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Fusion Field Service - Users created in FFS without External ID

in Field Service 4 comments

Summary:

For an already existing user in Fusion, we have added the field service technician resource role, and followed the instructions as per below documentation
https://docs.oracle.com/en/cloud/saas/field-service/fagsf/index.html & the user got synced, but there was no external ID (supposed to be the party id) generated as mentioned in the document for the user. Due to this, all accelerator's / integration updates are failing as the respective field service technician is always mapped as not found.

Content (please ensure you mask any confidential information):

We have an already existing user in the fusion and we have added the resource role of field service worker as below.

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