showBookingGrid returning "reason": "closedTimeSlot"
Summary:
Hi ,
We are experiencing an issue with the showBookingGridwhere certain time slots return "reason": "closedTimeSlot" even though there is sufficient remainingQuota.
Request:
{
"activity": {
"activityId": 17393030
},
"identifyActivityBy": "activityId",
"dateFrom": "2026-09-17",
"dateTo": "2026-09-17",
"includeResourcesDictionary": false,
"returnReasons": true,
"includeTimeSlotsDictionary": true
}
Response:
{
"duration": 160,
"travelTime": 20,
"actualAtTime": "2026-09-17 14:41:58",
"workZone": "3132",
"areas": [
{
"label": "I_LPS_CENTRO_ZN01",
"bucket": "I_LPS_CENTRO_ZN01",
"dates": [
{
"date": "2026-09-17",
"timeSlots": [
{
"label": "PM1",
"remainingQuota": 820,
"originalQuota": 1000,
"resourceId": "I_LPS_CENTRO_ZN01",
"reason": "closedTimeSlot"
}
]
}
]
},
{
"label": "B_BUCKET_PRUEBAS_ZN01",
"bucket": "B_BUCKET_PRUEBAS_ZN01",
"dates": [
{
"date": "2026-09-17",
"timeSlots": [
{
"label": "PM1",
"remainingQuota": 99820,
"originalQuota": 100000,
"resourceId": "B_BUCKET_PRUEBAS_ZN01",
"reason": "closedTimeSlot"