Category 741
Discussion List
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SOC 2 and Bridge Letter 2025Dear Team, I have checked admin ID to but we did not find latest of Mar-25 Soc2 and Bridge Letter but we have got only Dec-24 end. Pls tell me when will get for the mont… -
mobile app 24D it not allowing you to enter task in RF Execute MenuWhen on the RF Task Menu for 24D it not allowing you to scan or enter task it only allows you to Select the Task on Mobile App. Key Note 25A we are not seeing this issue…
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How to identify the exclusion records in Responsys email campaignWe need to see the exclusion list of the a email campaign. Please guide us.
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CLV - Offline UploadIs there a data dictionary on the fields for ORDER and ORDER LINE supplemental tables. a short description of each field. Also, after uploading offline data to supplemen…
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Power Hour Webinar: Audience Designer - Smarter Segments, Less Effort [May 8]Audience Designer: Smarter Segments, Less Effort. Join us to review the benefits of leveraging Responsys Audience Designer which will allow you to create micro-filters, … -
Best Practices for images used for Oracle Responsys mobile app campaignsHello Oracle Cloud Community, I'm working on optimizing our mobile campaigns and would greatly appreciate some clarity on the recommended image specifications for variou…
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Power Hour: Streamlining eCommerce Journeys to Deliver Seamless Customer Experiences - [April 30]Join us to discover how eCommerce journeys are being reimagined-reducing friction, cutting down cart drop-offs, and creating smooth, connected experiences. Explore how y…
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Webinar: Understanding Email Deliverability: Key Factors & Key Issues [May 2025]While some things are indeed out of your control, businesses can still do a lot to impact their email deliverability. To be successful, they have to understand the facto… -
Power Hour Webinar: Data-Driven Campaign Optimization with Responsys [April 24]Discover how to transform and measure your campaigns using Oracle Responsys advanced features. Learn how features like MVT, A/B testing, audience segmentation, and perso…
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Migration of My Services to Cloud ConsoleMigration of My Services to Cloud Console Please be advised that your Responsys subscription service management user interface will be migrated from the My Services Clou… -
Request for updated list of Redwood Profile Options for 25AHi, We have a list of Redwood Profile Options from 24 A - 24 D but we are looking for the update list of 25A. Could anyone please share the most recent list here? Thank …
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How to trigger broadcast SMS to Opt out customersHi There, We are trying to send Broadcast SMS to the opt out customers from Responsys but opt out records are getting skipped. Can you please help to know how to send SM…
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Adding new transactional IPs to ResponsysHi all, Our client has acquired dedicated transactional IPs for its Responsys account. However, they do not appear in the VMTA settings, as shown in the attached image. …
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How to add Unity audience (CX Audience to App push campaigns?Dear team, Please help us to do campaign with segment which is delivered from Unity (CX Audience) in App push campaigns with personalized attributes brought from Unity? …
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How to do multiple in app communication single customer in single day?Dear All, We are trying to send multiple in-app communicaitons to one customer in a single day on app open event. Whenever the customer opens the app each communication …
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Clarification on Email metrics(1) Unique opens, Unique open rate - does this include or exclude auto-opens ? (2) Spam complaints, Spam complain rate — how is this data captured by responsys ? As per …
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API to External API endpoint from PROGRAMHello, We need to activate EXTERNAL API endpoints from within Responsys - it can be from a step in a program or an email campaign to retrieve specific data. Is there a w…
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which day is the last i could upload offline data for CLV in a month?We are using offline data loading for predictive CLV, the scenario we want to achieve is the following: We can perform the offline load with the complete data from JAN t…
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Qn regarding images in Push CampaignsI was reading the "Including images and media" section on this webpage - , and I would like to find out: 1. What is the min./max. length x width for iOS 2. What is the m…
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Responsys - email validationCould you please provide details about the email validation procedures that the system (Responsys) employs to determine whether an email will be sent or not?
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Oracle Responsys System Maintenance CalendarUpcoming Maintenance Dates I5 Maintenance Schedule All dates are tentative and subject to change. All of the following maintenance dates will include downtime. 📣 You can…
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Power Hour Webinar: From Beginner to Pro - Unlock the Power of Responsys Features [April 2025]Join us as we dive into the essentials of Responsys, comparing its basic and advanced features to show you exactly how to level up your campaigns. Whether you're new to …
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To understand the Interactive dashboard report for push campaignsHi There, Can you please help us to understand in the interactive dashboard report for push campaigns columns Display, Skipped, Failed & Click columns are updating on wh…
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How to get the Body layout in the body of the Purchase Order Email communication sent to the vendor?Hi Oracle Savvy's, Can someone guide me that I want to customize the Email communication that is sent to the vendors. I was able to customize the Purchase Order Email Su… -
HCM Extract Filter issueI need to filter employees with "Active-Payroll Eligible" status in my extract, but this value isn’t directly available in my DBI. Right now, I'm using "Assignment Statu… -
SBD for short domainDear Team,The SSL validity of short domain is going expired on 05-05-2025. We would like to know abut the SSL Certificate SBD. 1. Is this will applicable to short domain…
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SOC 2 Bridge Letter 2024My company needs a copy of the Responsys SOC 2 bridge letter for 2024. Our business user was not able to access it via the My Services portal as instructed by our repres…
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What is the definition of "DONE" and "ACTIVE" in the "Status" column in Responsys?In Responsys, under the "Insight" dropdown, "Monitor Campaigns" tab, there is a column named "Status". In this "Status" column, there are 2 values - "DONE" and "ACTIVE".…
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What is the description mobile_permission_reason_ hb:sms_undeliverable?I've looked in the Contact List System Fields documentation (Doc ID 2572468.1) and there is no description for this value. Is there a more recent update to this document…
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🚀 Are you ready? Our Responsys Power Hours are launching!We are excited to introduce you to the Responsys Power Hour customer series! These sessions will help reintroduce you (or introduce you!) to the power you already have a…