Configuration
Discussion List
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OFSC CONFIGURATION QUEUE - MyRouteSummary Need to add activities filter option in MyRoute Page.Content Hi All, Please Help me here. Is it possible to add activities filter option on MyRoute page. If its … -
Using a Formula in Filters for datesSummary: We have a custom field that has the last maintenance date and we are trying to create a filter that would only show activities that have a last maintenance date… -
How many customer portal login can a customer can do with same credentials on different devicesSummary: How many customer portal login can a customer can do with same credentials on different devices. also Does multiple contact login on portal increase price in an…
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How to get the history of an activity via API'sSummary How to get the history of an activity via API'sContent Hi OFSC Guru's Is there any History API through which i can request the history of any activity. Thank you…
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Immediate routing based on real time locationSummary: The client wants to automatically assign new activities to the nearest active technician on real time. Content (required): Hello community, I want to ask if it …
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Can we revert a status of an En Route activity to suspend status?Summary: If a technician En Routed an activity, and needs to change it, but the activity he needs to do before this one is not one of the activities we habilitate En Rou…Fernando Parreira-Support-Oracle 41 views 5 comments 0 points Most recent by Andy Murray-Oracle Field Service -
Can En Route functionality be enabled just for some activity types?Summary: Customers want to habilitate En Route button only for some activity types, not to all. Content (required): **This post was created as part of a How to Service R…Fernando Parreira-Support-Oracle 21 views 2 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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How to use day before trigger on Message Scenario?Summary: The day before trigger activates only on Activity Creation. Content (required): Version (include the version you are using, if applicable): I made some tests an…
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Activity Start and End TimeContent Hi , I have to change Activity time like Start time and End time. default time set as 12 am. But i have to change the Default start time... is that possible ??? …
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Modify Print Route ReportSummary: Client requires to change content of Print Route Report Content (required): Now we can show Customer and Resource Inventory, but the client wants to know if it'…
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Email Dispatcher with Message ScenarioSummary: Need to send a mail to bucket Dispatcher when Activity is Suspended. Content (required): We want to know what is the correct process to made this possible. In t…
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Is it possible to display activity detail fields to a user only when they press a button?Summary: We'd like to be able to display specific activity detail fields in OFS to our technicians only if they press a plugin button we have visible on their profile. C… -
How can we add a line break to a <text> element in a Form?Summary: Adding a line break in a element in a Form, so the text value is displayed on 3 separate lines. Content (required): Want to add a element in a Form, and the v… -
Replay now available: Field Service 22A Release Deep Dive Webinar (February 15th, 2022)Summary: Product Management reviews new features in the 22A release of Oracle Field Service. Content: In case you missed it, watch the recording for an overview of new f… -
On a Collab message sent via a message scenerio, can you make the Appt Number and Cell number a linkSummary: We have set a message scenerio that on activity creation, sends a summary to the field user for certain activities. Part of the body is the appointment number a…
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How to create a notification to inform through an email that the technician doesn't have the skill?Hi I'm trying create a scenario where I sent a notification to a email that technician does not have a skill "xpto" for example. In the message scene, I configured a sta… -
Difference between forms and plugins in oracle field service cloudSummary: Difference between forms and plugins in oracle field service cloud Content : Hello Champs, I have a basic question as to the difference between forms and plugin… -
How to set read-only visibility when current item value is not empty?Summary: We are looking for a way to o set read-only visibility when current value of item is not empty. Content (required): We are looking for a way to o set read-only …
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Deactivate Route automatically?Summary: We'd like to be able to set a message step to deactivate techs' routes automatically Content (required): We have a large number of techs each day that we do not…
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What’s the correct regular expression in String Property to validate a currency (Dominican RepublicSummary: A regular expression to validate a currency value, not works. Content (required): In https://docs.oracle.com/en/cloud/saas/field-service/21c/faadu/configure-res…
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Replay now available: Field Service 21D Release Deep Dive Webinar (November 16th, 2021)Summary: Product Management gives an overview of the new features in the 21D release of Oracle Field Service. Content: Oracle Field Service Product Management hosted a l…
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Form Datetime form-field resetting to current dateSummary: Form Datetime form-field resetting to current date Content (required): While using a Form-field of type Datetime, the same is resetting to current date instead …
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Visit Reminder Notification - Send only if previous activity is completedSummary: Send visit reminder notification xx minutes before ETA, only when the previous activity is completed Content (required): Currently when visit reminder is config…
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is it possible to send updates from OFSC to OSVC via message scenario (without any middleware)Summary: I wanted to send activity status and other key details to OSVC when activity moved, started, completed, incomplete etc. I've created a channel in message scenar…
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Best way to Model Resource Type based on Data securityHello Champs, In order to model the hierarchy in OFSC, what is the best way to do if eg. US Field Service folks want to see only their set of jobs that they need to assi…
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Rename and find labels of Time Zones on OFSIs there any way, irrelevant if via API or GUI, to rename a Time Zone on OFS (as per available on Configuration -> Display), V21.A onwards ? Additionally, I know that if…Renato Kermentz-Support-Oracle 21 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Reminder Launch ConditionContent Hi Community, I am trying to set up a Reminder Launch Condition , in order to send a notification to the customer xx minutes before activity ETA. The Reminder ti…
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How to stop Unscheduling Future ActivitiesSummary How to stop Unscheduling Future ActivitiesContent Hi, I want to move all the Pending Activites to Unscheduled for that day as a end of the job (Message Scenario)…
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PDF GenerationSummary How to generate PDF with multiple OFSC Attributes (Text, Numerals, Pics, etc.)Content Hello Everyone, We need to generate a pdf document in OFSC and send it to S…
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Onboarding & Implementation Cloud Applications LIVE Webinar EventsContent We invite you to attend a LIVE webinar to get started with your Oracle Cloud Applications. This is a perfect start to your Cloud journey where you will learn abo…