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Ability to deactivate and hide message steps

in Field Service 7 comments

Summary: Would like to be able to 'Activate/Deactivate' message steps, and be able to view the message steps based on 'Active/Inactive/All'.


Content (please ensure you mask any confidential information): Sometimes we have projects that require that we create multiple message steps of various types (email, sms, set property and inner step). If the project is terminated and we no longer need the message steps, sometimes we would rather 'deactivate and hide' them rather than delete them. Then if we need to reinstate the same message steps we would only need to activate them. This would keep the message step screen "clutter free". Currently the closest available option is to use the 'Block messages for specific days' option within each message step.

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