Configuration
Discussion List
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Cancel button not showing in OFS Production env but cancel button showing in OFS Nonprod EnvSummary: Hi Team, We have faced the issues in Cancel button not showing in OFS Production env but cancel button showing in OFS Nonprod Env for bulk cancel the activities… -
Feasibility/Capability to put previous START time & END time on same day ActivitySummary: I am seeking for the clarity that Is OFSC capability supports, if we can put previous start time and end time on the same day of the activity? USE Case: As an t…
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Colleagues on waiting list must move up list as other colleagues above them accept/decline offeringsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How do I include an ICON as part of the Section Title?Summary: Hello there. Hope all is well. I saw in some OFS demos that their forms have icons as part of their section titles. How do we add this icon for example below fo…
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Call a form from the Activity Not Done screenHi, I would like to know if it is possible to 'call' a form from the Activity Closing screen, for example Activity Not Done Thanks.Rocio Ferrer 11 views 1 comment 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service
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Use a variable to set the Form Editor 'Name' label instead of a fixed valueSummary: Hello. We are using a single form for three different meter registers: Electric, Water Gallon, and Water Cubic Feet, as they all contain similar information. Th…
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WATCH REPLAY: OFS 24C Release Deep Dive WebinarWATCH THE REPLAY: OFS 24C RELEASE DEEP DIVE Summary: Product Management reviews new features in the 24C release of Oracle Field Service. Content: Watch the replay of our… -
Is it possible to use access "Resource Location" in message scenario patterns (body section)Hello, I'm trying to set 3 properties : address, city, postal code by using a "Resource Location". I'm trying to auto-populate those 3 properties after creating a specif…
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Where Can I Find OFSC Standard plugin to create Follow On Work Order in Oracle Maintenance Cloud?Summary: I have a use case wherein I need to develop the plugin that work on Follow Up Work Order in Oracle Maintenance cloud. If there is any standard plugin that suppo…Prashant Pandya 36 views 3 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Is there a way to clone a property in OFS?We have some properties in OFS that need to be duplicated and renamed. Is there a way to clone an existing property like cloning an activity type? Or is there a way to c…
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Is it feasible to include HTML templates in the body of the message scenario pattern?Summary: When I attempted to construct the message's body in HTML—that is, to tailor it to the client's theme, perhaps including their header, logo, and footer—I was not…
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display Url as description not to show entire urlSummary: We have a String property with the GUI type set as URL. Currently, the entire URL is shown in the application. Instead, we need to display the description only.…Ramesh S-Oracle 1 view 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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How to stop Unscheduling Future ActivitiesSummary How to stop Unscheduling Future ActivitiesContent Hi, I want to move all the Pending Activites to Unscheduled for that day as a end of the job (Message Scenario)…
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How to capture live photos in File propertySummary: Hi there, I have created one file type property, But it only gives option to upload image/file not give option to capture a live image. Is it possible to captur…
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How to set user inactivity timeout for SSO Login in OFSHi Everyone, We have " User Inactivity Timeout" for "Default Login" Policy, in our project we are using OpenID SSO, we want to set the user inactivity timeout set for th…Ramya_Venkidupathy 15 views 3 comments 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service
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Edit Activity Duration after activity is completedSummary: If a field service engineer forgets to complete an activity on same day and next day when tries to end activity, he needs to edit the duration and enter actual …
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Is there a way for Edit/View Form's fields will become read-only once FA is in completed status?Summary: Hello there! Our OFS is integrated with C2M. Once the FA is completed from OFS, the interface process is triggered and sends the data information to C2M (e.g. m…Melvin Manalastas 21 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Activity travel key is suboptimalIn 24B Quarterly Upgrade, we are receiving a warning that, Activity travel key is suboptimal , Key is too specific for accurately estimating durations. Consider modifyin…
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OFS - Highlight activity in resource treeSummary: We need to know if when searching for activity in the TOA search engine (upper right margin), we can configure the activity in question to be stopped or marked …
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First activity unmovableSummary: I have an internal activity of name “Bodega” that when it is used has to be the first of the day and does not have to be moved. The problem that occurs is that …
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Default Value Expression does not return a value in Book new activity ScreenSummary: Expression does not return a value when set as default value for duration in "Book new activity" context, it executes successfully in the "Add activity" context…
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On parts and catalog while selecting the data(parts)its not auto populating? Can we have a solutionSummary: We have uploaded the data of parts and catalog. While selecting the data(parts) in the search of parts Processing page the item number and description should be…Bindu Madhavi Vainala 13 views 1 comment 0 points Most recent by Gustavo Guarin-Oracle Field Service
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Accommodate multiple Organizations in single Field Service Cloud environmentSummary: More than one business groups / organizations in a single Field Service Cloud environment. Content (please ensure you mask any confidential information): We are…
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Limits of custom themes and WMT themesSummary: Good afternoon, is there a limit to create custom themes and WMT themes? Can I create as many as I want? Content (please ensure you mask any confidential inform…Alliansys soporte 11 views 2 comments 0 points Most recent by Alexander Salnikov-Oracle Field Service
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Operations on Properties with Date valuesHi Team, We have a string property 'planned_date' which has to be entered by a user in the Activity Details screen. This property has a regular Expression validation to …
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notification management in preference optionSummary: Hi! I would like to offer the option for the field ressources to manage the notification and vibration option. Those features are present in the ''Edit Resource… -
Contingent worker Service- Unlimited access ?Summary: Once subscription is taken, i believe adding contingent workers does not apply per user cost. Please confirm. Content (please ensure you mask any confidential i… -
Is_activity_scheduled on move from scheduled to unscheduledSummary: We implemented a move scenario to Set a property when the order goes from Scheduled to Unscheduled. We put a blocking condition with Is_activity_scheduled is nu…Daniel Lacherra 51 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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is_day_changed how it worksSummary: We need to know how is_day_changed works Content (please ensure you mask any confidential information): We need to know how is_day_changed works to see if we ca…Daniel Lacherra 11 views 1 comment 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service