Can a field technician create an activity and self-assign it using the CCS–OFS accelerator?
Summary:
Looking for confirmation on whether the CCS–OFS accelerator supports a field technician creating an activity and assigning it to themselves, with that activity syncing back to CCS out of the box.
Content (please ensure you mask any confidential information):
We are using the CCS–OFS accelerator and would like to understand whether a field technician can create an activity and assign it to themselves, with the activity then syncing to CCS out of the box.
From the documentation, we understand that a field technician can create an activity via the Unrelated Activity plugin, but it is not clear whether the technician can also assign that activity to themselves.
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