Category 283
Discussion List
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Ability to add reason while clicking on "Stop Travel" after EnrouteSummary: Hi Team, There is a business requirement that if a technician stops his travel after starting enroute for an activity, he should add a reason for stopping trave… -
Is it possible to hide some hierarchy bucket for particular resource type usersSummary: Is it possible to hide some hierarchy bucket for particular resource type users Content (please ensure you mask any confidential information): We have organizat…
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updating past dated activity via pluginSummary: Hello All, I’m using resource usage plugin and I’m trying to update the start time captured for an individual. The activity is 3 days in the past. While trying …
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How to default a calculated value in OFS property?I have 3 properties open in the work order page in the oracle field service. I want that the data in 3rd property is automatically defaulted by the sum of the data in ot…
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Issue While Saving/Publishing Form in OFSCSummary: We are unable to save or publish updates when editing translations for an existing OFSC form (16 MB in size), and we cannot remove or add any properties or fiel…
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Does Debrief Plugin work in offline mode?Summary: Customer has requirement to install Debrief plugin (link below) in Fusion Field Service. The technician performing this activity may be in remote warehouse area…
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Populating number of days left based on a future dateSummary: Hi Team, We have a property where we store a date. Let's say date in in future i.e. 31st December. Based on this date we want to populate number of days left i.…
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Flex fields added in Fusion Parts Catalogs not showing in FFS while registering the Parts CatalogSummary: Flex fields added in Fusion Parts Catalogs not showing in FFS while registering the Parts Catalog. Please suggest any steps to get them added in Parts catalog i…
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How to create image attachment type of custom properties in oracle fusion field service?Summary: Hi Team, We are implementing Fusion Field Service, and there is a requirement to create a custom property of type Image Attachment. The intent is to allow users…
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Is there a way we can check server status for Oracle Field Service? On browser and mobileSummary: I would like to know if there is a way to see how is the server status at the moment, such as availability on browser and mobile, like a server status web page.…Luiz Felipe N M Nogueira 31 views 3 comments 0 points Most recent by Alexander Salnikov-Oracle Field Service
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Behavior attached to competency are not seen under skills and qualificationSummary: Behavior attached to competency are not seen under skills and qualification in ME tab. please find below the ss for reference. Content (please ensure you mask a… -
Routing APIs in OFSC for obtaining routing resultsHi, I am looking for OFSC APIs to get routing results like assigned, non-assigned activities with reasons. It can be achieved by downloading the routing summary within O…
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Real-Time Data Extraction from Fusion Field Service to ADWSummary: Hello Team, The ADW integration option has been removed from Fusion Field Service, and there is currently no supported native alternative for real-time data tra…
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Need to show inventory list details of a resource through message scenario (email)Summary: Hi All, there is a requirement to send an email to the resource every morning with the information in his inventory. We have set up the launch condition as rout…
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How can I do to configurate Fusion Attachments in Oracle Fusion Field Service?Summary: I need to configure Fusion Attachments, but I don´t have OCI user?, It´s mandatory an OCI user or there are another way to add the attachment in configuration a…
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RTF line alignment issue in BIP Report.Summary: Hi Expert There is a requirement from customer that in one purchase order approval report if the amount is more than 2500 Euro than there should be red flag aft…
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Has anyone successfully used inventory properties in message scenarios to set an activity propertyWe need to validate that inventory items have been added to activities after creation and would like to use a filter highlight activities that have missing inventory doe…
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Routing Assigns Activities Next Day with Midnight Time to Current DaySummary: We have some activities that are being scheduled with future date and defaulted with midnight by C2M. Below are the highlighted samples with 12/16/2025 12:00 AM…
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AutoRouting Results ReportSummary: AutoRouting Results Report - Autorouted and Manually Routed Fields Metrics Content (please ensure you mask any confidential information): Hi, We are trying to u…
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How to get time difference from Start and End time using form elementsSummary: There is ask to to get the difference of time between End Time and Start Time for a form where two date time form fields are getting used. We do not have any va…Sandeep Biswas-Oracle 16 views 2 comments 0 points Most recent by Sandeep Biswas-Oracle Field Service
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How does the system calculate the geolocation of an activity? Coordinates or address?Summary: We need to understand how the system calculate the geolocation on the map. We import to OFS activities through rest API, and we import both coordinates and addr…
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How does OFSC determine Work Zone assignment when using GIS Shape FileHi Everyone, I am working on Work Zone determination using a GIS Shape file in Oracle Field Service Cloud and need some clarification on how OFSC assigns activities to t…
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Application of Departure/Parking TimeSummary: Is there any documentation covering how the Departure/Parking Time value is applied to Travel Key Travel Estimations? We're attempting to identify whether the c… -
25D Consolidated CI Routing ReportHello @Dima Buldakov As per the release notes of 25D it was mentioned that "Within the Routing Summary tab, only outcomes from resultative runs of the Continuous Routing…
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With the "Redirection with the close Method" how can I land on "My Route" with the "backScreen"fieldSummary: I am working with this API : https://docs.oracle.com/en/cloud/saas/field-service/fapcf/c-redirectionwithclosemethod.html and we are trying to land on "My Route"…
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Fusion Field Service User Creation/Updates via APISummary: With the introduction to fusion field service, is there a way to support creating the users via API, and setting their information appropriately? For instance, …
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Internal Resource Organization and Organization UnitSummary: I created a new Internal Resource Organization, "Organization X," assigned to a user with the role ORA_OFS_FIELD_SERVICE_MANAGER_JOB, and expected to find a new…
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How to sync attachments from Fusion Service to Fusion Field ServiceSummary: Attachments not syncing from Fusion service to Fusion Field Service via the Out of the box Work order accelerator. “wo_attachment” and “wo_photo” are file type …AnuragRajvaidya-Oracle 30 views 3 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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How to Add PDF/Excel Files and Video Attachments to Work Orders in Oracle Fusion Field Service (FFS)Summary: Hello Team, We need to attach Files(PDFs, Excel) and Video Attachments to the work Order in FFS. In FFS, Attachment Property type provides two options: Object S…
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GUIDE: How to setup OFS for using multi-attachment property with Object Storage bucketSummary: Starting from OFS 24C customers can use their OCI Object Storage or Fusion instances to store file attachments from OFS. 24C What's new In this post I will cove…