API / Integration
Discussion List
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How Not Done status of any activity in FFS is handled in WACSSummary: We are currently implementing the Oracle Fusion Field Service (FFS) and Oracle Utilities Work and Asset Management (WACS) integration using the Oracle Integrati… -
Unable to Create REST/SOAP API Application – "Field Service API" Option Not AvailableHi Experts, I am trying to create a new application in Oracle Field Service for REST API authentication. According to the Oracle documentation, when creating a new appli…
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Can i call a soap api from OFSC hosted pluginSummary: I am trying to call a Fusion finance SOAP API from my OFSC plugin code using JS fetch/ajax . Is it possible ? i read that not possible on hosted plugins as ther…
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Ability to see completed activities on My Route PageSummary: Hi Team, When we complete an activity in OFSC, data from OFSC flows to source system for validation. We have a custom property named "Status_Validation". When a…
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Need to authenticate REST API for Oracle Fusion Field Service Cloud Service - ChatsSummary: I cannot authenticate REST API for Oracle Fusion Field Service Cloud Service - Chats REST Endpoints. How to set up JWT auth? Content (please ensure you mask any…
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updating past dated activity via pluginSummary: Hello All, I’m using resource usage plugin and I’m trying to update the start time captured for an individual. The activity is 3 days in the past. While trying …
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Native Integration between Fusion Service and Field ServiceHi Team, This is a continuation of my previous question regarding Fusion Service to FFS native integration: https://community.oracle.com/customerconnect/discussion/comme…
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Oracle Field Service Cloud Integration with Google CalendarSummary: Business needs to integrate Oracle Field Service with Google Calendar. Based on the documentation, there are Google Calendar Adapters in Oracle Integration Clou…
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Deleting Resource TreeSummary Is there a way to Delete resource TreeContent We have migrated our build from Dev env to Test env. As it was dev env so there are lots of resources in our Resour… -
"User do not have permission to perform this operation" in Collaboration APIHi, we are trying to use the collaboration API to interact with chats from an external application. We have defined the application: We obtain the token: And when we try… -
Linked activities with Fusion Service and Fusion Field Service Native IntegrationSummary: Hi All, We are using the native integration between Oracle Fusion Service and Oracle Fusion Field Service. Currently, when a Work Order (WO) is created in Fusio…
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Fusion Field Service error - ADFC-02011: The value for 'localActivityId' cannot be nullHello, We're trying to navigate to Oracle Fusion field service. But when trying to enter, we're getting the following error: ADFC-02011: The value for 'localActivityId' …
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CASDK - 0005 Error in OIC for OFS AdaptorSummary: I am getting an error when adding the OFS Adaptor to an Integration in OIC Content (please ensure you mask any confidential information): I have setup a confide…
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Native Integration between Fusion Service and Field ServiceSummary: Hi, We have followed this document to create connection in Fusion Service for activity creation in Fusion Field Service. https://docs.oracle.com/en/cloud/saas/f…
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system unavailability during Cumulative weekly bundleSummary: Hello Community We are opting for CWB patch for some bug fixes. Can someone please share some guidelines if the integrations should be paused for that duration?…
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Work Order Id is not populated during FFS Activity CreationSummary: I have configured FFS Work order type in our instance (26A) and i see that when a new activity is created for an FFS Work order, it is not populating work order…
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Is there any way I can see if the event has been triggered from Oracle B2C Service Cloud?Summary: In Oracle B2C Service Cloud, I have created two event subscriptions that should be triggered whenever an incident is created or updated. Is there any way I can …
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CCS–FFS Accelerator: Unrelated Pickup Work-Support Activity Types Other Than Service InvestigationWe are currently reviewing the Oracle Utilities CCS–FFS Accelerator and have a question regarding the Create Unrelated Pickup Work functionality. The accelerator documen…
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Why are CCS Activities not supported for Suspended, Started, or Not Done statuses in OFSC?Summary: Why are CCS Activities not supported for Resource Usage when the activity status is Started, Suspended, or Not Done in Oracle Field Service? Content (please ens…
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Integration between Fusion Service and Field ServiceHi, Team, Following this document: https://docs.oracle.com/en/cloud/saas/fusion-service/faefs/manage-service-to-field-service-integration.html#s20060303 We are building …
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how can we enable AI agent Studio on oracle Field service application 26BHi, Can we enable AI Agent Studio on Oracle Field Service (OFS) application? We are currently exploring the possibility of leveraging AI Agent Studio within our Oracle F… -
Unable to import File Type properties from WACS-OFS Accelerator into FFS environmentSummary: We are using the WACS-OFS Accelerator, which requires importing XML file properties into Oracle Field Service. Initially, our project was planned for OFS, but a…
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How to extend or update the expiry date of the Event Subscription in Field Service Cloud?Summary: Need guidance on extending the expiry date of an existing Event Subscription in OFS. The subscription was created successfully, but the expiry date is automatic…
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Native Integration for Fusion Field Service and Fusion Field ServiceContent (please ensure you mask any confidential information): Hi Team, Just wanted to check with native integration between Fusion service and Fusion Field Service I ha…