-tos', configuration and customization questions, cod…
-
The Complete Guide to Customer Data Platforms SeriesThe term CDP is tossed around a lot nowadays, but we find that marketers are hungry to learn more about CDPs (customer data platforms), and make sense of how they are be… -
Oracle Responsys - 25B Release Overview [May - June 2025]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
-
Seeking your Input for OCW 2025- CX Keynote and Theater SessionsWe want your input ! Planning is underway for Oracle Cloud World 2025 October 13—16, 2025 in Las Vegas. For our CX Keynote and Theater Sessions- we want to hear your sug…Graham McInnes, OPM Team-Oracle 1 view 0 comments 0 points Started by Graham McInnes, OPM Team-Oracle -
Using The API to Retrieve SQL View ResultsI am looking to use the API to query the results of an SQL view. When I call the following endpoint, I get an error as a response. Should I be using a different endpoint…
-
Email Tracking Report for individual email addressesHello, We want to create a report of all the emails/campaigns, from the last 12 months, that were sent to a specific email address. Can we achieve this from Insights or …
-
CLV - Offline UploadIs there a data dictionary on the fields for ORDER and ORDER LINE supplemental tables. a short description of each field. Also, after uploading offline data to supplemen…
-
Mobile Application user cant log in because of user role not set to MangementIf your user role is set to "employee" the mobile App will not allow us to log in to it unless it is set to Manager or above . Please advise it has to be set to Manager?