Configuration
Discussion List
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Possibility of Adding a new time zone to OFS Available Time Zones listHi Team, We have resources operating in the Arizona Time Zone (GMT-07:00), but we are unable to find it in the OFS time zone list. Since Arizona does not observe dayligh… -
Ofsc validation to check if current date is greater than start date of an ActivitySummary: We would like to implement a validation in Oracle Field Service Cloud to ensure that a field is made Read Write only when the current date is always greater tha…Prashant Pandya 32 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle Field Service
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Oracle Field Service - The Manage Configuration.Summary: From the manage gant view, how do you configure the information displayed on the activities? From the admin user type view of the manage, the activities have th…
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Which type of Field to add so that QR code captures the time in Custom Forms ?Hello, We're trying to add a custom field (property) to a custom form with data entry as Barcode/ QR scanning to capture the time when the QR was scanned by technician i…Nalsoft Pvt Ltd 21 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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How to create a Logical Hierarchy in OFS using OFS-Maintenance AcceleratorSummary: We want to setup Solution for Kitting - Dekitting in OFS using OFS-Maintenance Accelerator for which we need to understand from Solution Standpoint how we can A…Sidharth Bhamare 32 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
audit trail configuration history for users and securitySummary: Looking for Configuration History report i.e. listing all configuration changes related to security in Dashboard reporting Content (please ensure you mask any c…
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Is it possible to compare dates via message scenarios?Summary: We'd like to indicate whether a task is being worked earlier than its original Due Date. We have a property that is cloned from the "Date" property when an acti… -
How to change the style and font color of the property label in activity details screen?Summary: Hi Team, We have requirement to change the color for the particular field label. we can change the font color/background color and style for the property value …
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Monthly Updates for OFS - 25A OnwardsSummary: Is there a new process for applying WMPs to OFS from 25A onwards? Content (please ensure you mask any confidential information): We have an open SR where a fix …
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Is there any way to enable both SSO and internal login?Summary: Do we have any setup to enable both SSO login and normal username and password login? The login screen shows both types of logins, but it only allows the select… -
Is it possible to exclude the options from an Enumeration type field, according to the previous seleWe are developing the checklist further to include additional services that field employees can perform in the activity. On the completed/not completed activity screen, …
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Is there a native way to generate a PDF with all the activity fields?We need to generate a downloadable PDF of all activities, including all the normal fields plus photos and signatures. What is the best way to do this?
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Maximum size allowed by an enumerated propertyHello! I would like to know what is the maximum size that an enumerated property allows? Both in number of "options" and in string size of each "option" ThanksRocio Ferrer 32 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Can we send email to the destination resource using the "On Move" message scenario triggerSummary: We want to be able to message our team members (Resources) via email when an activity is assigned to them by routing (generally when customer books via self-ser… -
Clarification of Field Service instance refresh data optionsSummary: Within the Field Service instance refresh options there is a data option, the documented description of each is not clear, I'm looking for a better description.…
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What are the list of attributes related to external and internal change order attributes in PO & PASummary: We are implementing the approval rules for a change orders. can we get the list of attributes segregated with Internal and external change orders to decide the …
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Standard Plugin not reflecting in Add Plugin tabSummary: We have a situation with OFSC Test Instance : https://ofsc-9adc1f.test.fs.ocs.oraclecloud.com There is no Option of Standard Plugin when we click on Add Plugin …Prashant Pandya 52 views 3 comments 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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Invalid Task Order - Error while moving taskSummary: while trying to move task from one tech to a different tech, its giving me a "Invalid Task Order" error. But only for the one tech I need to move the call. The …
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Unable to add parts to activity in Oracle field serviceHi team, We're trying to add parts logging in as a technician for an activity. We're getting an option to Replenish Trunk Stock but not order parts for a specific activi…Nalsoft Pvt Ltd 32 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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Set default values if a photo has been taken or notSummary: To mitigate the fact that form history and form submitted are removed (actually hidden) if activity is moved to another date or resource, thus removing the gree…Björn Hylander 41 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service -
Can someone ELI5 what does Field Service transitioning to Fusion application means?Summary: As per the recent announcement, Oracle Field Service will complete its transition to a fully native Fusion application. What does that exactly mean technically …
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How to convert a scheduled activity to a non-scheduled activity?Can you explain how to convert a scheduled activity to a non-scheduled activity? I'm interested in using APIs or plugins to perform this task. Content (please ensure you… -
25A - Screens Configuration - ChangesSummary: In 25A, the End Activity form is renamed as Complete Activity in the Screens Configuration page but it is kept as End on the button and as end_activity when add…
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How should we developer plugin to capture Barcode scan details for Door IDSummary: Need to develop a plugin that: Captures Barcode Data (Door ID as unique identifier). Allows additional fields to be populated (e.g., Contract number, Sales orde…Ashish Gopalrao Dharpure 32 views 2 comments 0 points Most recent by Ashish Gopalrao Dharpure Field Service -
Will the HCM to OFS integration accelerator become redundant after OFS transitions to Fusion App?Summary: I am currently working on setting up HCM to OFS integration using the OIC based accelerator. With OFS set to transition into a Fusion application from 25A, I am…
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Property Default Value: activity.date not populatingSummary: We have a requirement to auto-populate the 'Date' an activity is planned to in an OFS Form. The Users want to be able to see the Date on the form while they are…Dave Brandon 32 views 4 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service -
Enable Password Reset from Display ScreenHi, I'm encountering an issue when trying to enable the password reset feature for users from Display screen. An error message appears, "The screen is misconfigured. "Em…
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Alert for Technicians Assigned to Main Activity in Oracle Field ServiceSummary: Subject: Alert for Technicians Assigned to Main Activity in Oracle Field Service Overview: In our project process, Oracle Maintenance Work Order's (WO) operatio…Prashant Pandya 32 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Oracle Maintenance Accelerator Property Setup integration errorError processing message in Invoke upsertMeterProperty Details: ns2:title/ns2:errorCode/ns2:typehttp://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.5Not… -
How do we regain access if we make a mistake in the OFS login policy and lock ourselves out?Summary: I am currently testing out the IP based login access in the login policy configuration. It looks good so far but my supervisor and I were wondering what would h…