Configuration
Discussion List
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field validation not runningSummary: The required field seems is missing validation Content (required): As the below indicates, the Causal Part is a required field, same as the rest of the three, b…
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How to create a report of user types settings?**This post was created as part of a How to Service Request (SR) Summary of the question: We need to create a report including all the user types in the OFS environment …Gustavo Guarin - Support-Oracle 7 views 0 comments 0 points Started by Gustavo Guarin - Support-Oracle Field Service
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Application refresh that should not clear the message errorSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): "Is there some way to configure some type of Application refresh, or if …
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Is there a way to set a property to null each time an activity is created?Summary: Property reset upon activity suspension. Content (required): Please see the attached doc for an explanation. Version (include the version you are using, if appl…
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Is there a limit to the number of properties that can be added to 'Activity List View Columns'Hi Team, I would like to know if there is a limit in the number of fields that can be added in the activity list view. Also is there any way we can customize the list vi…Anusree Sahadevan 16 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Can a custom property be created of GUI Type 'Date'Hi Team, We had a requirement wherein we had to create a custom date field and update it in the Activity Details screen in OFSC. I could find that we cannot bring a date…Anusree Sahadevan 15 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Will "Where is my Tech" tracking URL 'etadirect.com' be deprecated along with the login/api url?Summary/Question: We are aware that User Login Domain & API Domain requests using 'https://login.etadirect.com' will be depreciated in 23D and replaced by https://.fs.oc…Jim Altmeyer - Support-Oracle 22 views 1 comment 0 points Most recent by Jim Altmeyer - Support-Oracle Field Service
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Button to invoke Plugin to be shown in Activity page menu only for mobile OFSSummary: **This post was created as part of a How to Service Request (SR)** Content (required): " We are working on a solution where we want a button that invokes a Plug…
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Can I change the label of standard properties on OFS ?Summary: We are getting an error in one of our integrations (OFS x Oracle Utilities) due to a mismatch of the activity identifier: appt_number versus apptNumber. Can I c…Renato Kermentz-Support-Oracle 32 views 5 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Work Order Field MappingSummary: How to configure conditions in Field Service Content (required): RE: Oracle Fusion Cloud Service: Integrating Fusion Service with Field Service Page 71 of 86 (A…
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REGISTER NOW: Oracle Field Service 23B Release Deep Dive Webinar (May 24th, 2023)REGISTER FOR THE OFS 23B RELEASE DEEP DIVE HERE Summary: Product Management reviews new features in the 23B release of Oracle Field Service. Content: Watch our webinar f…
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SSO with Microsoft MFA on Android work profile not workingSummary: We are trying to implement Microsoft MFA as login authentication, on the Android "work" profile with Microsoft Intune/company portal, using SAML. Content (requi…
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Is there a guide to setup printers for Field ServiceSummary: Is there a guide to setup printers for Field Service Content (required): Documentation to assist in setting up Printers Version (include the version you are usi…Stephen Johnson-Oracle 22 views 3 comments 0 points Most recent by Stephen Johnson-Oracle Field Service
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Scheduled ReportsSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): Is the 'Scheduled Reports' option configured somewhere? Can I add or rem…
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How to delete property value using message scenario?Summary: **This post was created as part of a How to Service Request (SR) ------------------------------ Body------------------------------------ When an activity is sus…
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How Oracle Field Service Works with Different Time Zones?Summary: **This post was created as part of a How to Service Request (SR) We need to understand how field service works with different time zones. Can someone please hel…Fernando Parreira-Support-Oracle 32 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Is there a way for a certain property string field to be formatted with color, bold, etc?Summary: Good day guys. I have this warning message from a return validation call and I put it on the Edit Form as a string property (e,g, cm_warning_message). Would the…
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Search activity using activity idSummary Search activity using activity idContent We are setting up the activity search (from Business Rules) and we have noticed that it does not work with the activity …
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Extending Duration of a Segment of Segementable ActivitySummary: We have setup our activities to have either 4 x 8hrs segments or 5 x 1hr segments. At times we have techs that may need more time to complete, let's say the 1st…
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Is there a maximum number of Map Layer shapefiles that can be uploaded?Question: Map Layer Error Do we have a limit on how many can we upload in map layers under business rules? Content: I would like to upload 23 map layers in OFS, but when…Jim Altmeyer - Support-Oracle 23 views 1 comment 0 points Most recent by Jim Altmeyer - Support-Oracle Field Service
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Can I add property "user_type_id" to Workflow's Step's in the "Show completed when" section?Summary: ------------------- This post was created as part of a How to Service Request (SR) ------------------- Content (required): I want to add property "user_type_id"…
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How to change the Time Slot on an activity via Message ScenariosSummary: We'd like to modify the Time Slot on activities, during specific situations, and would like to use message scenarios to do so. Content (required): There are spe…
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Why can't I create a new OIC application on OFS with Basic Authentication ?Summary: I'm trying to create a new Application to integrate OFS with OIC using Basic Authentication, but this option is not available on the configuration screen: Conte…Renato Kermentz-Support-Oracle 172 views 9 comments 1 point Most recent by Umer Khitab Field Service
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Admin role to configure permissionsSummary: **This post was created as part of a How to Service Request (SR)** Content (required): "An admin user type has been created in the Test1 instance and we want to…
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Property not related to any entitySummary: **This post was created as part of a How to Service Request (SR)** Content (required): Would be any way to create a property that could be used globally and not…
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Modify completed activitiesSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): Information update can be submitted in activity History, despite being i…
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Duplication - Link TemplateSummary: How to avoid duplicate linkage happening from the link template. Content (required): Linking is happening more than once with the same parent and it should be o…Deepak Prakash 22 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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Parts search Program getting to error (document is attached)Summary: Parts search Program getting to error while adding part to the SR as part of field service Content (required): Document is attached to show the steps We have ve…
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Disable button after one clickSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): "Please advise if there's a way to disable the Submit button after click…
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How does 'Not Done activity' compare with 'Suspend activity'?Summary: Does anyone know where I can find OFSC documentation that explains in more details how 'Not Done activity' works? It sounds like it would be very similar to 'Su…