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Installation of material after sending validation of closure Report

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edited Nov 11, 2019 3:23PM in Field Service

Summary

Installation of material after sending validation of closure Report

Content

is presented by the functional area in which they find locations with work orders where it is possible to install material after sending closure validation, when reviewing it is evidenced that this occurs when the same is worked parallel order with two different users, one is the technician user and the other is the dispatch supervisor user, it occurs while the property A_VALIDADOR_RESULT_CODE-code validating result in Sending is set in the manual_message step Step 2.B- Sending Validate Close. Video is attached where the situation is replicated.

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