Configuration
Discussion List
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Reducing File Size on Oracle Form SubmissionSummary: We are currently facing an issue where certain images that are captured on more modern devices are larger files sizes, our downstream systems are struggling to … -
How to set activity precedence during auto routing based on an activity field value ?I would like to know how we could define the activity assignment sequence based on a specific activity field value in auto routing plan. For example, activity with activ…
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OFS Application Autonomous Database Time OutSummary: If the autonomous database is down, is there a time out for real time file? If so, what is it? Content (required): Our client is asking if the autonomous databa…Sherry Lyu-Oracle 11 views 1 comment 0 points Most recent by Shawn Call-Support-Oracle Field Service
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Type Resourse "Worehuose"Summary: Good afternoon, everyone, Is there more information about the new resource type with role "Warehouse"? I only found the description in update 24A. Thank you ver…Alliansys soporte 21 views 1 comment 0 points Most recent by Shawn Call-Support-Oracle Field Service
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What is the new end of life for an OFS product ( In new release process column EOL is now removed)?Summary: We noticed that for 24A product release process, column end of life support is removed and there is no mention of by when support will be provided for an older …
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Recreate From Another Instance- Target instance meta dataSummary: Do we have a possibility to get meta data of target instance after performing Recreate From Another Instance. we are looking for details like what was source us…
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Add additional Inventory properties in Required Inventory and Inventory grid screensHi Everyone , Our customer wanted to see additional parts details /fields in the required parts and inventory grid screens. So far this features is not supported in OFS …Kiran Rajendran-121079 81 views 5 comments 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service -
Configuration Parts CatalogsSummary: Hello, good afternoon, This time I am trying to configure Parts Catalogs but I can't find much documentation about this feature and how it works. I only found i…
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Post recreating OFS environment from another instance whether we will have backup of old instanceSummary: Post recreating OFS environment from another instance whether we will have backup of old instance. This is needed to ensure if we see many issues on new created…Digvijay Karasi 49 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Asset Details OFS Standard Plugin ParametersUnable to configure Asset Plugin We have tried installing the latest Asset 360 plugin (23C) and noticed that there is a mandatory parameter called "NodeTypeCodes". Where…
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list of the existing attributes (fields) native to OFSC.Summary: My client is looking for native data attributes wrt field service . Does Oracle provides it? how can i get standard list of all fields for all entities with maj…megha_aggarwala 42 views 6 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Usage of parts catalog in required inventoryHi All, We have a requirement to manually add required parts by dispatches when needed. To utilize the out of the box feature, we enabled the parts catalog and we are ab…Kiran Rajendran-121079 52 views 2 comments 0 points Most recent by Gustavo Guarin-Oracle Field Service
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Enabling Field services offering in Fusion ERPSummary: Our client is already using SCM and Finance modules in Fusion ERP . They are now interested in exploring Field Services as well. How can we enable Field Service…
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Change calendar view options in time viewHi All, Is there any options available to disable 2 day , 3 day options and add new option 4 day ? Customer has Mon thru Thursday as the working day , so they wanted fil…Kiran Rajendran-121079 21 views 2 comments 0 points Most recent by Kiran Rajendran-121079 Field Service
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Setup Saml SSO in OFSC and Azure ADSummary: Setup Saml SSO in OFSC and Azure AD Content (please ensure you mask any confidential information): Please let me know the steps to setup a SAML SSO in OFSC and …
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Geolocation element with more than one geographic coordinateSummary: Content (please ensure you mask any confidential information): Hello good morning Oracle community; I wanted to ask you if it is possible to have more than one … -
Query on route activation for on-call shifts.Hi Team, Lets take a scenario where a Field Resource has a regular shift from 8 AM to 5 PM , and an on-call shift from 5 PM - 10 PM. The route of the resource was activa…Anusree Sahadevan 21 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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Graph or report for final status of the messagesSummary: Content (required): A graph or a report is being requested to show the transactionality of the channels of an external system where the final status of the mess…
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Is it possible to configure "Work Shifts" and display on the "Resource hint" ?Summary: Is it possible to configure "Work Shifts" and display on the "Resource hint" ? Content (please ensure you mask any confidential information): Version (include t…Raji - DishNetwork 31 views 3 comments 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service
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Display default value in property, with value based on another propertySummary: We're creating a Form for use during when technicians are working on and completing activities. This form has multiple properties, both pre-defined and form ele… -
Can we extend duration for retaining activity data beyond 90 days in OFSC?Summary: Can we extend duration for retaining activity data beyond 90 days in Oracle Field Service Cloud (OFSC) & if not then what is the way other projects retain such …Alexander Salnikov-Oracle 268 views 6 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service
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Login and API domains removal on November 3rd, 2023What we are announcing: Removal of the legacy domains https://login.etadirect.com and https://api.etadirect.com on November 3rd, 2023 Summary: Starting on November, 3rd … -
Is there a possibility of implementing NewRelic at OFSSummary: NewRelic is a monitoring software, Is there a possibility to implementing it af OFS?, NewRelic needs agents to running. Content (please ensure you mask any conf…
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How can I enforce that changes on an element name are reflected on the User Type configuration ?Summary: When I update the name of a plugin, the name displayed in the Activity Details screen does not reflect the update. In order to see the updated name, I have to d…Renato Kermentz-Support-Oracle 51 views 7 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
does OFS support 2000 forms?Summary: My new implementaion on OFS expects creation of 2000 forms. Does OFS support this number? What would be performance impact. Content (please ensure you mask any …megha_aggarwala 51 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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How to view SSL Certification expiry dateSummary: How to view SSL Certification expiry date Content (required): Can you please advise how do I know the expiry date of my SSL Certificate? Version (include the ve…Kayepril Georgette Sagun -Oracle 81 views 1 comment 3 points Most recent by Kayepril Georgette Sagun -Oracle Field Service -
Planned Service Histories IssueSummary: If the field officer changes the activity's start time from the default time, the field officer cannot add the planned service histories even when they are mand…
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Need help in uploading the attached map layers in TESTSummary: I am trying to add new work zone map layer in OFS and its throwing error as size is > 150 MB. what are the other ways to upload the same ? I usually upload the …
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Its important to know the cause of this error with the debriefSummary: When clicking save draft or sign its showing this error Content (required): Version (include the version you are using, if applicable): Code Snippet (add any co…
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how to retrieve deleted activity ?Summary:the activity was deleted by mistake and we need to retriew it , how can we do it ? Content (please ensure you mask any confidential information): Version (includ…