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Issue Saving Configuration in an Oracle CX Apps Iframe

in Responsys 1 comment

Hello team.

We are integrating with CXApps and encountering difficulties when configuring a service through the iframe provided by our API, which is invoked by the Configuration endpoint. The process aims to save the configuration the user selects and then send a notification to AMS to acknowledge that the service has been configured successfully. However, when clicking the "Save" button in the iframe and attempting to communicate with AMS, we encounter an authorization error that prevents us from completing the operation.

Implemented Code

The following is the HTML template generated by the API, which includes a template selection form and a "Save" button:

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