Configuration
Discussion List
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Contingent worker Service- Unlimited access ?Summary: Once subscription is taken, i believe adding contingent workers does not apply per user cost. Please confirm. Content (please ensure you mask any confidential i… -
Is_activity_scheduled on move from scheduled to unscheduledSummary: We implemented a move scenario to Set a property when the order goes from Scheduled to Unscheduled. We put a blocking condition with Is_activity_scheduled is nu…Daniel Lacherra 52 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service -
is_day_changed how it worksSummary: We need to know how is_day_changed works Content (please ensure you mask any confidential information): We need to know how is_day_changed works to see if we ca…Daniel Lacherra 12 views 1 comment 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service
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Is_activity_scheduleSummary: Could you please tell us how the Is_activity_scheduled property is used in the conditions of a scenario? We need to recognize when an activity goes from Schedul…
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could not find source code of meter read plugin unlike part order pluginSummary: where i can find source code, have downloaded sample code but could not locate src files of logic. Want to modify. Content (please ensure you mask any confident…
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How to setup Labor charges and expenses in field service and send this information to Service logistSummary How to setup Labor charges and expenses in field service and send this information to Service logisticsContent Hi Gurus, How to setup labor charges and expenses … -
How often is the mobile app updated?Summary: Our company uses another external mobile application that we have integrated with Oracle using an External Plugin. Their application receives updates regularly …
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Workflow - Resubmittable Forms / Hide Completed StepsSummary: I am configuring a workflow with Main steps that are the basics required for completing an activity (that must be done in sequence) and Sub steps that can be do…
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Can OFSC apply base64 encoding?Summary: Is it possible to apply base64 encoding to a value in OFSC? Content (please ensure you mask any confidential information): We have a custom property value that … -
Oracle Field Service - All Books: Documentation is outdatedSummary: Many of the documents found at https://docs.oracle.com/en/cloud/saas/field-service/books.html are outdated and do not show updates past mid 2023. Please update …
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Automatic Daily Extract generation failing in OFSSummary: We have Daily Extract Application configured to get triggered automatically daily. However taking a look in the Daily Extract History, since 3rd May the status … -
Maintenance Workorder transferred to service work orders and how does it reach out to OFSCSummary: How is (SCM) Maintenance work order transferred to service work orders through the ElSS job and how does it reach out to OFSC for Execution Content (please ensu…
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external IdP - OCI IDCS - OFSSummary: Hello all! I'm curious if we have someone who utilized successfully the following schema: OFS(SP) configured with IDCS(IdP)(IDCS/SAML login policy) and IDCS(SP)…Dmytro Shurkov-Support-Oracle 25 views 1 comment 1 point Most recent by Dmytro Shurkov-Support-Oracle Field Service -
Is there a way to compare two dates in OFS for visibility rules?Summary: Need to compare two dates in OFS to limit the ability to submit a form. Content (please ensure you mask any confidential information): We have a business need t…
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Long duration activity questionSummary: Is it possible to create a long duration activity without OFS pushing a fixed lunch time activity? Content (please ensure you mask any confidential information)…
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oracle field service - end_timeHi Team, Is it possible to edit standard field - "end_time" in OFSC application. As checked if we add the field in configuration and provided read-write visibility. But …
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How to only assign activities (without scheduling the activity in a certain date) using routing?Summary: Is there a way to assign unscheduled activities from a bucket to its "child buckets" and leaving these activities as unscheduled (so just assigning the activity…
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How to hide suspend and complete buttons on non-scheduled jobs?On a Non-scheduled job assigned to a resource, Suspend and Complete are available as Action buttons. I'd like to change the visibility for those buttons on non-scheduled…
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OFSC ODA Integration - Extend to allow checking against booking/quota availabilitySummary: Current integration between OFSC and ODA does not take into consideration booking/quota availability. When the customer enters a date it is always available eve…Michael A Tang 31 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle Field Service
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How do you add/update an icon for a category on the Total Compensation Statement?Summary: I created a new category for the Total Compensation Statement and need to add an icon. Content (please ensure you mask any confidential information): Version (i…
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Oracle field service - PluginHi Team, Added "visibility rules similar to the activity" to the plugin with standard enroute field and it displays the enroute button in My Route page. By while selecti…
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Where is my technician movement of the technician's mobile iconSummary:We are configuring Where is my Technician to implement it in Argentina, and we see that when a technician is on the way, sometimes it shows the route and other t…Daniel Lacherra 52 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle Field Service
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Where are the signature properties stored? How can they be extracted?Summary: After activity submission, where are the customer signature stored? How can we extract this signature properties? Content (please ensure you mask any confidenti…
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New Work Schedules not working as expected (the other calendars are emptied of their content)Hello I added a new Work Schedules "Saturday Absence" with below action items: Item type: Non-working Time Shift Type: Regular Non-working Reason: General Absence Recurr…
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How to enable field for list page in redwood for work order?Summary: Need a solution to enable some custom fields on work order list page in redwood. Content (please ensure you mask any confidential information): We have some cus…
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Message Scenario collaboration chatSummary: We would need to know how to send a collaboration message with Message Scenarios. We see that the option is there but we cannot find in the documentation how to…
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DEBRIEF submission error "CODE_ACTION_INVENTORY_TYPE_INVALID"Summary: added relevant inv types and catalog as mentioned in documentation. have SR 3-36362828571 OPENED. ALREADY ON 24A Weekly Maintenance Pack 14 (24.01.14.0.3). DEBR…megha_aggarwala 1 view 1 comment 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service
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can not see team work symbol Assisting activity on hierarchySummary: teamwork is not visible on the hierarchy Content (please ensure you mask any confidential information): Version (include the version you are using, if applicabl…
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When checking login policies, what defines a user as 'active'? Can we see a list of 'Active' users?Summary: We are trying to review our Oracle licence utilisation and from checking, it appears as though it's the list of "Active" users on our login policies. Ideally, w…
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Is there any documentation(s) for MyRoute Welcome page refresh issue?Summary: 1- MyRoute Welcome page will open to yesterday's date if we still have anything open from previous day. But what about if we never activated yesterdays route? 2…