Configuration
Discussion List
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Assistance with Multi-Segment Activity Minimum and Maximum Duration Limits in OFSCSummary: Hello Oracle Community, We are currently configuring Oracle Field Service Cloud for our preventive maintenance work orders, and we have a requirement regarding …Prashant Pandya 41 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Extending Duration of a Segment of Segementable ActivitySummary: We have setup our activities to have either 4 x 8hrs segments or 5 x 1hr segments. At times we have techs that may need more time to complete, let's say the 1st…
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How to Identify OFSC Tenant IdSummary: How to Identify OFSC Tenant Id Content (please ensure you mask any confidential information): How to identify the tenant ID in OFSC? Is it in the About menu? Ve…
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buyer - accept or reject a change orderSummary: i need the buyer to accept or reject a change order via notification: the supplier splits the order in two dates and quantities and the buyer has to accept or r… -
how to add icon or color code the in activity time view labelSummary: how to add icon or color code the in activity time view label Content (please ensure you mask any confidential information): Version (include the version you ar…
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Update method in Oracle field service Plugin is not workingSummary: I am on the route page of a technician, and there is a plugin button. When I click it, it will show all non-scheduled activities. I want to update an activity u…Mohd A. Danish 21 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service -
Picture size on UISummary: Hi, We have a requirement where field resources are required to take at least 4-5 pictures on-site using mobile devices. Currently, after taking 1 or 2 pictures…
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contains condition for XML-like data stringSummary: i want to put contains condition for multiple values in skill condition. Please suggest way. Content (please ensure you mask any confidential information): Vers… -
Midnight Work ShiftSummary: Hello Community, I am reaching out to inquire about the feasibility of implementing midnight work shifts within Oracle Field Service Cloud. Our team is consider…
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Update Historical Activity/ Debrief from OFSC after 24 hours of Activity DateSummary: For Asset Based Field Service, there are cases where Field service engineers are on international trips OR restricted Customer premises and might not be able to…hussamyousufkunju-Oracle 22 views 2 comments 0 points Most recent by Sinha Abhishek-Oracle Field Service -
Relogin Timeout valueHi, The documentation indicates that "Relogin Timeout" value has to be greater than "User Inactivity Timeout". However, as seen in the attached image, we currently have …
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Not able to delete to Properties Field and Data Filed created in OFSSummary:Hi Team, We have created the properties in OFS, now i tried to delete the unwanted properties field and data field in OFS but its giving the error.Please find th…
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REGISTER NOW: Oracle Field Service 25A Release Deep Dive Webinar - February 26th. 2025REGISTER NOW: Oracle Field Service 25A Release Deep Dive Webinar - Wednesday, February 26th, 2025 Summary: Register now for our quarterly Oracle Field Service Release De… -
Activity history not visible for standard actions.Hello All, I am facing issue while accessing activity history. I am not able to see standard actions like "Started, updated, suspended, completed" in history tab. Althou…
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position in route attribute needs to be in letters instaed of digits to match it with the map view.Summary: Hi, We have a requirment where we need to have position in route in Letters like A,B,C just like its currently on map view for scheudled activities. either it s…
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Dispatch Console Adhoc Filter Issue OFSC Production EnvSummary:Hi Team, We have observed that particular properties "Activity Time Of Booking" is not showing in the Dispatch Console Adhoc Filter with Select Field even also a…
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Do we need to renew our SSL certificate on 13th December 2024?Summary: Hello, We received a notification from ORACLE that the renewal of Fusion SaaS SSL certificates will be done on 13th December 2024. Information found on the emai…Kamlesswor Prayag 61 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Configuring fields for the Resource Calendars formHello! I would like to know on which screen the fields of the Resource Calendars form are configured? We need to create a regular expression that does not allow emojis t…Rocio Ferrer 41 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Enable Password Reset from Display ScreenHi, I'm encountering an issue when trying to enable the password reset feature for users from Display screen. An error message appears, "The screen is misconfigured. "Em…
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when we get a new instance for oracle field service cloud, does it have predefined functionalities ?we are about to get a new OFSC instance for implementation, we just want to clarify whether that new instance will have any predefined features/functionalities like stan…
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seeded payroll register report totals are showing 3 digits after decimal pointSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Meena Palla 11 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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What Launch condition i can select if i want to trigger something when activity status is 'pending'?Organization: Terex corporation Summary: What Launch condition i can select if i want to trigger set property when activity status is 'pending' in message scenario? Cont…
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Forcing 2 Decimal Places on a String Property in MobilitySummary A field called "subtotal_markup_parts" has a regex configured, but the values are not constrained once the field is calculatedContent Hello, The customer has a s…
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Login policies with SAML or OIDCHi, we have read the documentation about access policies through SAML/OIDC and we have the following questions: Should the creation of new users be kept in TOA or is it …
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Assistance Needed for Date Difference Calculation in OFSCHello Team, We are currently receiving a date value in one of the string properties in the format MM/DD/YY HH The requirement is to calculate the difference between this…
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Is it possible to set of Bulk Activity ID Cancellation in OFSSummary:Hi Team, Can you please help and let us guide, Is it possible to set of Bulk Activity ID Cancellation in OFS Dispatch console and also in Activity Details Page..…
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Restricting Message Scenario 'Add Activity' launch condition to Activity Create triggers onlyHi Team, We have a requirement to execute a specific scenario only during the Activity Create trigger. Initially, we were planning to use the Add Activity trigger in Mes…
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Do we have limit on creating properties, forms and Activity TypesSummary: Need to understand if there are any limits applicable on: Creating Properties under Activity Entity. Number of Activity Types that can be configured. Number of …
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Can we display hardcoded table in OFS?I wanted a hardcoded table to display in the forms which does not have any inputs from anywhere. I need just a readonly table. I have tried using the xslt transformation…
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The tax couldn't be calculatedSummary: Tax is not getting calculated for supplier when "Allow Tax Pllicability Flag" is disabled at supplier profile. The tax couldn't be calculateYou must enter 0 for…