Program
Discussion List
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Capturing the First Click on a CTA to Redirect to a CampaignI want to capture the first click on a CTA of an email to redirect the customer to a specific campaign in a program. Is there a best practice on how to do this?
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Using "Once" timer events in a ProgramGiven a program that has an entry node that runs each day, what is the effect of a "Once" timer set to a certain date after the entry? It will pass through on the date s…
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How does the On Unsubscribe function work in a Responsys Program?In a Responsys Program > Settings > Options > On unsubscribe There are 2 options Continue Exit Program If the option 'Continue' is selected, the record will flow through…
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Issue Saving Configuration in an Oracle CX Apps IframeHello team. We are integrating with CXApps and encountering difficulties when configuring a service through the iframe provided by our API, which is invoked by the Confi…
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Program launched email campaign exclusion listIn a program, I know an email campaign launch will use the filter/view selected in the program instead of the filters/views selected in the campaign designer, but will t…
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How to create a Custom Event Trigger for APP Channel ListI'm trying to create a program on Responsys using a custom event as a trigger. However, it seems that it's only possible to create custom events based on the Profile Lis…
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STO in real time programsHello, I would like to ask if somebody has tested the STO feature in both ad-hoc and real-time programs. I was wondering if in a real time program where your aim is to i…Christina Giannadaki - Aegean Airlines 31 views 2 comments 0 points Most recent by Christina Giannadaki - Aegean Airlines Responsys
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How can we pass dynamic variable to in Program if the audience is coming from Unity as CX Audience.Dear All, How can we pass dynamic variable to a email/sms campaign when it will triggered via program and the audience is from Unity(CX Audience). When we are using dira…
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Almost every email is getting skipped in a live campaign with reason 'Recipient is not deliverable'We have a lot of skipped emails (almost every email) for a live campaign and the reason of the skip is "Recipient is not deliverable". However, when we check the profile…
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How to customize url in push campaign?Hi, The customer wants to send push campaign with an url with dynamics parameters where they are taken with the record is been processed in a program? Like record 1 → go…
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What happens when filters, audiences, programs are executed during a contact_list update?Hello What happens when filters, audiences, programs are executed during a contact_list update? How does responsys react? Does it wait for the contact_list update to fin…
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Entry Tracking Variables, Custom Events and Campaign personalizationHi, we would like to use the Entry Tracking Variables from a program (triggered via Custom Event) to personalize a campaign. We would like to understand the correct proc…
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Managing campaign attachments via program or APIHi, is it possible to manage campaign attachments inside a program? Or can the attachment be added/removed only in the campaign workbook? We were wondering if there is a…
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Is it applicable to invoke OIC or External APIs from Responsys workflow?Hi, Is it applicable to invoke Oracle Integration Cloud (OIC) or External APIs from Responsys workflow ? If it is applicable, I appreciate your support to share any tuto…
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Responsys - Unity integration: audience fields not available in the Resposnys ProgramHi, I'm Luca Trevisani and I'm an Accenture employee and I'm working on Marketin CX Platforms and I would like to submit the following idea. Currently we have an integra…Luca Trevisani 41 views 1 comment 6 points Most recent by Pramod Kumar Gudla-Support-Oracle Responsys
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Timers in Program (Elapsed time) doubtCould you tell me something about the Program's time element? If I set 1 day of elapsed time to send a campaign, is this time counted as 24 hours? Example: The program l…
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How to reference a supplemental table with dynamic variable - PushHello, how are you? I want to implement a program with mobile push. The audience will be obtained from a view (schedule filter or view), which contains the RIID_ and STO…
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How to manually unblock a program at a campaign send stage from within the UIPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=2114785.1Pramod Kumar Gudla-Support-Oracle 11 views 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle Responsys
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What are the reasons for Prepare and Send Campaigns not being sent at the expected timePlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=2649978.1Pramod Kumar Gudla-Support-Oracle 11 views 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle Responsys
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How to increase the limitation for program stage objectsPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=1774739.1Pramod Kumar Gudla-Support-Oracle 11 views 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle Responsys
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What can be done whenever the program is blocked at the entry filter stagePlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=2683729.1Pramod Kumar Gudla-Support-Oracle 1 view 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle Responsys
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How to work with new campaign approval support feature for program campaignsPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=2395056.1Pramod Kumar Gudla-Support-Oracle 1 view 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle Responsys
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What happens to existing enactments in a Program when it is unpublishedPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=2920386.1Pramod Kumar Gudla-Support-Oracle 1 view 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle Responsys