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Responsys
Discussion List
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Image in push notifications is not displaying in iosDear Team, We are facing an issue with the image in push notifications. The images are not getting displayed in iOS devices but the same time it is working fine in andro… -
Qn regarding images in Push CampaignsI was reading the "Including images and media" section on this webpage - , and I would like to find out: 1. What is the min./max. length x width for iOS 2. What is the m…
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How to insert images in Push notification content in ResponsysHi There, How to insert images in Push notification content in Responsys. Thanks Naveen
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Extracting Campaign Email Data for CRM IntegrationHi all, I am looking for some help with the following: I need to be able to extract a list of campaigns or emails sent to our customers. Specifically, I need the subject…
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Can we include differernt cc/bcc (dynamic) to email campaign?Dear All, We are looking for a solution to include dynamic cc/bcc to each email based on the data(PET table) via responsys. We need to include different include SPOC per…
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Can we launch a predefined campaign from outside ResponsysDear team, We are looking for a solution to launch a predefined campaign which is already configured and included target audience in workbook itself. We just need to lau…
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Is there "Delivered" metric for Email channel in Responsys CED?I see "Delivered" metric in Email channel in Interactive Dashboard in Responsys, but there is no "Delivered" metric for Email channel mentioned in CED (). How can we get…
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About Responsys App Channel List Data MigrationHi Team, In our Responsys account, we originally had 2 Profile lists and 2 App channel lists. However, due to a customer request, we merged the data from both profile li…
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Mark/setup email and mobile permission to opt in when a segment send from oracle unity to responsysDear Team, We are using unity to create and send segment to Responsys. But whenever a new user comes along with any of segment the data get uploaded to profile list but …
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Custom event with all event variables and any way to setup Default list of event variablesThis is regards of custom events: 1. Is number of Custom events limited? 2. Is there a way to duplicate Custom event with all event variables? 3. If previous point not a…
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Data (CED) retained on the oracle Responsys SFTP serverHow long the data retained on the oracle responsys SFTP server? Can the older data that was exported to SFTP through Connect jobs be retrieved? if so, how can it be done?
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How to Setup mutual TLS in API CallsHow can we setup mutual TLS in Responsys APIs connections?
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Launch_ID field is empty for CED SMS opt out fileHi There, I can see the Launch_ID field is empty/NULL for CED SMS opt out file, Can you please help to know if this is expected or the reason why this field is empty/NUL…
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Can I add Contact Event Data (CED) to an SQL queryI want to include CED to an SQL query I want to create for a supplemental table/view. Is this possible?
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Fatigue AnalysisCan you please tell me how can i acess Fatigue analysis in my account? i checked the insight menu but didn't find. Do i need to activate that function?
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How to enable Annotate emails in promotion tabHi There, May I know how to enable Annotate emails in promotion tab for the gmail customers? As we checked in the following document we have sent a email to the followin…
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Almost every email is getting skipped in a live campaign with reason 'Recipient is not deliverable'We have a lot of skipped emails (almost every email) for a live campaign and the reason of the skip is "Recipient is not deliverable". However, when we check the profile…
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Frequency cappingHello, i want to know if responsys support frequency capping, i need to control how many emails users can receive per week or month.
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Issues with SDK Implementation for In App Campaign in ResponsysHello community I'm implementing a In App Campaign for Android using Responsys SDK implementation (), but I have many problems with this. I'm new in this module, I'm lea…
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Sequencing Export and Import jobs in ConnectHello, We are currently in the set up stage and started creating connect jobs to manage file imports. I can see there are Group Jobs but the only allow for IMPORT sequen…
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SQL Join for Supplemental table and Email activity FilterHi, I have a supplemental table that is rewritten a couple of times a day. I want to create an exclusion list that is based in the Email Sent = Today filter so that in t…
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App channel profile list after how many days records will be removed if customer uninstall the appHi There, In the Responsys App channel profile list after how many days records will be removed if customer uninstall the app. Thanks Naveen
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EMAIL_DELIVERABILITY_STATUS_ in profile list with Undeliverable statusI noticed some of the CUSTOMER_ID_ in my Responsys profile list with EMAIL_DELIVERABILITY_STATUS_ having Undeliverable status. Q1 - How can we know the specific reason w…
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On-Demand Webinar: 12 Trends a-Trending: What to Plan For This Holiday Season [July 2024]This year’s holiday season is shaping up to be as dynamic and turbulent as it has been in recent years, but in different ways. Knowing what to expect and proper planning… -
How to customize url in push campaign?Hi, The customer wants to send push campaign with an url with dynamics parameters where they are taken with the record is been processed in a program? Like record 1 → go…
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From AddressHi community! I need your advice on our client's need. We use the domain "https://e.sampledomain.gr" for the branding. Now, our client wants to use the "sampledomain.gr"…
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Oracle Responsys - 24B Release Overview [June - August 2024]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
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Qn regarding Conversion Tracking for Push campaignI was reading the "Campaign URL Page and Conversion Tracking Tag" section on this page - . I can't find "Campaign URLs" dropdown beside my Push campaign in Responsys. Is…
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Program Stage 'Measures' in ResponsysI am using the Oracle BI to build a report to show the # of members who pass through each stage in our programs. However, I don't see any measure that represents this (p…
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Multiple attachments in AgentHi, when creating an Agent to configure the schedulation for a report sending, in the "Delivery Content" section we can only add one report (using the "Browse..." button…