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OFSC Triggers

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edited Oct 28, 2019 4:49AM in Field Service

Summary

Field Service Trigger Information: Activity Delayed and Activity Prior Updates

Content

Hello Experts,

I am working on use-case based on triggers that cover the following Scenario:

1. Prior updates on the activities that are about to be delayed.

Example: If the resource is currently performing a task at 8 AM and the job gets extended. Based on that the task at 4 PM will get delayed (Activity might get delayed error message being displayed in time view). The updates should be sent to the dispatcher informing the Activity at 4 PM will get delayed.

2. Prior updates on Second Activity when the prior Activity has been completed

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