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Oracle Responsys - 24C Release Overview [Sept - October 2024]

edited Oct 23, 2024 3:30AM in Responsys

Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information.

Highlights for the Responsys 24C include:

  • Responsys Mobile App Uninstall Reporting Enhancement (controlled availability): Responsys now leverages APNS/FCM and the Confirmed Delivery Receipt to determine if mobile app has been uninstalled by the user.
  • Web Push: Time Sensitive Notifications: Responsys now allows marketers to define “time to live” for web push notifications, enabling superior marketing precision for time bound events.
  • Conversational marketing with WhatsApp (controlled availability): Launch of marketer-initiated WhatsApp conversations through CX app built by Meta BSP. Design Responsys programs to target a segment with all WhatsApp message types and define response options for messages as CTAs to build conversations.

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