API / Integration
Discussion List
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Creating repeating assist activity through ApiSummary: We are exploring the option of building teams with assist activities. Assist - teamwork activity can be created from the application . In the application, there… -
Information on native Service Logistics connectionSummary: Customer uses the integration between Oracle Fusion Field Service and Service Logistics. Recently, we have started seeing below message from 25D (or 25C). Could…
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Has anyone successfully used inventory properties in message scenarios to set an activity propertyWe need to validate that inventory items have been added to activities after creation and would like to use a filter highlight activities that have missing inventory doe…
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updating past dated activity via pluginSummary: Hello All, I’m using resource usage plugin and I’m trying to update the start time captured for an individual. The activity is 3 days in the past. While trying …
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Configure Retry mechanism for out bound REST API which is calling a third part application.Summary: Hi We want to configure Retry mechanism in case of technical fault for out bound REST API which is calling a third part application. We got this below link : ht…
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Assigning same routing profile to multiple buckets automaticallySummary: Hi Team We have a requirement to assign same routing profile to multiple buckets. Please suggest how can this be achieved automatically. Couldn't find API to as…
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Fusion Field Service User Creation/Updates via APISummary: With the introduction to fusion field service, is there a way to support creating the users via API, and setting their information appropriately? For instance, …
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With the "Redirection with the close Method" how can I land on "My Route" with the "backScreen"fieldSummary: I am working with this API : https://docs.oracle.com/en/cloud/saas/field-service/fapcf/c-redirectionwithclosemethod.html and we are trying to land on "My Route"…
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how to export the whole parts catalogue using plugin api/ rest apiSummary: Content (please ensure you mask any confidential information): Hi Team, We have a requirement to export the entire Parts catalog that is currently available in …
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How can I do to configurate Fusion Attachments in Oracle Fusion Field Service?Summary: I need to configure Fusion Attachments, but I don´t have OCI user?, It´s mandatory an OCI user or there are another way to add the attachment in configuration a…
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How does the system calculate the geolocation of an activity? Coordinates or address?Summary: We need to understand how the system calculate the geolocation on the map. We import to OFS activities through rest API, and we import both coordinates and addr…
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How to sync attachments from Fusion Service to Fusion Field ServiceSummary: Attachments not syncing from Fusion service to Fusion Field Service via the Out of the box Work order accelerator. “wo_attachment” and “wo_photo” are file type …AnuragRajvaidya-Oracle 31 views 3 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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GUIDE: How to setup OFS for using multi-attachment property with Object Storage bucketSummary: Starting from OFS 24C customers can use their OCI Object Storage or Fusion instances to store file attachments from OFS. 24C What's new In this post I will cove… -
GUIDE: How to setup OFS for using multi-attachment property with Fusion attachmentsSummary: Starting from OFS 24C customers can use their OCI Object Storage or Fusion instances to store file attachments from OFS. 24C What's new In this post I will cove…Dmytro Shurkov-Support-Oracle 803 views 22 comments 4 points Most recent by Sony Bobbala Field Service
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Can we use Oracle Guided Learning In Fusion Field ServiceSummary: Hi, We are in the process of implementing Oracle Fusion Field Service for one of our customers and would like to confirm whether Oracle Guided Learning can be i…
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Chat events from OICSummary: Hello, Why is there no integration with OFS chat events using OIC? How can we capture those events? Content (please ensure you mask any confidential information…
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REST API : getting no data foundSummary: Response showing no data found in REST API. Content (please ensure you mask any confidential information): Hi Experts, I am new to rest api. I tried to get user…Mainur-Oracle 23 views 1 comment 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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SR creation in Fusion Service from Fusion Field ServiceSummary: We are currently creating Fusion Service Requests from Fusion Field Service using a generic integration user through the hosted plugin. Is there any configurati…
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Direct Link to other Android AppSummary: We have developed a plugin to direct a user to an external Android app using the OOTB functionality - the same that is used to direct a user to the Google Maps …
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Unable to Update Resource Calendar from Non-Working Day to Working Day via APIHello @Dima Buldakov Issue:We mistakenly updated Martin Luther King holiday to 20th Jan 2026 instead of 19th Jan 2026 for approximately 3,000 resources. Through the appl…
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Enable Microphone in iframeSummary: We have developed a plugin that has a requirement to accept voice entries. The standard OOTB functionality works fine in iOS or Android but not via a browser. T…