Configuration
Discussion List
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Debrief - Field Service ActivitiesSummary Debrief - Field Service ActivitiesContent All, Can someone who has implemented OFS kindly share the process of Debriefing transactions once the technician comple… -
How to make a field mandatory based on change in another fieldContent Hi, If a user changed a value in a field then make another field mandatory to capture a reason. Here, let's say I've exposed the "sla_window_start" (OOTB) field …
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OFSC Configuration queryContent Hi All, For 04-Multi-Day-Routine(M04) activities Reschedule option was not viewing. I checked in Configuration->Activity types->M04 allow reschedule option was m…
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Linking Activities - UISummary Linking Activities - UIContent All, Just need some assistance with this issue. I have few Linked activities, and i am trying to link them through UI for now and …Srikanth Venkatasubramanyan 38 views 9 comments 0 points Most recent by Andy Murray-Oracle Field Service
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Obsolete error while activity is rescheduledSummary Obsolete error while activity is rescheduledContent Hi Folks, Good day Scenario 1) When an activity is assigned to a technician, due to some reason he/ she can't…User_2025-01-31-00-30-32-814 45 views 7 comments 0 points Most recent by User_2025-01-31-00-30-32-814 Field Service -
please it 's important to know if there is ability to do that we need to dispaly the unused items inSummary lContent we need to display the unused items that not be used for the activity to be displayed in the activity page -
OFSC Configuration queryContent Hi All, In OFSC, For adding new field in My Route -> map view where should I navigate in configuration screen. can any one help me here. Thanks, Kumar. Version 2…
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Incrementing a Read-Only Integer propertyContent We have an activity property (Integer type) that we want to use as a counter. When the user select a value in an enum another property, the integer property will…Marc Arseneault 33 views 4 comments 0 points Most recent by User_2025-02-03-17-48-08-742 Field Service -
Default View FilterContent Hello, We have numerous filters set up in OFSC that allow us to change the view for a user. For example we have a filter that will omit (x) activities from the d…
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Debrief Plug in customizationContent hi, We are trying to customize OFSC debrief plug in. But facing issue while configuring nginx reverse proxy. Please refer to steps undertaken by us. Any pointers…
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Message placeholders related to custom activities fields.Content Good Morning All, Are you already set a Message placeholders related to custom activities fields? I know we have this list with some Activity information, which … -
Showing the assigned or dispatched time and Dispatcher name when activity is assigned to resourceSummary Showing Dispatched time and user name in the UIContent I'm trying to find a way and meet a requirement to show the Dispatched Date/Time and Dispatcher User Name …
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Font color for Activity Time View LabelSummary Controlling font color for Activity Time View Label for Activity color schemesContent We have changed the color scheme for our activity type statuses and have so…
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Adding new role in OFSCSummary Working with Role in OFSCContent How to add new role in OFSC? Currently I have Role like 'Filed Service', 'Tool' and 'Vehicle'. if suppose I want to add new role…
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Activity StatusContent Hi , if i create new Activity status (enum field ) means ..How can i control the default button action like end ,Suspend,etc.. based on Custom activity status. T…
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weekStart field of user entity - Default vs other values what is the differenceSummary weekStart of a OFSC User record if Default what will it considerContent Hi All, weekStart of user record as per documentation has "default" as a value apart from…
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unschedule_activity actionSummary how unschedule_activity works?Content I am understanding how unschedule_activity action works. I went through post: https://cloudcustomerconnect.oracle.com/posts… -
Activity Hint Select Resource ActionSummary Select Resource on Activity Hint is not workingContent There is a Select Resource on the Activity Hint screen OOTB and until recently this has worked where if we…
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Can Not Start Chat With ResourceSummary Can Not Start Chat With ResourceContent I created New Resource (tech) but I can not find it while search , and start chat is not active , could any one know why …
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Deleting Organization Unit in Oracle field Service CloudSummary How to Delete Org Unit in OFSC?Content How to Delete Org Unit in OFSC? In Organization I have 3 org unit Now I'm trying to remove/delete 2 unit, but i'm not gett…
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Why cannot longitude and latitude properties add in Edit/View activity screen?Content Hello everyone; We create an activity by API operation, and we can include a value in latitude and longitude properties; but we didn’t find these properties in “… -
Ability to adjust label-value pair width in css in some waySummary We would like to fit more date in our display and format it but would require to manage label width in cssContent Hello All, I am pushing an xml file into a prop…User_2025-02-03-17-48-08-742 55 views 2 comments 0 points Most recent by User_2025-02-03-17-48-08-742 Field Service
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Combobox searchContent Hi community, We are facing a requirement in which we have a hierarchical list with more than 100 possible values in the child. Since it is going to be displayed…XUM TECHNOLOGIES 40 views 3 comments 1 point Most recent by User_2025-02-01-08-03-31-185 Field Service
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Internal Activity at particular timeSummary Best practice on creating an internal activity like Dentist Appt. at a particular time of the dayContent Hi All, I wanted to check on what is the best activity t… -
Field Service Mobile Application - Only one active sessionSummary Field Engineers has to sign in only from OFS Mobile ApplicationContent Hi There, We've been using SAML authentication method for login policies. And especially f…
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Suggestions to assign 50 orders daily.Summary Is there an order counter to enable?Content Good afternoon, By business policies, the client needs to be assigned 50 orders daily to their technicians. Is there … -
Adjustable/Non Adjustable intervals in Link TemplatesSummary What is the significance of Adjustable/Non Adjustable intervals in Link TemplatesContent Hi Guys I am trying to understand the significance of Adjustable/Non Adj…
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Visibility condition in FormSummary Visibility condition in FormContent Hi all, In OFSC, Is there is any REST API available to update the visibility condition of an property or form element in the …
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Value Validation - Special CaracteresContent Hi Folks, Has anyone ever needed to set up value validation to remove or replace special characters or accented words? I would like to remove or replace letters … -
How can I consume hyphen or dash in the Zip/Postal Code FieldSummary How can I consume hyphen or dash in the Zip/Postal Code FieldContent HI Folks, I am not able to enter the hyphen in the Zip/Postal Code field, the form gives val…User_2025-02-11-00-54-55-628 43 views 9 comments 0 points Most recent by User_2025-02-11-00-54-55-628 Field Service