Configuration
Discussion List
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Scannable text box to be read onlySummary: Hi Team, Today when a user uses the scanner next to the text box that automatically populates the data in the text box. Sometimes he mistakenly types something … -
How to differentiate Default duration and duration send while creating activity.Hi Team, We had a requirement where we had to show some indicator in the activity level if an activity is using default duration. The duration is not sent from Source Sy…Anusree Sahadevan 41 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Whats the hosted plugins host nameSummary: We have several plugins implemented and hosted within OFSC from those plugin we invoke our external SOA API's which are access controlled by origin/referrer hos… -
Message Scenario Set Property QueryHi Team, Can we concatenate 3 properties and set it into another property using Message Scenario , Set Property option? I wrote a simple concat function and it was not a…
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Oracle Field Service cloud for DemoSummary temporary access to OFSCContent Hi All, One of our Client is Evaluating Field service tool. But to finalize decision on Oracle we need to present demo to custome…Mayank Pande 59 views 6 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Can standard OFS actions be enabled from hosted Plug-in?Summary: We like the feel and look of the Assignment Assistant when the Move Activity action is initiated, and wondering if anyone has had success in deploying that with…
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Stop watch configurationSummary: Ø Stopwatch to still be visible for User but without displaying the initial Job ‘Duration’ value – may only show minutes remaining once Engineer has declared a …Rohine Devi Dhanasekaran-261685 42 views 3 comments 0 points Most recent by Anastasiia Semenova Field Service
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remove - the Select Resource option - under the Dispatch ConsoleSummary: Remove the Select Resource option under the Dispatch Console Content (required): Does anyone know how to remove the Select Resource option under the Dispatch Co… -
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Filtering a menu field based on another menu field value.Hi Team, We have this requirement :- There are 2 custom properties of type enumeration in our activity details screen - Activity Status and Activity Sub- status. We need…
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From where the Craft(Work Skills) of Resource will be syncing to Resource in OFSC?Summary: As my understanding after Admin Sync in OIC, mobile store rooms and truck resources got integrated into OFSC Buckets and From Employee Sync the resources got di…
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How delivery window values are calculatedSummary: Can someone explain how the value for the delivery window is exactly calculated Content (required): Below an example, I have an activity where the delivery wind…
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Approve workflow mails via Approve link in workflow mail directly not let a mail to open and sendSummary: As of now when user approve/reject the workflow approval mails then clicking on the link will lead to open up a reply to mail and user need to click on send. Co…
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Is it possible to expand the period of time that resource history remains on the system?Summary: The resource history now disappears after 24h, and we expected that the information remain for 90 days. Version (include the version you are using, if applicabl…
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How to display 'Elapsed Time' (since activity start to now)Summary: We would like to display the ELAPSED TIME (in minutes or in hh:mm format) since the activity was started. Content (required): The elapsed time should be calcula…Marc Arseneault 31 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
'Position in Route = 0' visibility is not working as expected in a FormSummary: 'Position in Route' used in a visibility condition in a Form is not working as expected. Content (required): I added a text field in a form, and want the text t…
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What does the white line that divides an activity in Manage and Dispatch Console mean?Summary: Content (required): Hello Oracle Community; I would like to know what it means when an activity has a white line that divides it. The activity types that I have…SUUM Technologies 42 views 3 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service -
Is it possible to detect that a property has been modified in OFSC (by ressources)Summary: Is it possible to detect that a property has been modified in OFSC (by ressources) Content (required): I would like to know if it's possible to detect if a prop…Hasan Yavuz 51 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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stop the users from using the application during production deploymentHi Oracle, We are in the process of doing production deployment and we want to stop the users from using the application and do our configuration changes. The downtime i…Rohine Devi Dhanasekaran-261685 61 views 3 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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Bundling of Activities - QueryHi Team, We have a requirement where only one notification has to be sent for a group of activities which meets certain criteria. We have enabled Visit Functionality and…
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How long does a 'Set property' delivery channel remain displayed in activity history?Summary: Set-property message steps are only available in the activity history for a short period (?). Content (required): Sometimes when troubleshooting an unexpected b…
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String property character limitHi Team, Is there a limit to the number of characters that can be stored in a string property? Also does the limit varies based on the 'line count' we decide while creat…
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Is there a maximum number of Map Layer shapefiles that can be uploaded?Question: Map Layer Error Do we have a limit on how many can we upload in map layers under business rules? Content: I would like to upload 23 map layers in OFS, but when…Jim Altmeyer - CSM -Oracle 71 views 2 comments 0 points Most recent by Ramaa rao-Oracle Field Service -
Work Zones for resources not required to displace in geographic areas. Temporary statistics upload.Summary: We are interested in assigning the right worker for the right task according to the skills required. The unusual context is that workers are not required to dis… -
Compound Workzone key - How does the system decode?Hi Team, In our implementation, work zone key is a combination of 2 fields RowId and Zipcode. RowId is an alphanumeric value whose length can vary from 7-15. Also we hav…Anusree Sahadevan 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Send Email Notification to technician when Activity is Assigned to the resource from bucketSummary: We have a requirement to send Email Notification to the technician when Activity is assigned from a bucket and when Activity is moved from one resource to anoth…
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How I can validate that a button appears only when the start date activity is equal to today?Summary: Content (required): Hello Oracle Community; I need users to not be able to access a plugin if the activity is in the past, they should only be able to access it…SUUM Technologies 51 views 4 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service
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Is there an element of creating a background line box to group the info and entry fields nicely?Summary: New Element - such as drawing linebox - in Visual Form Editor Content (required): Hello there. Is there a way that you can have a background linebox so that you…
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Do you know if there is any rule to create a login PIN in OFSC using an SSO connection?Summary: Hello OFSC Community; Do you know if there is any rule regarding the type of characters allowed or length of the string to create a PIN when a user logs into OF…
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Why doesn't the History view record who updated the activity?Summary: Content (required): Hello OFSC community; I want to ask you if any of you know why in the history of an activity, the changes made to an activity are not record…