Configuration
Discussion List
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Message Scenario NotificationSummary: What is the meaning of the "New" status when a Message Scenario is executed ? Does it mean that the message leaves correctly from OFS and it is the middleware t… -
¿Qué afectación causaría la eliminación de Cifrados TLS Obsoletos en los sistemas de producción?Summary: Buen día, Me gustaría conocer qué tipo de afectaciones podrían generarse en los sistemas de producción si se eliminan los cifrados TLS Obsoletos. Esta notificac…
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Unable to create SSO user from API due to password requirementSummary: We are utilizing the HCM-OFS accelerator integration. The resource is successfully created, but when it tries to create a user with a User Type login policy set…
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Is there a way to total up the worked hours of a TechnicianSummary: We are looking at triggering certain message scenarios based on things like a resource's total working time. Essentially we want to trigger a property to be set…
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Asset Detail PlugIn Setup (Version 3.0.2)Summary: Hi, I am trying to install Asset Detail Plugin with version 3.0.2 but it keeps saying : Critical ErrorWe encountered an issue while trying to fetch the authoriz…
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communicated windowsSummary: Clearing the Communicated Window properties Content (please ensure you mask any confidential information): When an activity isn't completed the original day tha…Jamie Watson 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
What is the amount of hosted plugiSummary: We are looking for some answers to the following questions please: What is the maximum number of hosted plugins allowed in a given instance? What is the file si…
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Failed to update Quota Mins by Mass Populate in OFSSummary:Hi Team, We have updated the quota mins for 7th Oct 2024 for respective Quota Buckets, after that we again updated the Mass Populate for day-to-day. Source Date-…
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Is there a way to restrict access to the OFS public URL to specific IP address ranges?Summary: Our organization is wondering if it is possible to restrict access to the OFS public URL by using a whitelist of allowed IP addresses to access the application.…
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unable to display special char post xslt transformationSummary: we have a custom string property to transform data in tabular format via regex and xslt. transformation is working correctly but special chars are not correctly…Digvijay Karasi 32 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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can we send email notification to dispatcher when technician checks a field in a form?Hi team, I have a requirement where we need to send a notification to the dispatcher when a technician checks a checkbox in a form. Can this be done via OFS? Thank you f…Uddipan Bhattacharjee 61 views 3 comments 0 points Most recent by Sinha Abhishek-Oracle Field Service
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Error while building Debrief PluginSummary: Hi everyone, I am currently working on 24D and have installed the standard debrief plugin. However, while attempting to build the plugin in cmd, we encountered …
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How the condition works to have separate condition triggered?Summary: I have one requirement to add validation in field service. This requirement was to trigger two different validation, but as it is not feasible currently I am tr…Jidnyasa Falak 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Its important to solve this debrief error as couldn't find any solution from the docSummary: how to solve this error "type": "TYPE_ACTION_PARAM", "code": "CODE_ACTION_INVENTORY_TYPE_INVALID", "entity": "inventory", "entityId": null, "actionId": 0, "para…
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Need the Usage Report for OFS DB Storage, CPU for OFS ApplicationSummary: Hi Team, We need the Usage Report for OFS DB Storage, CPU details for OFS Application. Content (please ensure you mask any confidential information): Version (i…
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Need a way to prevent users from start and stop/end the field service activity within 1 minute.Summary: We have one requirement to prevent field service users to starting and stopping/ending the field service activity within 1 minute. Some times users are starting… -
Is it possible to Cancel the Non-Scheduled Bulk Activity as Field of Activity Time Of BookingSummary:Hi Team, We have 26K Non-scheduled Activity ID and as per business requirement, we need to cancel all 26K data from Non-Scheduled bucket in Dispatch Console. As …
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how to shutdown OFSC during other component deploymentSummary: We like to bring down the OFSC during other components deployements like DB. Content (please ensure you mask any confidential information): Version (include the…
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Assistance with Multi-Segment Activity Minimum and Maximum Duration Limits in OFSCSummary: Hello Oracle Community, We are currently configuring Oracle Field Service Cloud for our preventive maintenance work orders, and we have a requirement regarding …Prashant Pandya 51 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Extending Duration of a Segment of Segementable ActivitySummary: We have setup our activities to have either 4 x 8hrs segments or 5 x 1hr segments. At times we have techs that may need more time to complete, let's say the 1st…
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How to Identify OFSC Tenant IdSummary: How to Identify OFSC Tenant Id Content (please ensure you mask any confidential information): How to identify the tenant ID in OFSC? Is it in the About menu? Ve…
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buyer - accept or reject a change orderSummary: i need the buyer to accept or reject a change order via notification: the supplier splits the order in two dates and quantities and the buyer has to accept or r… -
how to add icon or color code the in activity time view labelSummary: how to add icon or color code the in activity time view label Content (please ensure you mask any confidential information): Version (include the version you ar…
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Picture size on UISummary: Hi, We have a requirement where field resources are required to take at least 4-5 pictures on-site using mobile devices. Currently, after taking 1 or 2 pictures…
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contains condition for XML-like data stringSummary: i want to put contains condition for multiple values in skill condition. Please suggest way. Content (please ensure you mask any confidential information): Vers… -
Midnight Work ShiftSummary: Hello Community, I am reaching out to inquire about the feasibility of implementing midnight work shifts within Oracle Field Service Cloud. Our team is consider…
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Update Historical Activity/ Debrief from OFSC after 24 hours of Activity DateSummary: For Asset Based Field Service, there are cases where Field service engineers are on international trips OR restricted Customer premises and might not be able to…hussamyousufkunju-Oracle 21 views 2 comments 0 points Most recent by Sinha Abhishek-Oracle Field Service -
Relogin Timeout valueHi, The documentation indicates that "Relogin Timeout" value has to be greater than "User Inactivity Timeout". However, as seen in the attached image, we currently have … -
Not able to delete to Properties Field and Data Filed created in OFSSummary:Hi Team, We have created the properties in OFS, now i tried to delete the unwanted properties field and data field in OFS but its giving the error.Please find th…
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REPLAY: Oracle Field Service 25A Release Deep Dive WebinarREPLAY: Oracle Field Service 25A Release Deep Dive Webinar - Originally Aired: Wednesday, February 26th, 2025 Summary: Watch replay of our quarterly Oracle Field Service…