Configuration
Discussion List
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How to enable field for list page in redwood for work order?Summary: Need a solution to enable some custom fields on work order list page in redwood. Content (please ensure you mask any confidential information): We have some cus… -
Message Scenario collaboration chatSummary: We would need to know how to send a collaboration message with Message Scenarios. We see that the option is there but we cannot find in the documentation how to…
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DEBRIEF submission error "CODE_ACTION_INVENTORY_TYPE_INVALID"Summary: added relevant inv types and catalog as mentioned in documentation. have SR 3-36362828571 OPENED. ALREADY ON 24A Weekly Maintenance Pack 14 (24.01.14.0.3). DEBR…megha_aggarwala 1 view 1 comment 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service -
can not see team work symbol Assisting activity on hierarchySummary: teamwork is not visible on the hierarchy Content (please ensure you mask any confidential information): Version (include the version you are using, if applicabl…
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When checking login policies, what defines a user as 'active'? Can we see a list of 'Active' users?Summary: We are trying to review our Oracle licence utilisation and from checking, it appears as though it's the list of "Active" users on our login policies. Ideally, w…
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Is there any documentation(s) for MyRoute Welcome page refresh issue?Summary: 1- MyRoute Welcome page will open to yesterday's date if we still have anything open from previous day. But what about if we never activated yesterdays route? 2…
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Font in message scenariosSummary: Content (please ensure you mask any confidential information): Hello good morning Oracle community; We would like to know if it is possible to place text format… -
not able to view intalled details of inventorySummary: I have installed a few inventory items but am not able to view the details of installed items. it only shows how many items are installed but details of items r…
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How to update my test environment to the latest Service UpdateSummary: My test environment is running on a different version from production. How do I update my test environment to the latest Service Update? Content (required): **T…Fernando Parreira-Support-Oracle 32 views 2 comments 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service -
Can we apply a credit memo to an invoice having different supplier siteSummary: Can we apply a credit memo to an invoice having different supplier site. For Example: Invoice : Supplier A Site : Supplier Site A Credit Memo created with same …ashu94 191 views 1 comment 0 points Most recent by AnamariaRoman-Oracle Payables, Payments & Cash Management
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Shubham Dhere 31 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Enabling Sound Notification alerts in Collaboration for Manager/ Dispatcher/Admin RolesHello, Is there a way to turn on sound notifications for Manager/Dispatcher/Admin roles when they get messages in the collaboration chat? It is similar to sound notifica…
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Unable to edit resource type after creation if resource is of different roleSummary: Why am i unable to edit the resource type in "Edit Resource" screen, if resource belongs to different role, example from bucket/group to field resource or manag…
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localizationSummary: We need to know if we can not show the technician's route on the Map in geolocated technicians. It would be that the tilde seen in the image does not appear. Co…
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how do i color code the activity which has an inactive activity type in Screen configurationSummary: An repeated activity was created in our system and now the active type is made inactive, we want to highlight and show it to to our technicians that this is an …
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Which data set Gets deleted after 90 days in and which data remains there in OFSC.Summary: 1-From below mentioned DOC Which data set Gets deleted after 90 days in and which data remains there in OFSC. https://docs.oracle.com/en/cloud/saas/field-servic…KP Kishan Patel 62 views 2 comments 1 point Most recent by Lucian Spiridon-Support-Oracle Field Service -
Down time for OFS Environment RefreshSummary: I have opted for environment refresh for our lower environment by copying it from PROD, but during the refresh time, environment was accessible only, so wanted …
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Validate External ID field is numeric or alphanumeric based on resource typeSummary: We have a customer requirement were user need to input only numeric values for external id to field resources and letters/alphanumeric for buckets/groups, we ne…
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ORACLE FIELD SERVICE - XSR fieldSummary: Is there any feature as part of the OFSC product to search the list of places where a particular field is being used in the application. Content (please ensure …
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Data use in AndroidSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): What is the data amount utilization that consumes OFS Application in And…
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Unable to find capacity categories option in oracle field service configurationUnable to find capacity categories option in oracle field service configuration -
How to add SLA Start and SLA End fields to the Ad hoc FilterSummary: I am reaching out for clarification regarding the Ad Hoc Filters functionality in the Dispatch Console as detailed in the OFS 23A Cloud Readiness Documentation … -
ORACLE FIELD SERVICE CLOUDSummary: How to add Service Request fields in Plugin? Content (please ensure you mask any confidential information): Version (include the version you are using, if appli…
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how to show/hide set of fields based on previously selected field value in OFS Screen ConfigurationSummary: We have a requirement to show/hide few fields based on a field value selected in run time in screen configuration. Can this be achieved in screen configuration …Ramya_Venkidupathy 21 views 1 comment 1 point Most recent by Eduardo Kimura-Support-Oracle Field Service
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Activity Start timeSummary: Hi ,I have a requirement where the activity start time and duration must be given while creating an activity from add activity screen in OFS and i need that sta…
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Workflow still shows "There are more steps to come" - even there's no more steps.Summary: Hi. I am currently new on creating Workflows and I only have one form called Enter Readings. After the form has been submitted, the message "There are more step…
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How to configure maps in En-route page?Summary: EN ROUTE ACTVITY- I have a few confusions on en-route functionality. How can I make the travel time selectable in in the en route submit page? I have unchecked …Richard Jacob 33 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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OFS compresses/blurs Images uploaded into Image Form FieldsSummary: Hi all, There is automatic compression of Images when uploaded into Image Form fields causing a reduction in quality and clarity. Content (please ensure you mas…
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Remove PIN on log in using SSO connectionSummary: Hello all, We require the setting of PIN to be removed altogether even though it prompts to create one only for the first time in OFS. Content (please ensure yo…
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oracle field service cloudSummary: How to get the network status i.e. offline or online in a property in OFSC. Need to know the property which shows whether the user is offline or online based on…