API / Integration
Discussion List
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Oracle Utilities Integration between WACS and Fusion Field ServiceHi, Do the Oracle Utilities Accelerator for Integration between WACS and OFS is also supported for integration with Oracle Fusion Field Service ? Reference Document: Ora… -
Field Service Partners Should Access Only Specific set of Knowledge Articles on Fusion Field ServiceSummary: We have an requirement that Field service partners should be able to view or access specific Knowledge articles on Field service. Also restrict them from downlo…
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Work order area values not loading for specific Activity TypesSummary: Hi, I have enabled few activity types for work orders in Fusion Service. However, while creating a work order, only the activity type 'AC' allows me to select t… -
Clarifications Required on Fusion Attachment Flow Post 26A UpdateHi Team, Regarding the Fusion Attachment flow after the 26A update, we have a few clarifications. Below is our current understanding: When an attachment is added in a Fu…
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OFS→ADB Database (on Private ORDS Endpoint)Summary: Does any one have experience with this "pre-built" connector from OFS to ADB? We’re following the docs Configure Real-Time Data Integration With Oracle Autonomo… -
Collaboration Events -> updateTypeSummary: I would like to know all the possible values that the “updateType” parameter can take. For example: Content (please ensure you mask any confidential information…
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Native Integration between Fusion Service and Field ServiceHi Team, This is a continuation of my previous question regarding Fusion Service to FFS native integration: https://community.oracle.com/customerconnect/discussion/comme…
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Need to authenticate REST API for Oracle Fusion Field Service Cloud Service - ChatsSummary: I cannot authenticate REST API for Oracle Fusion Field Service Cloud Service - Chats REST Endpoints. How to set up JWT auth? Content (please ensure you mask any…
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Oracle Fusion Field Service Worker Availability IntegrationSummary: We are using 'Oracle HCM Fusion FS Worker Availability' integration in the HCM-FFS accelerator in OIC. It is creating the 'ResourceExceptions' activity type in …
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New 26A Feature: Message Scenarios Integration Event Delivery ChannelSummary: I am testing this new 26A feature Message Scenarios Integration Event Delivery Channel, and I was able to submit a new event "messageStepTriggered". However, wh…
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External Application Plugin - Not able to POST dataSummary: Hi , We are trying to embed VBCS application to Fusion Field service , for which we are using External Application Plugin . Here we are trying to send few Work …
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starTime in Mobile Framework APISummary: Hello, I need to obtain the start and end times of an activity through Framework API. What parameter should I use to obtain the start date and time of an activi…
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Our OIC integration folks are concerned about the OFS 26B release that is coming out soon.Summary: Our OIC integration folks are concerned about the OFS 26B release that is coming out soon. Content (please ensure you mask any confidential information): Our OI…
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In OFS, is there a way to extract audit logs regarding user actions (e.g. user login/logout times)Summary: We have a requirement to provide audit logs regarding the OFS users' actions, like the datetimes of log-in and log-out actions in the system. In the Oracle Fiel…
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OFSC Plugins - Disabling Client-Side Debug Function in Production EnvironmentsHi Team, We have identified the presence of a client-side debug function, setOfscDebugModes() in the OFSCPlugin which can be invoked directly from the browser console. W…
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Error while setting up DebriefSummary: Hi Experts, We are trying to setup the Debrief Screen(its not a plugin anymore) and have created the relevant applications that it needs. However the debrief sc…
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Master Activity ID for Multi-Segment activities not available in non schduled poolSummary: Hello Team, In Oracle Field Service multi-segment activities, we observed that when a segment is moved from Scheduled to Non-Scheduled, the Master Activity ID b…
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Are PVOs available to extract for Oracle Fusion Field ServiceHi Team, Just wanted to check if we have PVOs available to extract data from Oracle Fusion Field Service. Thanks, Akshaya
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Ability to fetch list of assistants for a past dateSummary: We are using Assist activities to define crews in our application. In one of the plugins ,we are using Get a list of assistants api to fetch the crew member det…
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Bulk download routing run reportSummary: We need field managers to assess the routing run reports for all routing plan executions for a particular day to identify the reasons for which there are max no…
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OFSC plugin development-Attachment download issue in hosted pluginSummary: In the Oracle Field Service Cloud (OFSC) mobile application, attachments uploaded through standard forms are downloaded successfully. However, when an attachmen…