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Responsys
Discussion List
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List of ciphers and/or algorithmsHi, During the period of September 22–26, our customer will be performing an upgrade of the Oracle Responsys platform. They have requested that we verify whether the sys… -
How to connect Responsys to Oracle Fusion Sales without OIC?Summary: We are trying to get our Oracle Fusion Sales data into responsys to create campaigns and forms and back into fusion from Responsys but our customer have not bou… -
Why Marketers Can’t Miss Oracle AI World 2025Marketers, get ready: Oracle AI World 2025 is shaping up to be one of our most action-packed events of the year. From breakthrough AI strategies to real-world customer s… -
Oracle CX Mobile SDK support of 16 KB memory page size for 64-bit Android appsSummary: Google Play now requires all 64-bit Android apps to support a 16 KB memory page size starting November 1, 2025. Can you please confirm that Oracle CX Mobile SDK… -
Announcing: Oracle CX Partner Enablement Training Series (Sep 8 - Oct 2)We’re excited to invite all Oracle implementation partners to join our upcoming Oracle CX Partner Enablement Training Series, starting September 8 and running through Oc… -
Recorded Webinar-How Haymarket Media Turned Fragmented Data into Personalized Experiences with UnityJoin Haymarket Media and Oracle Digital Experience (ODX) for a behind-the-scenes look at how they partnered to unify 30+ brands and disconnected data systems—fueling sma… -
Responsys Public Certificate ExpirySummary: We are in the process of configuring an API authentication with certificate. Please help us to understand the the method of identifying the expiry date of the R… -
Responsys API Payload EncryptionSummary: We need to encrypt the API payload of Request and Response using public-private key pair. Request Payload: Should be encrypted using Responsys’s public key, ens… -
As per the 25B release If we enable Carousel Push Notifications features what is the impactHi There, As per the 25B release If we enable Carousel Push Notifications features what is the impact on our account existing feature in push campaigns or any other impa… -
Responsys Mobile UI FriendlySummary: The marketing users require the Ui - to be mobile friendly. Is there a version available for it Content (please ensure you mask any confidential information): V… -
Creating Segment Group RulesIs it possible to create a segment group rule in Responsys that checks if a records Birthdate is less than 18 years in the past? I'm basically trying to create an under … -
How auto unpublish feature worksHi There, We wanted to know how auto unpublish feature works in the program for specific date Ex:- If we setup a program to run on 30th at 10:00 AM and also auto unpubli… -
How many number of dynamic personalization content can use in one EDM campaignHi There, For one of our EDM campaign we are planning to use more than 7 dynamic personalization content for target audience of approximately 100K. If we use more person… -
Oracle Responsys Feature Kit - Responsys Auto OpensLearn more! Be sure to explore all of our Oracle Responsys Feature Kits With Oracle Responsys Auto Opens measure, you can filter out automatically opened email activitie… -
Power Hour: Streamlining eCommerce Journeys to Deliver Seamless Customer Experiences [July 24]Join us to discover how eCommerce journeys are being re-imagined - reducing friction, cutting down cart drop-offs, and creating smooth, connected experiences. Explore ho… -
Recurring Password Expiry for Web Service UsersHi, is it possible to set a recurring expiration date for the password of only certain specific accounts, such as technical web service accounts? Thank you very much in … -
Data is not being passed between the app and ResponsysSummary: It appears that data is not being passed between the app and Responsys, which means that opt outs are not being logged. Our investigation suggests that this is … -
How to upload new address for an employee?Summary: Newer to Oracle. What is the simplest method for uploading a different address for either active or not active employees? Content (please ensure you mask any co… -
Push inbox campaign(Message center) limit per customerSummary: 1) Assuming in last 30 days there are 100 message center campaigns with overlapping start date & end date to the same customers How many message center campaign… -
Not able to view any records in interactive dashboard for Auto Open column when we select Sent dateHi There, In the interactive dashboard we are not able to see any record counts under auto open when we select Sent date. But when we select Event date we are able to se… -
What Are the Send Priority Rules in Oracle Responsys?If a recipient qualifies for two emails sent simultaneously (same date and time), and both with the condition "were not sent any campaigns in the last 7 days", which ema… -
PurchaseOrderEmailSubjectLayoutSummary After changing the PurchaseOrderEmailSubjectLayout layout, replace the original layout when sending the email, the included information is not available when sen… -
"Out of memory" errors using Responsys "Manage Hosted Content"Summary: I keep getting Error code: Out of Memory when my team or I try to use Manage Hosted Content. Content (please ensure you mask any confidential information): I'm … -
In app link tracking : - redirect to browser-ResponsysCurrently upon clicking the in-app, user is being redirected to browser and then redirected back to mobile application. We came to know that is happening because of clic… -
How to get the Body layout in the body of the Purchase Order Email communication sent to the vendor?Hi Oracle Savvy's, Can someone guide me that I want to customize the Email communication that is sent to the vendors. I was able to customize the Purchase Order Email Su… -
Curious about Responsys' Generative AI features?Enhance the creativity and engagement of your Responsys Campaigns with Generative AI Oracle is launching new Generative AI (GenAI) capabilities within Responsys. These f… -
Product Notice: Mandatory Re-Authorization of Facebook Lead Ads (FBLA) Integration [May 20, 2025]Overview Oracle Responsys will rotate the OAuth credentials that secure the Facebook Lead Ads (FBLA) Integration during the May 2025 Update. All customers who have FBLA … -
Power Hour Webinar: Mobile Messaging Mastery - Winning Customers with Push & WhatsApp [June 2025]Mobile Messaging Mastery Unlock the power of Responsys Push and WhatsApp to turn mobile moments into revenue—reach customers where they are, when it matters most, with m… -
Power Hour - Web Push: Drive Instant Engagement with App-Free Web Messaging [May 22]Web Push: Drive Instant Engagement with App-Free Web Messaging Join to learn more about Oracle Responsys Web Push: real-time, opt-in messaging that can deliver time-sens… -
How to Ask a Good QuestionWhile the community forums aren't a formal support channel, they are a great place to discuss and collaborate on how-tos', configuration and customization questions, cod…