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Store/Save emails sent via Responsys

edited Sep 27, 2024 5:28AM in Responsys 3 comments

Asking for thoughts in the community to see how we can store/retrieve emails sent via Responsys to a customer.

Use case: emails (transactional/Promotional) sent via Responsys has to be re-rendered to be displayed to a call center agent to see what was sent. further, provide a message center feature in customer website to look at past emails received by that customer. Retention period: 24 months

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