Configuration
Discussion List
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Is there a way to compare two dates in OFS for visibility rules?Summary: Need to compare two dates in OFS to limit the ability to submit a form. Content (please ensure you mask any confidential information): We have a business need t… -
Long duration activity questionSummary: Is it possible to create a long duration activity without OFS pushing a fixed lunch time activity? Content (please ensure you mask any confidential information)…
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oracle field service - end_timeHi Team, Is it possible to edit standard field - "end_time" in OFSC application. As checked if we add the field in configuration and provided read-write visibility. But …
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How to only assign activities (without scheduling the activity in a certain date) using routing?Summary: Is there a way to assign unscheduled activities from a bucket to its "child buckets" and leaving these activities as unscheduled (so just assigning the activity…
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How to hide suspend and complete buttons on non-scheduled jobs?On a Non-scheduled job assigned to a resource, Suspend and Complete are available as Action buttons. I'd like to change the visibility for those buttons on non-scheduled…
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OFSC ODA Integration - Extend to allow checking against booking/quota availabilitySummary: Current integration between OFSC and ODA does not take into consideration booking/quota availability. When the customer enters a date it is always available eve…Michael A Tang 32 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle Field Service
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How do you add/update an icon for a category on the Total Compensation Statement?Summary: I created a new category for the Total Compensation Statement and need to add an icon. Content (please ensure you mask any confidential information): Version (i…
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Oracle field service - PluginHi Team, Added "visibility rules similar to the activity" to the plugin with standard enroute field and it displays the enroute button in My Route page. By while selecti…
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Where is my technician movement of the technician's mobile iconSummary:We are configuring Where is my Technician to implement it in Argentina, and we see that when a technician is on the way, sometimes it shows the route and other t…Daniel Lacherra 51 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle Field Service
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Where are the signature properties stored? How can they be extracted?Summary: After activity submission, where are the customer signature stored? How can we extract this signature properties? Content (please ensure you mask any confidenti…
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New Work Schedules not working as expected (the other calendars are emptied of their content)Hello I added a new Work Schedules "Saturday Absence" with below action items: Item type: Non-working Time Shift Type: Regular Non-working Reason: General Absence Recurr…
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How to enable field for list page in redwood for work order?Summary: Need a solution to enable some custom fields on work order list page in redwood. Content (please ensure you mask any confidential information): We have some cus…
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Message Scenario collaboration chatSummary: We would need to know how to send a collaboration message with Message Scenarios. We see that the option is there but we cannot find in the documentation how to…
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DEBRIEF submission error "CODE_ACTION_INVENTORY_TYPE_INVALID"Summary: added relevant inv types and catalog as mentioned in documentation. have SR 3-36362828571 OPENED. ALREADY ON 24A Weekly Maintenance Pack 14 (24.01.14.0.3). DEBR…megha_aggarwala 1 view 1 comment 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service -
can not see team work symbol Assisting activity on hierarchySummary: teamwork is not visible on the hierarchy Content (please ensure you mask any confidential information): Version (include the version you are using, if applicabl…
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When checking login policies, what defines a user as 'active'? Can we see a list of 'Active' users?Summary: We are trying to review our Oracle licence utilisation and from checking, it appears as though it's the list of "Active" users on our login policies. Ideally, w…
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Is there any documentation(s) for MyRoute Welcome page refresh issue?Summary: 1- MyRoute Welcome page will open to yesterday's date if we still have anything open from previous day. But what about if we never activated yesterdays route? 2…
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Font in message scenariosSummary: Content (please ensure you mask any confidential information): Hello good morning Oracle community; We would like to know if it is possible to place text format… -
not able to view intalled details of inventorySummary: I have installed a few inventory items but am not able to view the details of installed items. it only shows how many items are installed but details of items r…
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How to update my test environment to the latest Service UpdateSummary: My test environment is running on a different version from production. How do I update my test environment to the latest Service Update? Content (required): **T…Fernando Parreira-Support-Oracle 31 views 2 comments 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service -
Can we apply a credit memo to an invoice having different supplier siteSummary: Can we apply a credit memo to an invoice having different supplier site. For Example: Invoice : Supplier A Site : Supplier Site A Credit Memo created with same …ashu94 161 views 1 comment 0 points Most recent by AnamariaRoman-Oracle Payables, Payments & Cash Management
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Shubham Dhere 31 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Enabling Sound Notification alerts in Collaboration for Manager/ Dispatcher/Admin RolesHello, Is there a way to turn on sound notifications for Manager/Dispatcher/Admin roles when they get messages in the collaboration chat? It is similar to sound notifica…
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Unable to edit resource type after creation if resource is of different roleSummary: Why am i unable to edit the resource type in "Edit Resource" screen, if resource belongs to different role, example from bucket/group to field resource or manag…
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localizationSummary: We need to know if we can not show the technician's route on the Map in geolocated technicians. It would be that the tilde seen in the image does not appear. Co…
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how do i color code the activity which has an inactive activity type in Screen configurationSummary: An repeated activity was created in our system and now the active type is made inactive, we want to highlight and show it to to our technicians that this is an …
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Which data set Gets deleted after 90 days in and which data remains there in OFSC.Summary: 1-From below mentioned DOC Which data set Gets deleted after 90 days in and which data remains there in OFSC. https://docs.oracle.com/en/cloud/saas/field-servic…KP Kishan Patel 61 views 2 comments 1 point Most recent by Lucian Spiridon-Support-Oracle Field Service
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Down time for OFS Environment RefreshSummary: I have opted for environment refresh for our lower environment by copying it from PROD, but during the refresh time, environment was accessible only, so wanted …
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Validate External ID field is numeric or alphanumeric based on resource typeSummary: We have a customer requirement were user need to input only numeric values for external id to field resources and letters/alphanumeric for buckets/groups, we ne…
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ORACLE FIELD SERVICE - XSR fieldSummary: Is there any feature as part of the OFSC product to search the list of places where a particular field is being used in the application. Content (please ensure …