Category 741
Discussion List
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Adding an additional field to callback notificationsWe currently have a callback named "sms_events" which subscribes to the events SMS_OPT_IN, SMS_OPT_OUT, SMS_FAILED, SMS_SKIPPED, SMS_MO_FW_FAILED, and SMS_DELIVERY_RECEI…
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Oracle Responsys Release CenterHere you can find information about Oracle Responsys features & functionality, as well as recent and upcoming releases. This page reflects the most up-to-date informatio…
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Your current certificate is SBD, no action is requiredWhen trying to download the CSR for SSL renewal, I get the message "Your current certificate is SBD, no action is required." Is this an indication that Oracle is now han…
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Responsys CED file for Complaints only includes Hotmail domain, and includes many duplicatesWe get CEDs regularly but suspect we haven't configured this in an optimized manner. Reasons I think this is the case: We only get the results from Hotmail domain — this…
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On-Demand: Unveiling the Future of Oracle Responsys: Product Vision, Enhancements [Feb 2025]Join us in this exclusive 45-minute live webinar to discover how Oracle Responsys is evolving to help you deliver personalized, cross-channel campaigns at scale. Gain in…
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FL:MERGEI have figured out all of the different merge types on my account but I can't figure out what the FL means for these three fields. FL:MERGE, FL:OPTIN, FL:OPTOUT. Does an…
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Fix for Known issues in R13Hello, We have received the auto reply upon approval of PO "This task may have been acted upon. The requested action will be ignored. No further action required at this …
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Accessing Dynamic Variables from Campaign SendWhen sending a campaign directly, targeting a view, is there a way to pull in Dynamic Variables? It works when sending through a program, but no directly from the campai…
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On-Demand: Critical Apple Mail Changes - What to know about the iOS 18 Update [Feb 2025]For the average brand, Apple Mail is where the majority of their email marketing campaigns are opened by their subscribers. For some, it can be upwards of 80%. So, Apple…
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Webinar Alert: The Biggest Shifts in Email Marketing Trends for 2025 [Feb 2025]The turbulence of the past few years has heavily influenced recent email marketing priorities and is shaping the trends that will dominate 2025. We can see those shifts …
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How to set an expiration date on a mirror link ?How to set an expiration date on a mirror link ? I would like the web version of my email campaign to no longer be available after a certain period of time. Regards Quen…
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How to combine an URL anchor link with a UTM parameter/token?I have a URL with an anchor link and added this to my link table. however, the anchor tag disappears when I enable tracking. I researched and found out that the issue co…
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Can Responsys save the communication with the complete personalization already applied?Can Responsys save the communication with the complete personalization already applied? For example, "Hello Sergio, here’s your discount coupon X" or "Hello Luca, here’s…
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Capturing the First Click on a CTA to Redirect to a CampaignI want to capture the first click on a CTA of an email to redirect the customer to a specific campaign in a program. Is there a best practice on how to do this?
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Can we use App channel list to create SQL view in ResponsysHi There, Can we use App channel list to create SQL view in Responsys? Thanks Naveen
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hcmRestApi/scim/Users REST API Read Only Access User SetupHi We have a third party integration requesting to only read user account information (like Username, lastname, firstname, email, etc) from our HCM. We have found that b…
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Question about the security of the Event Notification APIHello, our security department has a few questions about the security of the event notification API. When Responsys calls the customer's application to transmit the payl…
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whether responsys supports amp emails?Dear team, Whether Responsys supports amp emails which can be used to collect response within the email body? Regards Sreehar
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On Demand: 10 Big Customer Experience Ideas for 2025The customer experience is undergoing a dizzying evolution that's disrupting the status quo like never before. Brands must evolve their customer experience strategies al…
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How to Send a customized e-mail to a fixed e-mail addressHi all, We have the following scenario today: Our customer enters registration data into a form on our website; After submission, the registration data is stored in the …
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Responsys Adobe Analytics JWTAdobe Analytics is moving away from JWT. My question is whether or not I can go ahead and migrate to the OAuth Server-to-Server credential. Will that have any impact on …
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Support for OAuth Credentials with Adobe Analytics IntegrationResponsys now supports OAuth credentials with the Adobe Analytics Integration. As of December 19, 2024, OAuth credentials support is enabled for all customer accounts cu…
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Requesting to know the step by step process to configure SSO to Oracle Responsys, OCI & OICHi There, We are planning to configure SSO to our respective oracle accounts for Oracle responsys, OCI & OIC. Requesting to know the step by step process to configure SS…
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External Tracking Parameters access permissionHi, we saw that to access the "External Tracking Parameters" section in the Account menu you need to be Account Administrator, but this also means giving the user access…
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SMTP Relay Configuration and Security AuditHi, Our customer is seeking information regarding SMTP Relay Configuration and Security Audit for a security assessment project. The questions are as follows: A comprehe…
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What is the best way to register a client company for several e-mail contacts with Responsys?Hi all, Let's imagine a Supplemental Table, where the company information (B2B) - such as Company ID, address, etc. - will be stored. And in the Profile List, the contac…
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Using "Once" timer events in a ProgramGiven a program that has an entry node that runs each day, what is the effect of a "Once" timer set to a certain date after the entry? It will pass through on the date s…
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what are the different types of EMAIL_DELIVERABILITY_REASON_ and MOBILE_DELIVERABILITY_REASON_Hi There, May I know what are the different types of EMAIL_DELIVERABILITY_REASON_ and MOBILE_DELIVERABILITY_REASON_ I can see one of the reason as "CO:MERGE" May I know …
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Is there any limit for the fields we can create for Responsys contact list?Is there any limit for the fields we can create for Responsys contact list?
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Removing existing user account in Responsys will impact the current running program/Campaign?Hi There, If we remove existing user account in Responsys, will it impact the current running program/Campaign which is created by this user? Thanks Naveen