API / Integration
Discussion List
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How to Store Plugin Data in Fusion Field ServiceHi everyone, We are planning to create a plugin that will be displayed before a route is activated. The user will enter certain details in the plugin, and once the detai… -
How to Fetch Submitted Forms Not Linked to Activity Details in Fusion Field Service?Summary: Hi Everyone, I have a requirement in Oracle Fusion Field Service to fetch details of all submitted forms that are not attached to the Activity Details screen. I…
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Looking for recommendation around Oracle Fusion Field Service from Field Maps Arcgis navigationSummary: Looking for recommendation around Oracle Field Service from Field Maps Arcgis navigation with return values to update properties of FFS we have plugin to open F… -
showBookingGrid returning "reason": "closedTimeSlot"Summary: Hi , We are experiencing an issue with the showBookingGridwhere certain time slots return "reason": "closedTimeSlot" even though there is sufficient remainingQu…
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Will OFS auto populate the lat/long based on Zipcode during the activity creation ?Today we send latitude/longitude value with every create activity into OFS? If we didnt send the values tomorrow will OFS auto populate the lat/long based on Zip code du…
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Can a field technician create an activity and self-assign it using the CCS–OFS accelerator?Summary: Looking for confirmation on whether the CCS–OFS accelerator supports a field technician creating an activity and assigning it to themselves, with that activity …
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GUIDE: How to setup OFS for using multi-attachment property with Fusion attachmentsSummary: Starting from OFS 24C customers can use their OCI Object Storage or Fusion instances to store file attachments from OFS. 24C What's new In this post I will cove…Dmytro Shurkov-Support-Oracle 882 views 23 comments 4 points Most recent by User_M9TOJ Field Service -
Standard WO to OFS Sync (No OIC): Activity Start/End Times Defaulting to 12:00 AM and 12 AM+durationSummary: Content (please ensure you mask any confidential information): We are testing the standard Work Order to Oracle Field Service (OFS) integration without using OI… -
New base URLs for the OFS API?Summary: I notices that some new APIs in metadata are now starting by /api/field-service/routing/v2/ (example: /api/field-service/routing/v2/routingProfiles/{profileLabe…
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Field Service Inventory sync from Oracle Inventory 26BSummary: Hi all, Fusion field service 26B include a direct integration with Oracle Inventory. As per the release notes, if stocking locations are configured and assigned…
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Add master activity ID and global status of multi day activities in message scenarioSummary: In multi day activities, OFSC segment activity in multiple segment. Each segment can be managed independently. In the creation of this WO, REST command return t…
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OFFS 90-day retention: does it purge activities linked to a Fusion Field Service Work Order?Summary: We are evaluating whether to use the new Fusion Field Service Work Order model (26A, no OIC accelerator required, per Implementing Fusion Field Service Work Ord…
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Auto-created Work Orders via Groovy script bypassing Fusion Field Service (FFS) activity creationSummary: We are using a Groovy script to automatically create Service Work Orders from Service Requests. While the Work Order records are successfully created in Fusion,…
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App Composer FCL values not showing in FFS Work Skill Conditions (Service Work Order)Summary: I am looking for some guidance regarding a limitation we are hitting with field sync between Service Work order and Fusion field service. Fixed choice list type…
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Fusion Field Service Activity Details in Fusion Service Work OrderSummary: Hi All, We were able to set the Fusion Field Service connection and the WO from Fusion service gets created in Fusion Field Service and the updates can we seen …
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Ability to show alert pop-ups to OFSC usersSummary: Hi Team, We have a scenario where user may have to work/update an already completed OFSC activity's plugin based on the response comes from source system/OIC. D…
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Fetch Fusion BIP Report data from Field Service PluginSummary: We are developing a custom Fusion Field Service plugin that needs to display data from a Fusion BIP report. Currently, we are able to retrieve the report data o…
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Text to Speech Functionality In OFSSummary: Hi All, We have a requirement in Oracle Field Service (OFS) where field engineers should be able to listen to work order instructions while traveling to the cus…
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How to move resources from root organization to an internal organization in OFS?In Oracle Field Service we have the following resource tree: Root / parent Organization Unit: Parent_OrgUnit Internal Organization Units (created by us): InternalOrg_A, …
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prevent dispatcher-managed on-call schedules from being overwritten by HCM FFS IntegrationSummary: Hi Community, We are using the out-of-the-box HCM to FFS Worker Availability integration accelerator and have run into a gap we'd like the community's input on.…
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Preflight/Options HTTP call in rest api from custom pluginSummary: We have a custom plugin and are making multiple REST API calls to OFSC to fetch and update data. We can see in the browser's network tab that for all fetch api …