Configuration
Discussion List
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Adding OverTime to resource calendar in OFSSummary: In OFS, is there a way to add approved overtime to a resource’s calendar in addition to their regular working hours? Example: Standard working hours: 08:00 – 17… -
Oracle Field Service Help Needed – Distance-Based Billing RequirementHi all, We’re using Oracle Field Service Cloud (OFSC) for handling bus breakdowns during trips, where the destination location is dynamic, often in the middle of highway… -
Screen configuration is shared with User TypesSummary: All new user types added in the fusion field service is with shared screen configuration and not able to create / change a user type with out the shared screen … -
Using Github for OFSC plugins migrationSummary: Hi Team, Wanted to understand if we can use Github for OFSC plugins migration. Or is it even recommended to use GitHub even if it is possible. How are plugins n…
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How To get Table for Asset Meter InformationHow To get Asset Meter Details like the one in Picture from Maintenance Accelerator
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VALIDATIONSummary: I'd like to require a user to enter a property value in upper case… or automatically change the value entered to upper case Content (please ensure you mask any … -
What are the best practices for transitioning to new SKU from OFS-->FFS + FFS queriesSummary: We are planning to transition to a new SKU for one of our clients and have a few questions: Are there any guidelines, best practices, or key considerations we s…
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Transitioning from Google Chrome to Microsoft EdgeSummary: For a long time we have had both Google Chrome and Microsoft Edge in use by the business on laptops/pcs. In the coming months we are looking to remove Google Ch…
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Filtering by status works in /activities API but not in resource route — is this expected?Summary: Hi Community, I’m currently working with Oracle Field Service REST APIs using Postman to test endpoints. I noticed a difference in how filtering behaves between…
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Workflow steps - when do (should) they show up?Summary: We're rolling out workflows to our countries now with visibility based solely on activity worktype group. The steps themselves have visibility conditions for po…
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Validation in a field with a list of valuesSummary: Can validation be applied so that a field containing a list of values auto-completes with a value based on what is entered in another field? Example: Field A ha…
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AP-AR netting settlement not selecting any transactionSummary: I have an open AR-AP Invoice which i want to do net-settlement. While running the profram its ending on sucess and No Transaction selected. Log file is showing …Harshit Garg 351 views 7 comments 0 points Most recent by User_FEIQJ Payables, Payments & Cash Management
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OFS resource field mapping to Fusion users field mappingSummary: We are able to follow the steps and create OFS Resources but would like to understand the mapping between Fusion User and how the OFS Resources are populated. P…
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User type in Oracle fusion field serviceI created a new user type from "Field Resource" user type and associated a custom field service technician role but when assigning that custom role to a user, the user i…
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Incidents notification and list of users authorized to open/view SRsSummary: How do I change the email that will receive outage and other notifications, and how do I add people to the list of authorized users to open SRs for OFS ? Conten…Renato Kermentz-Support-Oracle 61 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Linking Assist Activity with Parent Activity of Team LeaderSummary: Hi Team, When a technician assist team leader, as Assist Activity gets created. We want to have Team Leader's Activity ID on Assist Activity and Vice Versa to k…
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Is it possible to translate user-entered text into a different language?Summary: In this case, we have a need to allow OFS user to enter text in OFS notes or textual form fields in Spanish, which is then translated into English. Does this ca… -
How to validate if Task has a picture attachedSummary: We allow Techs to Complete / Suspend an Activity based on few checks. One of those checks is - to ensure a picture or file has been attached. Content (please en…
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View "last updated by","last update date" in setup formsSummary: in order to have traceability and accountability of user activities on the system, both final users and administrators, it would be useful to have the informati… -
Creating Assist Activity Using OFSC APIsSummary: Can we create Assist Activity using OFSC APIs. Requirement is to create Team work/Assist relationship using interface. Using Rest APIs we want to make one resou…
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Field Service Maintenace Accelerator Sub inventory SyncWe want to Sync Multiple Subinventory in Oracle Fusion Field Service, We are using Maintenance Accelarator to Create Activity in OFS, while executing activity we want us…
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Query on Security and Compliance Documentation for Internal AuditHi Team, We are in need of the following documentation for an internal audit of OFSC Application: 1. Latest Vulnerability Scan and Pen Test Report 2.Security Management …Anusree Sahadevan 11 views 1 comment 0 points Most recent by Alexander Salnikov-Oracle Field Service
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Unable to make Start Time and End time Field as Read OnlyWe want to make Start Time and End time Field appear when starting and ending an activity as Read only so that user can not edit the start time and end time while starti…Muhammad Yahya 12 views 1 comment 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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can we update the normal activity to multi segmented activity, while adding additional hoursScenario: I have a normal activity with 3 hours of duration. I updated it to 10 hours as per tech requested. My business rule states that, whenever the activity duration… -
Enlarge the Checkbox SizeSummary: Dear All, There is a requirement to increase the size of the checkboxes on the form, as they appear too small on mobile devices. Is there a way to adjust the ch…
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End Conference ability in collaborationSummary: Dear All, There is a requirement to end conference. we tested by giving leave conference but it will end conference for particular resource not for all. Please …
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If an Activity is not started after x minutes the activity move to other technician.Hello Folks, Greetings, I am working with routing plan and trying to implement one functionality with routing plan that suppose one routing plan executed and assign the …
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recurring holiday based on the week number and specific day of the week each yearSummary: we have a requirement to configure a recurring calendar non-working based on the week number and specific day of the week, rather than a fixed date. For example…
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How to create the org unit for the new organizationScenario : I have two organizations. Supremo power and ACME contractor. While trying to create the new organization bucket for ACME contactor, even upon choosing the org…
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Searching using OFS Internal Activity ID (aid) ValueSummary: Hello. OFS has its own internal activity ID called "aid". I'm working to add this field to the Activities Search or Adhoc Filter, as our middleware occasionally…