Category 283
Discussion List
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Manage OFSC users in Fusion Field Service CloudSummary: We are using Oracle Fusion Field service Cloud which is a new offering within Oracle Fusion platform. The stand alone OFSC environment all users used to be crea… -
How to add custom property in "exportAvailableCapacityActivitivities" under available capacity?Summary: Export all activities for a capacity category in capacity area. It download a csv. I want to add custom property in csv. Content (please ensure you mask any con… -
Unscheduling Crew's Pending Activities OnlySummary: We have a requirement where crews should be able to deactivate their routes even if there are still pending activities assigned to them. However, based on curre… -
Exploring Real-Life Use Cases of Oracle Digital Assistant with Oracle Field ServiceHi All, I’m currently exploring ways to enhance the Oracle Field Service Cloud (OFSC) experience by leveraging Oracle Digital Assistant (ODA), and I’m particularly inter… -
OFSC ODA Integration - Data security/privacySummary: The questions are related to the native OFSC-ODA integration for rescheduling/cancelling of activities via "Where's My Tech" chat. Content (please ensure you ma…
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position_in_route is getting changed for an activity without slaWindowStart and slaWindowEnd.Summary: An activity without sla start(slaWindowStart) and sla end(slaWindowEnd), and it was assigned to Tech in position 1 place, and if we are trying to update the dat…
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Is it possible to edit the "Non-Working Time Warning"-message to make it more visibleHi, Our customer asked us to increase the visibility of the warning message when you try to set the schedule of an active technician to non-working time. There is only t… -
Different Quarterly update options for OFSSummary: Hi Team, Could you please share the various Quarterly Cohort Upgrade options and their dates for Oracle Field Service? We are exploring the different options th… -
Can we send multiple assets as part of WO to activity using maintenance OFS accelerator.Summary: We face issues when we try to push multiple Assets in one Work order through the maintenance OFS accelerator. Content (please ensure you mask any confidential i…
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Confirmation if OFSC can connect to Oracle fusion data intelligenceSummary: Hi everyone, I’m looking for confirmation on whether Oracle Field Service Cloud (OFSC) can integrate or connect directly with Oracle Fusion Data Intelligence. I…
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Need to get time zones from OFSC (Config > Display) to populate plugin dropdown for API usageSummary: As an OFSC Plugin Developer, I am currently working on a client requirement that involves retrieving the list of company time zones defined under Configuration …
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How to Identify and Update Linked Activities in OFS?Question: Hi everyone, I am working with linked activity templates in Oracle Field Service and would like to clarify a few things: Updating Linked Activities: If we upda…
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Making changes for accessibility - such as colours.Summary We have a need to re-evaluate accessibility options. Previously, we determined that the only available solutions required modifications at the individual machine… -
activity_alerts content validationSummary: Hi, is there any way to validate the content of the activity_alerts property using displays conditions or within message scenario? I've tested these two options…
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Prevent "En Route" Status Activation After a Guard Duty ActivityWe have a use case where we need to prevent the "en route" status from being automatically activated for a technician when the previous activity is classified as a guard…
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can we sync resource calendar from maintenance to OFS using Maintenance OFS accelerator ?Summary: We want to sync the Maintenance Resource Calendar to OFS, Is there any way to do that? Content (please ensure you mask any confidential information): Version (i…Sidharth Bhamare 22 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Disable Not Done as a Status for Multi-Segment ActivitiesSummary: Dears, We are not using 'Not Done' anywhere in our Solution as it is not relevant to business processes that we have implemented. We have recently been implemen…
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OFSC Map layer API's can process GDB files ?Summary: Dear All, There is a requirement from one of our customer to integrate ESRI to OFSC. At customer end ARGIS version is 10.8.1. In Oracle documentation's it says …
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Access to outbound message informationHi, Is it possible access information in real time about to Outbound message and status ? (is there an API for this?). We know Daily Extract but we need something that g…Ariel F. Alaniz 31 views 4 comments 0 points Most recent by Rajkumar Kanuparthy-Oracle Field Service -
Use of NFS technology with Oracle Field ServiceSummary: Please, we want to know if we can use NFS technology with Oracle Field Service. We need to know is it possible to enable it for our instance to make some tests?…Luis Martin Rivera Santiago 42 views 2 comments 0 points Most recent by Sinha Abhishek-Oracle Field Service
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REGISTER NOW: Oracle Fusion Field Service 25B Release Deep Dive - Wednesday, May 28th, 2025REGISTER NOW: Oracle Fusion Field Service 25B Release Deep Dive Webinar: Wednesday, May 28th, 2025 Summary: Join our live webinar of our quarterly Oracle Fusion Field Se… -
Identify Electric Vehicle (EV) in Dispatch ConsoleSummary: Hi - We have a mix of vehicle types and want to be able to identify Electric Vehicles in the Dispatch Console. We have hints and filters set up but would like t…
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How to record total activity duration and travel time after suspending an activity?Summary: How to record or get total time spend on the activity once I suspend the activity and original activity status is updated to pending? In suspend scenario, for e…
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Unable to find resource count in quota on a bucketSummary: Resource count is not visible in quota section Content (please ensure you mask any confidential information): As per the document, I have set the work skills, a…
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Can an OFSC plugin identify a mobile using development mode?We need to know if an OFSC plugin could identify a phone using development mode because this feature could be used to create a fake or altered GPS.Luis Martin Rivera Santiago 11 views 0 comments 0 points Started by Luis Martin Rivera Santiago Field Service
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Capacity areas best approachGreetings, We're integrating our applications with Field Service and redefining how we group work zones. Based on your experience, what do you think is the best strategy?
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Holidays not getting synced In OFSCWe have a set of holidays that we are defining on the configuration page in oracle field service but these holidays are not getting synced with the work schedule of the …
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In Multi segment activity, is it possible to calculate the time to complete automaticallySummary: In Multi segment activity, is it possible to calculate the time to complete automatically, for the remaining segments. "Scenario: I have 3 segments, with a tota…
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can I add URLs as a attachment in oracle field serviceDoes Oracle Field Service provide an option to add a URL as a file attachment? If yes, could you provide relevant documentation or references? Is it possible to create a…
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Validation with regular expressions of form fieldsHi! I want to add validation to a form field using a regular expression but I get the following error: Does validation with regular expressions have any limitations? Tha…