Category 741
Discussion List
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What happens when filters, audiences, programs are executed during a contact_list update?Hello What happens when filters, audiences, programs are executed during a contact_list update? How does responsys react? Does it wait for the contact_list update to fin… -
Does anyone know how to install the conversion tag with Adobe launch?We are looking to install the Responsys conversion tag with Adobe launch in order for revenue to populate in the interactive dashboard but need instructions on how to do…
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Product Notice: Android - Must Adopt the Firebase Cloud Messaging HTTP v1 API Before June 1, 2024MOBILE APPS: RESPONSYS ANDROID SUPPORT FOR FIREBASE CLOUD MESSAGING (FCM) - HTTP v1 API Reminder, if impacted, you must adopt the Firebase Cloud Messaging HTTP v1 API be… -
What is the 24A new field Email_Delivrability_Reason ?Hello, Since the 24A release and the new fields EMAIL_PERMISSION_DATE_ ; EMAIL_DELIVERABILITY_DATE_ ; EMAIL_DELIVERABILITY_REASON_, we are expecting to see the bounce re…
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When will the SpamAssassin update be deployed on Responsys?In a campaign => Preview & Test => Delivrability , the SpamAssassin version is the 3.4.6. The release date of this version was 2021-04-12. and the 4.0.0 version was rele…
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Is the calls limit for a new token request calculated summing up the ones for a refresh token?Hello, I would like to ask you two questions. Is the calls limit for a new token request calculated summing up the calls limit for a refresh token request or they are tw…
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Configuration of the Google Promo Tab Product Carousel scrip in ResponsysHello, CONTEXT: We are in the process of configuring the "Google Promo Tab" using the "Product Carousels" feature. PROBLEM: When inserting the HTML code in Responsys and…
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CED Conversion - Contact Event Type IDsWe're working on loading in the Conversion data from the CED files and we're noticing that some rows are coming across without an ORDER_ID, ORDER_TOTAL or ORDER_QUANTITY…
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Oracle Responsys Customer Briefing ReplaysIf you weren't able to join us for some of our past events, or would like to watch the sessions over again is the page you want to bookmark. Special Events The Future of…
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On-Demand Webinar: Why a CDP can bring your marketing campaigns to the next level! [April 2024]Curious to learn why and how a CDP can bring your marketing campaigns to the next level? In this session we will discuss one of the hottest topics in Customer Experience…
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How can we integrate Blip WhatsApp with Oracle Responsys?Hello, how are you? We've just seted up a WhatsApp management tool called Blip to talk with our clients. By now, we'd like to integrate Blip with Responsys. Our objectiv…
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How can wesend RSC messages using Responsys?Hello, how are you? Our team is sending RSC messages using another platform, but we want to use Responsys to send this type of message. How can we do it? Which integrati…
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Delete batches of records from a complementary tableWe have an supplementary table in responsys that contains the latest purchases by category of our clients. We need to set up an automatic process that allows deleting a …
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Why is Oracle Responsys listed level 3 at UceProtect ?Hello, On UceProtect website, we can read this information : "If the provider harbours too many abusers and only has one ASN (Autonomus System Number) that logically mea…
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Taleo Integration: User Type and User Group - Data Privileges, Access & RestrictionsHi We have a non-Taleo Careers site that we are integrating with our Taleo. We have created a user for integration and assigned below User Type and User Group. User: Us…
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Can we add segment value description in notification that have GL accounts in it?This is for expense report notifications. Thanks! -
How to prevent Customer_id duplication in Contact_listHi, I have created an SQL query to find the duplicate Customer_ID count in the Contact_List. I'm manually deleting the Customer ID each day. I want to prevent the Custom…
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Does exist a rest API to query a supplemental filter?Hello, we would like to know if exist a rest API to query a supplemental filter? Is it possible to do it through a table generated in SQL? Regards, SilviaSilvia Locarno 11 views 3 comments 0 points Most recent by Sudarshan Chitrala-Support-Oracle Responsys
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Oracle Responsys - 24A Release Overview [Mar - June 2024]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
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On-Demand Webinar: Email Design Best Practices [March 2024]On-Demand Webinar: Email Design Best Practices [March 2024] As we continue delivering webinars for our install base for Eloqua and Responsys customers, we're excited to …
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How to delete duplicate email address with a condition as email deliverability should be Opt_outThere is a huge email address that is duplicated in the Master contact list. How to remove them?
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Responsys user roleHi, I have come across the requirement where the user should be able to run data import and export connect jobs but not download lists (or filtered lists) to csv files m…
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Entry Tracking Variables, Custom Events and Campaign personalizationHi, we would like to use the Entry Tracking Variables from a program (triggered via Custom Event) to personalize a campaign. We would like to understand the correct proc…
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Responsys - Type of instance is wrongHi, I have checked and the MyServices Console for Responsys and there is something wrong because the account 'COPELCIS' appears the type “base enterprise” (legacy pricin…
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OCI Migration - How to Prepare (i8 and i9)***** If your Responsys account is hosted in Interact5 (i5), please refer to the "OCI Migration - How to Prepare" post ***** How to Prepare Please complete these high-le… -
OCI Migration Prep - Global Routing and Single Sign-On via SAMLSingle Sign-On (SSO) via SAML Global routing service endpoints are URLs specific for your Oracle Responsys account for the life of your Responsys account. These global r…
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How can I center the in-app message display with margins relative to the screen?Regarding the in-app design, I would like it to be displayed in the center of the screen, with a margin in relation to the screen size. Here is an example image of an in…
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On-Demand Webinar: Why WhatsApp Should be on Your Multi-Channel Radar [Feb 2024]Join us where we explore why WhatsApp should be on your multi-channel radar. Our session featuring Oracle and Akram El-Jide, from Oracle partner Infobip, tackles why Wha…
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Make available a functionality for the platform that provides us with compliance with Law 2300Hi Team! Currently in Colombia, law 2300 emerged, which consists of not sending campaigns via SMS or email to clients at a specific time and frequency in order to avoid …
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how to embed social media sharing buttons into the email content?Hello, Can you give information about how we can embed social media sharing buttons into the email content? Is there a way to do that and how does it work? If there is a…