Configuration
Discussion List
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Will "Where is my Tech" tracking URL 'etadirect.com' be deprecated along with the login/api url?Summary/Question: We are aware that User Login Domain & API Domain requests using 'https://login.etadirect.com' will be depreciated in 23D and replaced by https://.fs.oc…Jim Altmeyer - Support-Oracle 82 views 4 comments 0 points Most recent by Jim Altmeyer - Support-Oracle Field Service -
Customising En Route Screen and Stop Travel ScreenSummary: We want to add additional fields to the En Route Screen and Stop Travel Screen. I am not able to see this Screen visible in the application. How can i see this …Rohine Devi Dhanasekaran-130953 32 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Default refresh rateSummary Default refresh rate for all usersContent Please can I set default refresh rate for all the users or each user has to do it by his own? Please review attached sc… -
Does the "Allow update activities & offline sync after overnight..." affect Daily Extract?Summary: In 'Configuration' > 'Business Rules' we are considering setting a value for "Allow update activities & offline sync after overnight..." in order to allow more …Marc Arseneault 22 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Where are the Oracle Field Service 23A Release NotesSummary: Where are the Oracle Field Service 23A Release Notes Since the migration to My Oracle Support in March 2023 finding release notes for Oracle Field Service is, t…Danny Williams 32 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Work Order Field MappingSummary: How to configure conditions in Field Service Content (required): RE: Oracle Fusion Cloud Service: Integrating Fusion Service with Field Service Page 71 of 86 (A…
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"User Type" Not an Allowed Property on Condition for Activity HintSummary: I am trying to configure the "Start" buttons behavior differently for UT1 vs. UT2. I was able to add the correct conditions to the "Edit/View Activity" screen b…
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Message Scenario launch condition when customer submits WMT Score/FeedbackSummary: Is there a message scenario launch condition that we can use to setup (for example) an email notification when a customer submits a WMT score and/or feedback? C…
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How to create popup dox if user tries to leave the page without saving the changes made in plugin?Summary: Content (required): How to force the user to click on save if some changes are made in a plugin but user forget to save changes and without saving tries to leav…
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How to book an activity but not auto asign to a technician?Hi, We have a requirement that Technician should be able to Create Activity from the current activity they are working on. We are using Book Activity for this purpose. B… -
SSO with Microsoft MFA on Android work profile not workingSummary: We are trying to implement Microsoft MFA as login authentication, on the Android "work" profile with Microsoft Intune/company portal, using SAML. Content (requi…
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String property character limitHi Team, Is there a limit to the number of characters that can be stored in a string property? Also does the limit varies based on the 'line count' we decide while creat…
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OFSC Instance cloning possibilities.Hi Team, While do an instance clone in OFSC we can choose to clone either configurations only or configurations and data. If my understanding is right, even if we clone …
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field validation not runningSummary: The required field seems is missing validation Content (required): As the below indicates, the Causal Part is a required field, same as the rest of the three, b… -
How to change a Glossary entry on OFS ?Summary: We'd like to modify a glossary but unable to do so since we do not see option to modify it. We only see export button. We'd like to ask assistance in checking t…Renato Kermentz-Support-Oracle 25 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
How to configure popups for emergency activities in OFSC?Summary: We are working on "emergency response and repair" use case where in we are trying to configure popups for emergency field activities coming in. Content (require…Juan Cruz-Support-Oracle 32 views 1 comment 1 point Most recent by Juan Cruz-Support-Oracle Field Service -
Is there a way to set a property to null each time an activity is created?Summary: Property reset upon activity suspension. Content (required): Please see the attached doc for an explanation. Version (include the version you are using, if appl… -
How to create a report of user types settings?**This post was created as part of a How to Service Request (SR) Summary of the question: We need to create a report including all the user types in the OFS environment …Gustavo Guarin - Support-Oracle 12 views 1 comment 0 points Most recent by Gustavo Guarin - Support-Oracle Field Service
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Application refresh that should not clear the message errorSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): "Is there some way to configure some type of Application refresh, or if …
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Is there a limit to the number of properties that can be added to 'Activity List View Columns'Hi Team, I would like to know if there is a limit in the number of fields that can be added in the activity list view. Also is there any way we can customize the list vi…Anusree Sahadevan 22 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Can a custom property be created of GUI Type 'Date'Hi Team, We had a requirement wherein we had to create a custom date field and update it in the Activity Details screen in OFSC. I could find that we cannot bring a date…Anusree Sahadevan 23 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Button to invoke Plugin to be shown in Activity page menu only for mobile OFSSummary: **This post was created as part of a How to Service Request (SR)** Content (required): " We are working on a solution where we want a button that invokes a Plug…
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Can I change the label of standard properties on OFS ?Summary: We are getting an error in one of our integrations (OFS x Oracle Utilities) due to a mismatch of the activity identifier: appt_number versus apptNumber. Can I c…Renato Kermentz-Support-Oracle 42 views 5 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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REPLAY AVAILABLE: Oracle Field Service 23B Release Deep Dive WebinarWATCH THE REPLAY FOR THE OFS 23B RELEASE DEEP DIVE HERE Summary: Product Management reviews new features in the 23B release of Oracle Field Service. Content: Watch our w… -
Is there a guide to setup printers for Field ServiceSummary: Is there a guide to setup printers for Field Service Content (required): Documentation to assist in setting up Printers Version (include the version you are usi…Stephen Johnson-Oracle 22 views 3 comments 0 points Most recent by Stephen Johnson-Oracle Field Service
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Scheduled ReportsSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): Is the 'Scheduled Reports' option configured somewhere? Can I add or rem…
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How to delete property value using message scenario?Summary: **This post was created as part of a How to Service Request (SR) ------------------------------ Body------------------------------------ When an activity is sus… -
How Oracle Field Service Works with Different Time Zones?Summary: **This post was created as part of a How to Service Request (SR) We need to understand how field service works with different time zones. Can someone please hel…Fernando Parreira-Support-Oracle 33 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
Is there a way for a certain property string field to be formatted with color, bold, etc?Summary: Good day guys. I have this warning message from a return validation call and I put it on the Edit Form as a string property (e,g, cm_warning_message). Would the…
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Search activity using activity idSummary Search activity using activity idContent We are setting up the activity search (from Business Rules) and we have noticed that it does not work with the activity …