Category 741
Discussion List
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Is it possible to updated the Merger Key for App Channel ListHi Experts, We have a customer who recently live, and after few days it was noticed that the Merger Key for a App Channel List was supposed to be MOBILE_NUMBER_ but whil… -
Can we delete App Channel ListHi Experts If there an option to delete the App Channel List created under Profile List and re-create ?? I am basically looking to update the App Channel List to change …
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Power Hour Webinar: Data-Driven Campaign Optimization with Responsys [April 2025]Discover how to transform and measure your campaigns using Oracle Responsys advanced features. Learn how features like MVT, A/B testing, audience segmentation, and perso… -
Power Hour Webinar: Audience Designer - Smarter Segments, Less Effort [May 8]Audience Designer: Smarter Segments, Less Effort. Join us to review the benefits of leveraging Responsys Audience Designer which will allow you to create micro-filters, …
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Best Practices for images used for Oracle Responsys mobile app campaignsHello Oracle Cloud Community, I'm working on optimizing our mobile campaigns and would greatly appreciate some clarity on the recommended image specifications for variou… -
Power Hour: Streamlining eCommerce Journeys to Deliver Seamless Customer Experiences - [postponed]This session has been postponed. More info to be provided when available. Join us to discover how eCommerce journeys are being reimagined-reducing friction, cutting down…
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Webinar: Understanding Email Deliverability: Key Factors & Key Issues [May 2025]While some things are indeed out of your control, businesses can still do a lot to impact their email deliverability. To be successful, they have to understand the facto… -
Migration of My Services to Cloud ConsoleMigration of My Services to Cloud Console Please be advised that your Responsys subscription service management user interface will be migrated from the My Services Clou… -
Request for updated list of Redwood Profile Options for 25AHi, We have a list of Redwood Profile Options from 24 A - 24 D but we are looking for the update list of 25A. Could anyone please share the most recent list here? Thank …
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How to trigger broadcast SMS to Opt out customersHi There, We are trying to send Broadcast SMS to the opt out customers from Responsys but opt out records are getting skipped. Can you please help to know how to send SM…
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Adding new transactional IPs to ResponsysHi all, Our client has acquired dedicated transactional IPs for its Responsys account. However, they do not appear in the VMTA settings, as shown in the attached image. …
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How to add Unity audience (CX Audience to App push campaigns?Dear team, Please help us to do campaign with segment which is delivered from Unity (CX Audience) in App push campaigns with personalized attributes brought from Unity? …
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How to do multiple in app communication single customer in single day?Dear All, We are trying to send multiple in-app communicaitons to one customer in a single day on app open event. Whenever the customer opens the app each communication …
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Clarification on Email metrics(1) Unique opens, Unique open rate - does this include or exclude auto-opens ? (2) Spam complaints, Spam complain rate — how is this data captured by responsys ? As per …
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API to External API endpoint from PROGRAMHello, We need to activate EXTERNAL API endpoints from within Responsys - it can be from a step in a program or an email campaign to retrieve specific data. Is there a w…
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which day is the last i could upload offline data for CLV in a month?We are using offline data loading for predictive CLV, the scenario we want to achieve is the following: We can perform the offline load with the complete data from JAN t…
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Qn regarding images in Push CampaignsI was reading the "Including images and media" section on this webpage - , and I would like to find out: 1. What is the min./max. length x width for iOS 2. What is the m…
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Responsys - email validationCould you please provide details about the email validation procedures that the system (Responsys) employs to determine whether an email will be sent or not?
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Oracle Responsys System Maintenance CalendarUpcoming Maintenance Dates I5 Maintenance Schedule All dates are tentative and subject to change. All of the following maintenance dates will include downtime. 📣 You can…
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Power Hour Webinar: From Beginner to Pro - Unlock the Power of Responsys Features [April 2025]Join us as we dive into the essentials of Responsys, comparing its basic and advanced features to show you exactly how to level up your campaigns. Whether you're new to …
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To understand the Interactive dashboard report for push campaignsHi There, Can you please help us to understand in the interactive dashboard report for push campaigns columns Display, Skipped, Failed & Click columns are updating on wh…
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HCM Extract Filter issueI need to filter employees with "Active-Payroll Eligible" status in my extract, but this value isn’t directly available in my DBI. Right now, I'm using "Assignment Statu… -
SBD for short domainDear Team,The SSL validity of short domain is going expired on 05-05-2025. We would like to know abut the SSL Certificate SBD. 1. Is this will applicable to short domain…
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SOC 2 Bridge Letter 2024My company needs a copy of the Responsys SOC 2 bridge letter for 2024. Our business user was not able to access it via the My Services portal as instructed by our repres…
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What is the definition of "DONE" and "ACTIVE" in the "Status" column in Responsys?In Responsys, under the "Insight" dropdown, "Monitor Campaigns" tab, there is a column named "Status". In this "Status" column, there are 2 values - "DONE" and "ACTIVE".…
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What is the description mobile_permission_reason_ hb:sms_undeliverable?I've looked in the Contact List System Fields documentation (Doc ID 2572468.1) and there is no description for this value. Is there a more recent update to this document…
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Power Hour Webinar: B2C Journey Unleashed - Crafting Seamless Customer Experiences [April 2025]In this on-demand session, we present a sample Welcome Journey to showcase the art of the possible in B2C engagement. Discover how to capture data in real time from webs…
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Power Hour: Maximizing Responsys - Supercharge Your Marketing with What You Already Own [On-Demand]We are excited to formally introduce the Responsys Power Hour webinar series and will be kicking off with a high-energy session designed to reintroduce you to Responsys …
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Webinar Alert: "Maximizing Responsys: Supercharge Your Marketing with What You Already Own" March 13We are excited to formally introduce the Responsys Power Hour webinar series and will be kicking off with a high-energy session designed to reintroduce you to Responsys …
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Oracle Responsys - 25A Release Overview [Feb - Mar 2025]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…