Configuration
Discussion List
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How to set outbound message e-mail adress in service request messages as default?Summary: In the messages subtab of Service Request Object I want the E-Mail-Channel to be set as default. Content (please ensure you mask any confidential information): … -
Clarification on 90-Day Activity Retention Period in Oracle Field ServiceSummary: Hi Oracle Community, I’m looking for clarification on how the 90-day activity retention period works in Oracle Field Service (OFS), both in the UI and when usin…
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How to hide a plugin in OFS mobile application?Summary: I need to show a plugin only on the web and hide it for the OFS mobile application. Is there any way to achieve this functionality in OFS Content (please ensure…
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not able to import User type in Fusion Field Service because of Login policySummary: We have to import user types, but are not able to import the User type in Fusion Field Service because of the Login policy error. It seems the Login policy is e…Sidharth Bhamare 31 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Is there a way to skip confirmation screen for Enroute ?Summary: When we click on Enroute button, we are led to a screen where we need to click submit and then the travel starts. we have a client requirement where we want thi…
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Visible resource will not show hierarchy in Dispatch ConsoleSummary: Dear All, "There is a requirement to add a group along with its members to the visible resources. However, once we see dispatch console, the hierarchical struct…
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List of Fields that can be edited in Group ActionHi All, We had a requirement to edit duration simultaneously for multiple activities . We could see that duration is not an editable field in 'Change Group of Activities…Anusree Sahadevan 32 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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How can we default travel time estimate in OFSC?Summary: Hi, How to default travel estimate value and ignore OFSC learned statistics which is currently influencing travel estimates when returning booking options respo…
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Rename Submit buttonSummary: Dear All, "We have a client requirement to rename the 'Submit' button on a specific screen, such as the Activity Details form. However, when we attempted to cha…
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Manage OFSC users in Fusion Field Service CloudSummary: We are using Oracle Fusion Field service Cloud which is a new offering within Oracle Fusion platform. The stand alone OFSC environment all users used to be crea… -
How to display a table using property fields?Summary: Hello. Our current screen displays up to five previous activities for the premise. Each activity is represented using property string fields. In the example bel…
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OFSC Enumeration value naming conventionSummary: Is there an Enumeration value naming convention that Oracle Suggests? Content (please ensure you mask any confidential information): Is there any Enumeration va… -
Trigger the Plugin from Custom Form in OFSCHello Everyone, I have one requirement where i need to generate the PDF and take it to print option from the Custom Form. The fields in the Custom form are from Activity…Kiranprasanna Dhanasekaran 91 views 9 comments 0 points Most recent by Sinha Abhishek-Oracle Field Service -
Label name of Ordered & Not Ordered activitiesSummary: Hi Community Experts, I am seeking for the label name of the Ordered/Not Ordered activities for 1 of our complex business need. I tried to re-produce the scenar…Prashant Pandya 32 views 4 comments 0 points Most recent by Rajkumar Kanuparthy-Oracle Field Service
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How to exclude an activity type from a specific bucket when using the bookingOptions API?Summary: Exclude specific activity type from being offered in a particular bucket using bookingOptions API in Oracle Field Service. Content (please ensure you mask any c… -
Not able to Concatenate "Description" in Required Inventory "Model" Property.Summary: We have a requirement to concatenate "Description" in Required Inventory "Model" Property Using Maintenance FFS accelerator Integration We observe that the Main…
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is it possible to get time difference between now()- Activity Time of Booking as elapse time?Summary: is it possible to get time difference between now()- Activity Time of Booking as elapse time? i'm trying to a way to capture elapse time between now() and activ…
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Not able to view Daily extract functionality in Fusion Field Service(FFS)Summary: In the Fusion field Service, we are not able to view and configure the Daily extract functionality. Content (please ensure you mask any confidential information…
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How to Sync Resources Instances from Maintenance To FFS using acceleratorSummary: As per Business Requirement, we have to sync Resource Instances from the Maintenance cloud to Fusion Field Service (FFS) using Accelerator. But the Accelerator …
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How do I switch APPT_WORK_SKILL table from Daily to realTime?Summary: The information in this table is essential for the company; therefore, it must be obtained in real time. Content (please ensure you mask any confidential inform…
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Grouping and Linking Suspended Activities in the Activity List UI.Summary: Hi, We're looking for some guidance on handling suspended activities within the Activity List page in our application. We have two main challenges we’re hoping …
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get team information via msg scenarioSummary: im trying to get team information via msg scenario. i tried below block but its not working as expected. Examples of message blocks can anyone help me on the ri…
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Oracle Field Service Maintenance Accelerator Work Order SubtypeWe have Requirement To Sync Work Order from maintenance to OFS with specific Work Order Subtype, other than that subtype we don't want to synce The issue is that in OFS-… -
Integer Field Comparison in Validation Rules Not Working as ExpectedHi Oracle Community, I’ve created two custom properties in Oracle Field Service: activity.XX_INT1 and activity.XX_INT2, both set to Integer type. In the validation rule …
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Refresh Rate for My Route PageSummary: Hello! Some of our OFS users access the system via a browser. Although there is a Refresh Rate setting in the User Profile, it seems to only affect the Display …
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can I add URLs as a attachment in oracle field serviceDoes Oracle Field Service provide an option to add a URL as a file attachment? If yes, could you provide relevant documentation or references? Is it possible to create a… -
Why are Inventory actions not appearing in the Resource History tab, even though auditing is enable?Summary: Hello, We have enabled the Resource History tab for auditing purposes, and it is successfully capturing most activities across the system. However, we’ve notice…
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How to redirect to non-scheduled activity details page?Summary: Need to redirect to non-scheduled activity details page. Content (please ensure you mask any confidential information): Need to have a way to redirect in any ac…
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Fusion Field Service - Technician / User deactivation stepsSummary: We are unable to deactivate a user in Fusion Field Service which is already made inactive from Fusion. Content (please ensure you mask any confidential informat… -
Editing "Where's My Tech" Display in Oracle Field ServiceHi everyone, I'm currently working with Oracle Field Service Fusion and have been utilizing the "Where's My Tech" feature to enhance customer visibility during service a…