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Responsys
Discussion List
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which day is the last i could upload offline data for CLV in a month?We are using offline data loading for predictive CLV, the scenario we want to achieve is the following: We can perform the offline load with the complete data from JAN t… -
Qn regarding images in Push CampaignsI was reading the "Including images and media" section on this webpage - , and I would like to find out: 1. What is the min./max. length x width for iOS 2. What is the m…
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Responsys - email validationCould you please provide details about the email validation procedures that the system (Responsys) employs to determine whether an email will be sent or not?
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Oracle Responsys System Maintenance CalendarUpcoming Maintenance Dates I5 Maintenance Schedule All dates are tentative and subject to change. All of the following maintenance dates will include downtime. 📣 You can… -
Power Hour Webinar: From Beginner to Pro - Unlock the Power of Responsys Features [April 2025]Join us as we dive into the essentials of Responsys, comparing its basic and advanced features to show you exactly how to level up your campaigns. Whether you're new to … -
To understand the Interactive dashboard report for push campaignsHi There, Can you please help us to understand in the interactive dashboard report for push campaigns columns Display, Skipped, Failed & Click columns are updating on wh…
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How to get the Body layout in the body of the Purchase Order Email communication sent to the vendor?Hi Oracle Savvy's, Can someone guide me that I want to customize the Email communication that is sent to the vendors. I was able to customize the Purchase Order Email Su… -
SBD for short domainDear Team,The SSL validity of short domain is going expired on 05-05-2025. We would like to know abut the SSL Certificate SBD. 1. Is this will applicable to short domain…
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SOC 2 Bridge Letter 2024My company needs a copy of the Responsys SOC 2 bridge letter for 2024. Our business user was not able to access it via the My Services portal as instructed by our repres…
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What is the definition of "DONE" and "ACTIVE" in the "Status" column in Responsys?In Responsys, under the "Insight" dropdown, "Monitor Campaigns" tab, there is a column named "Status". In this "Status" column, there are 2 values - "DONE" and "ACTIVE".…
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What is the description mobile_permission_reason_ hb:sms_undeliverable?I've looked in the Contact List System Fields documentation (Doc ID 2572468.1) and there is no description for this value. Is there a more recent update to this document…
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Power Hour Webinar: B2C Journey Unleashed - Crafting Seamless Customer Experiences [April 2025]In this on-demand session, we present a sample Welcome Journey to showcase the art of the possible in B2C engagement. Discover how to capture data in real time from webs…
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Webinar Alert: "Maximizing Responsys: Supercharge Your Marketing with What You Already Own" March 13We are excited to formally introduce the Responsys Power Hour webinar series and will be kicking off with a high-energy session designed to reintroduce you to Responsys …
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Adding an additional field to callback notificationsWe currently have a callback named "sms_events" which subscribes to the events SMS_OPT_IN, SMS_OPT_OUT, SMS_FAILED, SMS_SKIPPED, SMS_MO_FW_FAILED, and SMS_DELIVERY_RECEI…
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Your current certificate is SBD, no action is requiredWhen trying to download the CSR for SSL renewal, I get the message "Your current certificate is SBD, no action is required." Is this an indication that Oracle is now han…
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Responsys CED file for Complaints only includes Hotmail domain, and includes many duplicatesWe get CEDs regularly but suspect we haven't configured this in an optimized manner. Reasons I think this is the case: We only get the results from Hotmail domain — this…
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FL:MERGEI have figured out all of the different merge types on my account but I can't figure out what the FL means for these three fields. FL:MERGE, FL:OPTIN, FL:OPTOUT. Does an…
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Fix for Known issues in R13Hello, We have received the auto reply upon approval of PO "This task may have been acted upon. The requested action will be ignored. No further action required at this …
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Accessing Dynamic Variables from Campaign SendWhen sending a campaign directly, targeting a view, is there a way to pull in Dynamic Variables? It works when sending through a program, but no directly from the campai…
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How to set an expiration date on a mirror link ?How to set an expiration date on a mirror link ? I would like the web version of my email campaign to no longer be available after a certain period of time. Regards Quen…
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How to combine an URL anchor link with a UTM parameter/token?I have a URL with an anchor link and added this to my link table. however, the anchor tag disappears when I enable tracking. I researched and found out that the issue co…
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Can Responsys save the communication with the complete personalization already applied?Can Responsys save the communication with the complete personalization already applied? For example, "Hello Sergio, here’s your discount coupon X" or "Hello Luca, here’s…
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Capturing the First Click on a CTA to Redirect to a CampaignI want to capture the first click on a CTA of an email to redirect the customer to a specific campaign in a program. Is there a best practice on how to do this?
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Can we use App channel list to create SQL view in ResponsysHi There, Can we use App channel list to create SQL view in Responsys? Thanks Naveen
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Question about the security of the Event Notification APIHello, our security department has a few questions about the security of the event notification API. When Responsys calls the customer's application to transmit the payl…
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whether responsys supports amp emails?Dear team, Whether Responsys supports amp emails which can be used to collect response within the email body? Regards Sreehar
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On Demand: 10 Big Customer Experience Ideas for 2025The customer experience is undergoing a dizzying evolution that's disrupting the status quo like never before. Brands must evolve their customer experience strategies al…
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Oracle Customer Excellence Awards - Nominations are Open [Deadline Feb 14]You’ve done incredible work. Now you deserve the recognition. The Oracle Customer Excellence Awards celebrate the very best of business innovation, showcasing how organi…Elise Hymes - Oracle CX-Oracle 21 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
How to Send a customized e-mail to a fixed e-mail addressHi all, We have the following scenario today: Our customer enters registration data into a form on our website; After submission, the registration data is stored in the …
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Responsys Adobe Analytics JWTAdobe Analytics is moving away from JWT. My question is whether or not I can go ahead and migrate to the OAuth Server-to-Server credential. Will that have any impact on …