Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

What Launch condition i can select if i want to trigger something when activity status is 'pending'?

edited Jul 16, 2024 2:23PM in Field Service 5 comments

Organization:

Terex corporation

Summary:

What Launch condition i can select if i want to trigger set property when activity status is 'pending' in message scenario?

Content (please ensure you mask any confidential information):

We are setting Flag to Yes if the activity is in started status, so we have one workflow which is making that as "Yes".

We wanted to set one flag to No if the technician is stopping the activity. Means Flag should be No if activity status is "pending" in message scenario.

But i am not able to find anything for activity status "Pending" in launch condition. Could you please guide me what can i select to accomplish this in field service?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!