Category 283
Discussion List
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Server that resolves certificates is it Cloud, where is located?Summary: Query regarding the server certificates and interfaces Content (required): **This post was created as part of a How to Service Request (SR)** Version (include t… -
Showing technician details while getting call from associate in live experience.Summary: Showing technician details while getting call from associate in live experience. Content (required): Showing technician details while getting call from associat…
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Live experience app integration with OFSC app.Summary: Live experience app integration with OFSC app. Content (required): Oracle live experience mobile app integration with OFSC mobile app is possible or not. If pos…
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Is there a way to export the list of resources after you've filtered them by status, type, OFS UISummary: Is there a way to export the list of resources after you've filtered them by status, type, or last login? I don't see an option to export to excel from browser.…
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Is it possible to route activities to on call shifts?Summary: We have a need to schedule jobs to Technician's who have on-call shifts Content (required): Our front office Planning team work from 07:00 - 20:00, these hours … -
Tracking available for Update LocationSummary: Looking for tracking/API capability for Update Location function Content (required): Is there any tracking to the address correction (activity_update_location) … -
Como cambiar una propiedad de tipo texto a que sea listaNecesito cambiar una propiedad existente de tipo texto y cambiar a tipo lista.
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Hosted plug-insSummary: Please advise : - What is the amount of hosted plug-ins that OFS allows to upload? -What is the maximum size of each plugin? Content (required): Version (includ…
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How can dispatchers/operators set an Activity as Not Done?Summary: I'm trying to configure "Not done" standard action screen for an specific UT **This post was created as part of a How to Service Request (SR) Release: NA Summar…Juan Cruz-Support-Oracle 2 views 1 comment 0 points Most recent by Juan Cruz-Support-Oracle Field Service
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The immediate routing not working the activities not assigned to the resourceActivity not assigned to the resource automatic by using immediate routing So need to know the cause of this issue -
Migration lower to higer EnvironmentsSummary: In OFS, Is there any inbuilt migration features to migrate lower to higher environments ? Content (required): In OFS, Is there any inbuilt migration features to… -
Data masking and encryption**This post was created as part of a How to Service Request (SR) Release: 22C Service Update 12 Summary of the question: Can we set an encryption in OFS and have the oth…Lucian Spiridon-Support-Oracle 1 view 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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How to block "null" value inserted by REST API calls?The client performs bulk activity creation from REST API calls. However, some Cell values were filled with "null 99999999999". We need to substitute the value for "99999…
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XSLT transformation inquirySummary: **This post was created as part of a How to Service Request (SR) ** Content (required): "A Technician is going to request some info (which is a list) from anoth…
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Creating audio files from OFS plugins**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Is it possible to record audio files from a plugin and then send t…Gustavo Guarin - Support-Oracle 11 views 1 comment 0 points Most recent by Gustavo Guarin - Support-Oracle Field Service
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removed (not required)Summary: removed (not required) Content (required): removed (not required) (you are using, if applicable): 22-C Code Snippet (add any code snippets that support your top…Sanjay Kumar-125855 11 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Can we have the Audit trail for Inventory transfersSummary: Hi Team, I want to see the audit trail of the inventory transfer and how we can see this In OFSC Thanks Content (required):
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Build a validation that tech should not be allowed to transfer more than their On hand inventory?Hi Team, I have gone through the OFS document from there I seen that technician can have more number of inventory available than what is projected in the system. Therefo…
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Duplication - Link TemplateSummary: How to avoid duplicate linkage happening from the link template. Content (required): Linking is happening more than once with the same parent and it should be o…
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search inside attachments contentSummary: search inside attachments for me working only when the answer type is attachment...But it didn't work when the answer type is html and there is an attachment on… -
How to restrict the button visibilty only for the scheduled activities layoutSummary: How to restrict the button visibilty only for the scheduled activities layouts Content (required): How to restrict the button visibilty only for the scheduled a…
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Capability of Plugins to handle activity and inventory related eventsHi Team, We are looking for the capability for plugins to handle following scenarios. Please let us know what all feasible and not feasible . 1 - When any of these event…Kiran Rajendran-121079 11 views 2 comments 0 points Most recent by Kiran Rajendran-121079 Field Service -
Can OFS send historical data to a new DBAAS/ADW that I've setup?Summary: I just acquired ADW and would like to know if it is possible to send historical data for the past 3 months. Content (required): **This post was created as part …Eduardo Kimura-Support-Oracle 11 views 2 comments 0 points Most recent by Hardik Gupta Field Service -
Android Camera on OFS appSummary: We have implemented a plugin which currently has two options to upload photos. We have frequently received feedback that would generate an added value in the op…
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How can I delete a Smart Collaboration Group?**This post was created as part of a How to Service Request (SR) Summary: I would like to remove a Smart Collaboration Group. Checking "Resources" I already removed all …Eduardo Kimura-Support-Oracle 2 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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REPLAY NOW AVAILABLE: Field Service 22D Release Deep Dive WebinarSummary: Product Management reviews new features in the 22D release of Oracle Field Service. Content: Watch our webinar for an overview of new features and product demos… -
Serial number entry at sales orderSummary: hi Gurus, Is it possible to enter Item serial number during sales order creation using cloud order management. I can see last sales order information for custom…
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Article visibility restriction in OFSC based on user groupSummary: Article visibility restriction in OFSC based on user group Content (required): Like article visibility restriction using User groups in B2B Knowledge whether we…
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Can we have the Picture scanner option in OFSC for scanning the image of inventory to extract data?Summary: Hi, I have seen that Barcode scanner/QR code scanner option in OFSC to extract serial number from the inventory(by scanning barcode present on the inventory) by…
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Is there any vulnerability assessment performed periodically in OFS?Summary: Customer compliance personnel are always looking for vulnerability assessment reports to be analyzed and recorded on their specific repositories as compliance e…Fernando Parreira-Support-Oracle 4 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle Field Service