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Native Integration for Fusion Field Service and Fusion Field Service

in Field Service 4 comments

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Hi Team,

Just wanted to check with native integration between Fusion service and Fusion Field Service I have few questions.

  1. Can we use the the custom fields in Fusion service and use these fields in Fusion Field Service Message Scenarios, Routing and Work Skill conditions?
  2. We have both Maintenance and Service , if we make any changes to the debrief plugin, like for example I do not need parts to be added in the debrief would that require additional Integration to modify?
  3. Is there any possibility to get customer signatures in activity other than forms and then get it from forms submitted API?
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