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Responsys
Discussion List
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If the CED file has no data then the file header will be available or not in the respective CED fileHi There, If the CED file has no data then only the file header will be available or the entire file will be empty without file column header in the respective CED file.… -
Can we predefine the daily sending increase on our new IP in advanceCan we define a maximum not to exceed when sending daily emails on our new IP? Can we predefine the daily sending increase on our new IP in advance ? without having to m…
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What are the available Email Widgets in Responsys?I was browsing this doc - Working with Email Widgets. It mentioned "RSS Feed", "YouTube", "Social Follow", "Barcode Widget", but I believe there are more email widgets a…
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CLV - Is data accounting before 6 months possible?In the documentation provided by Oracle, it is stated that the Customer Lifetime Values - Responsys dashboard is only visualized with at least 6 months of data feed (“Pr…
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It is possible to speed up the process of 300 unique Subject Line Predictions subjects?The documentation states that 300 unique subjects are needed for the feature to be enabled, is there any way to speed up this process and also monitor progress?
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Content folderWe're archiving a few years' worth of images and have 25k+ in our Content folder's Recycle Bin. We have everything back-end up locally and simply want to know how the Re…
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Requesting to know the Email Open CED file column DEVICE_TYPE_INFO valueHi There, Please help to understand about the Email Open CED file column name DEVICE_TYPE_INFO This column(DEVICE_TYPE_INFO) has values like "Robot","Feature Phone","Tab…
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Is there CED (Contact Event Data) for Responsys In-App campaign?I was browsing and I noticed there isn't a documentation about file layout for In-App campaign. Is there a documentation about file layout for In-App campaign? Cc @Navee…
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Program launched email campaign exclusion listIn a program, I know an email campaign launch will use the filter/view selected in the program instead of the filters/views selected in the campaign designer, but will t…
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Requesting to know where we can find skipped counts and skip reason for SMS SkipHi There, Requesting to know where we can find skipped counts and skipped reason for SMS Skip except CED data and campaign monitoring(Can see only last 24 hours) Thanks …
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How to create a Custom Event Trigger for APP Channel ListI'm trying to create a program on Responsys using a custom event as a trigger. However, it seems that it's only possible to create custom events based on the Profile Lis…
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STO in real time programsHello, I would like to ask if somebody has tested the STO feature in both ad-hoc and real-time programs. I was wondering if in a real time program where your aim is to i…Christina Giannadaki - Aegean Airlines 31 views 2 comments 0 points Most recent by Christina Giannadaki - Aegean Airlines
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cloud.oracle.com whether it is hosted on a static IP or not?SBIC wants to put cloud.oracle.com behind privileged access system. They are asking whether it is hosted on a static IP or not. Unity & Responsys cloud administration is… -
Responsys Mobile App SDK with React Expo buildHi, We are mapping our requirements to implement responsys SDK to our Mobile App and we checked the doc about the React Native (https://docs.oracle.com/en/cloud/saas/mar…
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How can Responsys RPL messagedigest method output as Hex encoding instead of Base64 encoding?I was reading the Responsys RPL Reference Guide. On page 275, there is a messagedigest method. It allows the users to select various hashing algorithm, e.g. SHA-256 etc.…
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Passing Campaign attributes to SPANHi all, we want to add a new SPAN - SMS Public Aggregator Network for sending our SMS. Is it possible to send to the new SPAN some campaign's information like "Limit Lau…
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How can we schdule campaign on hourly basisDear All, We are looking for a solution to schedule campaign/program on hourly basis in reponsys. At least twice a day. Please help Regards, Sreehar
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How to send form submission details to mapped sales spoc email idDear All, We are looking for a solution something like, if a customer submits a Responsys form then the submitted data to be send to respective (based on area or product…
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How can we pass dynamic variable to in Program if the audience is coming from Unity as CX Audience.Dear All, How can we pass dynamic variable to a email/sms campaign when it will triggered via program and the audience is from Unity(CX Audience). When we are using dira…
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Image in push notifications is not displaying in iosDear Team, We are facing an issue with the image in push notifications. The images are not getting displayed in iOS devices but the same time it is working fine in andro…
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How to insert images in Push notification content in ResponsysHi There, How to insert images in Push notification content in Responsys. Thanks Naveen
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Extracting Campaign Email Data for CRM IntegrationHi all, I am looking for some help with the following: I need to be able to extract a list of campaigns or emails sent to our customers. Specifically, I need the subject…
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Can we include differernt cc/bcc (dynamic) to email campaign?Dear All, We are looking for a solution to include dynamic cc/bcc to each email based on the data(PET table) via responsys. We need to include different include SPOC per…
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Can we launch a predefined campaign from outside ResponsysDear team, We are looking for a solution to launch a predefined campaign which is already configured and included target audience in workbook itself. We just need to lau…
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Is there "Delivered" metric for Email channel in Responsys CED?I see "Delivered" metric in Email channel in Interactive Dashboard in Responsys, but there is no "Delivered" metric for Email channel mentioned in CED (). How can we get…
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About Responsys App Channel List Data MigrationHi Team, In our Responsys account, we originally had 2 Profile lists and 2 App channel lists. However, due to a customer request, we merged the data from both profile li…
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Mark/setup email and mobile permission to opt in when a segment send from oracle unity to responsysDear Team, We are using unity to create and send segment to Responsys. But whenever a new user comes along with any of segment the data get uploaded to profile list but …
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Custom event with all event variables and any way to setup Default list of event variablesThis is regards of custom events: 1. Is number of Custom events limited? 2. Is there a way to duplicate Custom event with all event variables? 3. If previous point not a…
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Data (CED) retained on the oracle Responsys SFTP serverHow long the data retained on the oracle responsys SFTP server? Can the older data that was exported to SFTP through Connect jobs be retrieved? if so, how can it be done?
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How to Setup mutual TLS in API CallsHow can we setup mutual TLS in Responsys APIs connections?