Configuration
Discussion List
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Oracle Fusion Page Integration with iframesSummary: Looking for UI element in redwood or traditional framework which allows embedding external pages via iFrames. How to embed external applications in to Oracle fu… -
Restricting Drivers from Accessing Field Service Application While DrivingHi, Is there a way to restrict drivers from accessing the Field Service application while they are driving? This is a safety concern, and we want to ensure that the app …
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Automating Work Order Suspension Based on Exception ReasonsSummary: Hi, I have a requirement where the work order needs to be automatically suspended if the technician selects an acceptable exception reason for not servicing (e.…
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Updating Work Order Location Based on Actual Resource LocationHi, We have a requirement to update the work order location (latitude and longitude) based on where the technician actually performed the work. In our case, the work ord…
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Placeholders I added in patterns-body is not getting replaced by the actual value in WMTSummary: I added placeholders in the body of the message for handling Where is my technician's negative feedback. That isn't being replaced with actual value when the di…
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Filtering Date Changes from Message Scenario 'Activity Moved' eventHi Team, We need to display an indicator on an Activity if it is rescheduled to a different date. We considered using the 'Activity Move' event in the message scenario t…
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Unable to change customer inventory propertiesSummary: I am attempting to configure the inventory module to support managing customer appliances. In order to meet a business requirement I need to be able to change i…
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How to populate the Activity History details in Daily Extact DB and Its Report in OFSSummary:Hi Team, Can you please let us know how to populate the activity details history in Daily Extract Report DB. Regards, Malay Content (please ensure you mask any c…
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sort the meter activities in ascending order using Meter PluginSummary: as per documentation and meter read plugin functionality 'The A_Meter_Order_Number property is used to sort the meter activities in ascending order'. The pendin… -
Suspending and resuming activity should not impact uploading of live photos/documents in OFSSummary:Hi Team, If activity is suspended then resumed on Oracle Field Service, there should be a capability to upload live photos cannot be uploaded again. Ability to u…
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Add comparisons on dates in the message scenario blocking conditionsHi, I would like to know if it is possible to add comparisons on dates in the message scenario blocking conditions or in the button visibility conditions? ThanksRocio Ferrer 21 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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How to increase appointment slots in Oracle Field ServiceSummary: Hi Team, Currently, one of user facing the issues as existing slots are showing full. So, we need to increase appointment slots for this user, Can you please gu…
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Is it possible for the survey link to send more than one question to the customer in OFSSummary: HI Team, In the Survey Link Enhancement- Is it possible for the survey link to send more than one question to the customer in Oracle Field Service Can you pleas…
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Does OFS support the use of placeholders in a URL plugin?Summary: We'd like to add a GIS plugin to our activity pages. Can it be configured so that the URL field can grab the latitude and longitude fields from the job and chan…
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Feedback required for Oracle Field Service ImplementationDear customers and partners, We want your opinions about what it’s like to implement Oracle Field Service. Earn a CCC “UX Hero badge” and a gift when you tell us your im…Saranya Kumar Banerjee-Oracle 21 views 1 comment 0 points Most recent by Ivan Serafini Field Service
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Is there a way for a certain property string field to be formatted with color, bold, etc?Summary: Good day guys. I have this warning message from a return validation call and I put it on the Edit Form as a string property (e,g, cm_warning_message). Would the…
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In which property is the start and end date and time of the TOA activity?Hello, I would like to know in which property the start and end date and time of the TOA activity are located. Since there are several properties related to the date. Th…
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Report of users and permissions profile typeHello, I would like to know if obtaining a report in OFS of who viewed an activity in TOA on a particular date (who viewed the details of an activity) is possible. Also,…
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activities that are assigned to technicians that works overnight at some point become inaccessible.Summary: Our client have told us that they have technicians that work overnight but we are currently finding that the activities that are assigned to those technicians a…
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Is there a way to link two properties in OFS?We have two properties in OFS "Activity Type" and "Activity Lable". When we change the Activity type the job updates with the correct name however the job tag (activity …
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APPLICATION FOR B2B CONNECTION ERRORSummary: There are four auto-configuration steps as part of enabling B2B Service and Service Logistics application in OFSC. 1) Oracle Field Service - Completed 2) Oracle…
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Condition time slotSummary: Good morning! I have created a new time slot. How can I condition it so that only one type of user has it available? Do I have to use a regular expression? Gree…Ivan Serafini 31 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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How does OIC receive form fields vs activity fields?We had an activity field titled "Outage date and time" that we changed to a form field to use the date and time picker. However, when we complete jobs using the form fie…
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GrandParent External IDSummary: Hello Community, I had applied the functionality where we fetch Resource Ext ID, Parent Resource Ext ID on activity details page via "Set Property". This is wor…
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How we can disable multiple triggers of a button in OFS?Summary: We have two buttons . Due to a lack of technician awareness, these buttons are being triggered multiple times, resulting in a heavy load on the message queue. T…
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Global Deployment by Oracle for Weely Maintenance Pack Question?Summary: Hello. Typically, when Oracle releases WMP, we have the choice to deploy it immediately or wait for the next quarterly update (roll ups). With our 3 environment…
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'concat' functionSummary: Concat function is not automatically reacting to changes in the properties? Content (please ensure you mask any confidential information): I used the 'concat' f…
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Field service: Option Suggest activity by location is not available under activity management.We are unable to find the "Suggest activity by location" option under activity management in field service. We followed the steps mentioned in oracle document, but we ar…Venkat Malepati 31 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service -
Weekly Maintenance Pack 7: Routing DescriptionSummary: Weekly maintenance pack 7 Routing description: Is there more detailed documentation available to better understand the impact of this change Content (please ens…Robert Spurlock 41 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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Feasibility of Downloading Submitted Forms in XML or PDF Format from Oracle Field Service CloudSummary: I am exploring options for extracting submitted forms from Oracle Field Service Cloud and would like to know if there is any built-in functionality or feasible …