Product Notice: Oracle Responsys 2025 Holiday Preparedness Update

2025 Holiday Preparedness Summary

Over the past few months, the Responsys team has completed several infrastructure and product enhancements to increase capacity, enhance monitoring, and improve performance to better support all of our customers throughout the upcoming holiday season. Enhancements include:

• Deployed new hardware increased storage capacity for improved performance
• Auto-recovery enhancements for Program and Launch features
• Security patches applied to all components
• API application upgraded to enhance stability and performance
• Scalability improvements to all critical components
• Improvements monitoring and alerting dashboards in preparation for the holiday season
• Reduction in reporting latencies

We will continue with important maintenance and product updates until we initiate a freeze on October 31, 2025.