Configuration
Discussion List
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Stock Item Return Process in OFSC with WACS Integration and Truck Inventory ManagementHi Community, We are currently in discussion with a client regarding the stock item return process and would appreciate insights on how this can be effectively managed w… -
activity_alerts content validationSummary: Hi, is there any way to validate the content of the activity_alerts property using displays conditions or within message scenario? I've tested these two options…Antonio Carmona 76 views 9 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Can we send multiple assets as part of WO to activity using maintenance OFS accelerator.Summary: We face issues when we try to push multiple Assets in one Work order through the maintenance OFS accelerator. Content (please ensure you mask any confidential i…Sidharth Bhamare 11 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
Is it possible to edit the "Non-Working Time Warning"-message to make it more visibleHi, Our customer asked us to increase the visibility of the warning message when you try to set the schedule of an active technician to non-working time. There is only t… -
Need to get time zones from OFSC (Config > Display) to populate plugin dropdown for API usageSummary: As an OFSC Plugin Developer, I am currently working on a client requirement that involves retrieving the list of company time zones defined under Configuration …Akhila Sai Yerra 22 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Unscheduling Crew's Pending Activities OnlySummary: We have a requirement where crews should be able to deactivate their routes even if there are still pending activities assigned to them. However, based on curre…
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Different Quarterly update options for OFSSummary: Hi Team, Could you please share the various Quarterly Cohort Upgrade options and their dates for Oracle Field Service? We are exploring the different options th… -
Making changes for accessibility - such as colours.Summary We have a need to re-evaluate accessibility options. Previously, we determined that the only available solutions required modifications at the individual machine… -
Prevent "En Route" Status Activation After a Guard Duty ActivityWe have a use case where we need to prevent the "en route" status from being automatically activated for a technician when the previous activity is classified as a guard…
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Disable Not Done as a Status for Multi-Segment ActivitiesSummary: Dears, We are not using 'Not Done' anywhere in our Solution as it is not relevant to business processes that we have implemented. We have recently been implemen… -
WATCH REPLAY: Oracle Fusion Field Service 25B Release Deep DiveWATCH REPLAY: Oracle Fusion Field Service 25B Release Deep Dive Webinar Summary: Join our live webinar of our quarterly Oracle Fusion Field Service Release Deep Dive Web… -
Identify Electric Vehicle (EV) in Dispatch ConsoleSummary: Hi - We have a mix of vehicle types and want to be able to identify Electric Vehicles in the Dispatch Console. We have hints and filters set up but would like t…
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How to record total activity duration and travel time after suspending an activity?Summary: How to record or get total time spend on the activity once I suspend the activity and original activity status is updated to pending? In suspend scenario, for e…
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Unable to find resource count in quota on a bucketSummary: Resource count is not visible in quota section Content (please ensure you mask any confidential information): As per the document, I have set the work skills, a…
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In Multi segment activity, is it possible to calculate the time to complete automaticallySummary: In Multi segment activity, is it possible to calculate the time to complete automatically, for the remaining segments. "Scenario: I have 3 segments, with a tota… -
By when Field Service 25A April Update release notes will be available?We’ve noticed a recurring issue with the availability of release notes for monthly updates. While updates are made available regularly, the release notes often take seve…
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Language expression like a regular expression.It's possible to construct a language expression similar to the reg-exp: ^[a-zA-Z0-9_()|áéíóúÁÉÍÓÚñ\Ñ,.;\s/-=]+$ ? I need this for a manual type field, not a property (t… -
Always enable end button in activity screen in OFSSummary: Our client has a requirement to enable "end_activity" button always, is it possible to do that in OFS? Content (please ensure you mask any confidential informat…
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Can we access Plugin using APISummary: Can we access Plugin using API. What is the use of Plugin-readOnly Option in Config→Applictaion—>Metadata API? Content (please ensure you mask any confidential … -
Is there any way to include more fields in Edit Required Inventory screen?Summary: I want to add custom fields (such as "Inventory Name" with a text property) to the Edit Required Inventory screen. Is it possible to include custom properties h…
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Lower environments access security - Training/Test/DEVSummary: As a Business we have Multiple instances of Oracle Field Service Cloud used for user training, user acceptance testing (UAT) and system development work (DEV). …
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After 25A, is Banner(Pre-built data visualization reports for ADW) displayed once per instance?Summary: When we download the reports and configured tables in the application details page. The Banner will not be visible once you have already downloaded the reports.…
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not able to view warehouse in OFS to install required inventory item from warehouse resource.Summary: we have requirement, using warehouse resource we want to install required inventory on activities. 1- we have added warehouse resource in bucket and we added it…Sidharth Bhamare 14 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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OFSC PLUGIN QUANTITY ALLOWEDSummary: OFSC PLUGIN QUANTITY ALLOWED Content (please ensure you mask any confidential information): We would like to know the permitted number of plugins that can be up…
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can we add a custom value in maximum segment duration for a single day in multi-segment activitySummary: Can we add a custom value in maximum segment duration for a single day, while configuring multi-segment activity in the Activity type For Example, I need to sel…
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How to Block Push Notifications During Unscheduled or Future Routed Dates?Summary: We have set up push notifications using the Message Scenario with the Collaboration Delivery Channel on our iPad (scenario will be launched when Activity is Mov…
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limitation of APP usage on specific DevicesSummary: Need to force users to use OFS mobile App on specific devices Content (please ensure you mask any confidential information): Our Customer has strict policy on m… -
Custom Message Boxes or Alerts in Oracle Field Service Cloud (OFSC) for Highlighting WarningsTitle: Custom Message Boxes or Alerts in Oracle Field Service Cloud (OFSC) for Highlighting Warnings Hi everyone, I have a question regarding the way alerts and warnings…
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Data Defect in Daily Extract Report after adding the Properties Field in Daily ExtractSummary:Hi Team, We have faced the data defect issues in Daily Extract Report whenever we have added the one properties Field 'OSN_STB_Main_Serial_No',due to this 5 prop…
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How to enable MFA for the oracle B2B fusion service cloudwhen a user logs into the Oracle Fusion Service application there must be one more mobile factor authentication. How do we achieve this?ManiKarthikkokkonda 11 views 1 comment 0 points Most recent by Bodhisattwa Mukherjee-Oracle Fusion Service