Configuration
Discussion List
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Always getting the critical Error in the debrief plugin changeSummary: Hi Everyone, getting this Error In the dibrief plugin no idea what to do .when I open the plugin I am getting this error. for over requirement we did some chang… -
Is it possible to set custom icon in Main Menu Tab while adding it as External Application PluginSummary: Hi Team, We have created a plugin with type "External Application" and we are adding an external URL in the plugin. We are adding this plugin in left Main Menu … -
debrief completionSummary: We have added Debrief plugin as one of the steps in a Workflow and want to mark the step as Complete(checkmark) once the debrief is submitted. Is there a field …
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How to restrict 'Next Activity' selection to only the next in sequence and 'None Ordered'?Summary: Need to update the ‘Next Activity’ selection logic to restrict options to the next assigned activity and any ‘None Ordered’ activities only. Content (please ens… -
Can we re-name "Start" status button based on Activity TypesSummary: Hi Team, We have a request from customer to re-name "Start" status button to "At-Job Site" for work order activities and to "Start Lunch" for Lunch activities. …
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Creating a Filter on Completed Segment Status in Oracle Fusion Field ServiceHello @Dima Buldakov We are trying to create a filter in Oracle Fusion Field Service based on the segment status, specifically targeting segments marked as "Completed." …
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Can we have En-Route and Start button for all activities in My RouteSummary: Hi Team, In My Route page, we see En-route and Start buttons only for the top activity. But request from customer is to have it for all the activities, so that …
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Ability to change resource type iconsSummary: Hi Team, We are looking for an ability to have different icons for different resource types with same role. For example: we have two resource types, Crew HQ and…
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Capturing travel start time on Activity DetailsSummary: Hi Team, We need to capture travel start time when a user clicks on en-route and starts his travel. We could not find any OOTB field capturing this time. Can yo…Nishant Mahajan 1989 38 views 7 comments 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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Do OFSC message scenarios support offline modeSummary: Hi Team, Wanted to check if message scenarios are supported in the offline mode. Do we have any documentation to refer. Thanks Content (please ensure you mask a…
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Voice/Speech to Text support in Oracle Field Service Cloud Mobile AppsSummary: Hi Team, We have a requirement to convert voice to text while filling details in a plugin. We have plugins created for Activity Object. Technicians will open th…
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Why 25D Screens update is different in Standalone application and Etar field service applicationSummary: In the 25D Standalone Application, screens are available for the respective user types. However, in ETAR Field Service, the screens for different user types are…Akhila Sai Yerra 9 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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Validate a string property to allow user to enter 'DD-MON-YY'Summary: We have a string property bringing in date, we would like that to be a RW property with users entering or overwriting the value in the field. How do we use Prop…
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Role Category - Oracle Fusion Field ServiceSummary: Hello, we are implementing Fusion Field Service following the documentation "How do I get started with Oracle Fusion Field Service?" We are stuck on section 4, …
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Can we re-use same functions across multiple plugins?Summary: Hi Team, As part of our OFSC Implementation Project, we are having multiple Plugins Configured. In those plugins we are using functions which are performing sam…
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How to access the image object (signature in my case) of any property of type 'file' using rest api?Summary:Hi Team, We have an urgent delivery where I need do send the signature file object as multipart file in the request. How to access the image object (signature in…
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Supported geometry types in OFSC map layersSummary: In Oracle Field Service Cloud (OFSC), when setting up a map layer, are we restricted to using only point-type layers, or are other geometry types supported? -
Is_activity_scheduled on move from scheduled to unscheduledSummary: We implemented a move scenario to Set a property when the order goes from Scheduled to Unscheduled. We put a blocking condition with Is_activity_scheduled is nu…
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Auditing Login Details in OFSCSummary: Hi Team, Is there a way to audit who accessed OFSC and when and from where. Is there any report or any Event APIs which we can subscribe to get these details. A…Nishant Mahajan 1989 34 views 5 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Resource history is not shown when resource type is Manage/Dispatch/Admin?Summary: Dear Team, On the resource screen we see resource history at each resource level. I noticed that when resource type is "Manage/Dispatch/Admin" we cannot see res…
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Issue with Assigning Privileged Admin Access in Oracle Field Service (Production Instance)Description: We followed the instructions provided in the Oracle Field Service documentation to add a new user with administrative privileges. ( https://docs.oracle.com/…
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Customizing Adjust Time ScreenSummary: Is it possible to customize Adjust Time Screen i.e. we want to add similar map in this screen which comes on en-route screen. Thanks, Nishant Content (please en…
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Find message step(s) assigned to a specific inner stepSummary: Is there a way to find what message step(s) are assigned to a particular inner step? Content (please ensure you mask any confidential information): Sometimes we… -
Issue with Suspend Reason Not Propagating to Pending Segmentable/Multiday ActivityHello @Dima Buldakov We’re encountering a challenge with segmentable/multiday activities where the suspend reason and suspend date/time are not being transferred to the …
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Hiding screens which comes after enroute, start activity, end activitySummary: Hi Team, We have requirement from our client that when they click on En-Route, Start and End Activity, they don't want to see additional screen which comes wher…
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Avoiding clicks while starting and ending activity for internal activities like LunchSummary: Hi Team, We have internal activity Lunch which we will schedule for the users everyday from 12 Noon to 1 PM. So, have below few questions: Do user always have t…Nishant Mahajan 1989 18 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Communicated Window Lost Activity WarningSummary: Hi Team, Created a Customer Activity and assigned communicated window( ctime_delivered_end, ctime_delivered_start) to it and tried to manually move activity out…
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Can notification functionality be configured using OFSC pluginsSummary: Hi Team, We have created custom plugin for Inventory with lots of details. Wanted to check if OFSC plugins also have the capability to configure notifications s…
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Making travel time editable in en-route screenSummary: Hi Team, When we click on en-route. There is an option to select travel time. We want to have this editable but it is showing non-editable. We have also enabled…
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Activity Time View Label with crew nameSummary: Hi Team, On assigning assisting activity to a crew it shows the activity type with crew name in the Activity Hint. How to add the same to the activity time view…