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Can i Close the past activity in OFSC which was 1 week old

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edited Oct 10, 2019 2:41PM in Field Service 1 comment

Summary

Can i Close the past activity in OFSC which was 1 week old

Content

Activity  started on 25/09/2019 by Technician and still it is in started status, we are unable to End/Complete the same activity in Field Service. Hence status is not changed in CRM.

can we End/Complete this activity in Field service.
OR
Please suggest how we can End/Complete this activity in Field service from our end.

OR 

Is there any Rest of SOAP services I can use and close/End/complete the activity.

Thank you.

Regards,

Ajinkya Patil.

Version

19B
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