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Enabling Sound Notification alerts in Collaboration for Manager/ Dispatcher/Admin Roles

Received Response
edited Apr 1, 2024 9:36AM in Field Service 1 comment


Is there a way to turn on sound notifications for Manager/Dispatcher/Admin roles when they get messages in the collaboration chat?

It is similar to sound notifications found in other messaging platforms like WhatsApp and Teams, which alert users upon receiving a message when the application is not open.

Thank You.

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