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Field Service
Discussion List
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Can anybody explain the proper usage of in Message scenario Patterns tab?Content See the snippet below, here i am trying to print the value of property which is user defined I_PIID in the message body, when i am trying to print it without ta… -
Custom Action behavior in OFSCContent Hi, I have created a custom action ABC on base action ‘end _activity’, with custom param on Activity entity. I want to use this action link on mobility layout in… -
String Field effecting the layoutContent Hi all, I have a requirement where a string field should be there as a Read Only field, upon configuring the field and adding a field of large length my lay out …
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Usage of Service Request in OFSCContent Hello Experts, During the course of implementation we have looked into various Objects of Field Service like Activities ,Resource,Inventories and Users. Apparent…User_2025-02-03-22-01-17-623 33 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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OFSC layout behaviourContent Hi, We have to add 160 enum properties and 160 string properties in a tab named ABC in core manage and mobility activity details layout with the more than 90 vis…
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Deletion of the routed ActivitiesContent Hello Experts , We are currently working on a use case which has following Scenarios : * A set of activities are created in OFSC from Service Cloud . * The Activ…User_2025-02-03-22-01-17-623 17 views 3 comments 0 points Most recent by User_2025-02-01-09-01-51-418
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Manual Activity CreationContent Hi Gurus, I am new to OFSC. I tried to create activity manually as per the document link. https://docs.oracle.com/cloud/latest/fieldservicecs_gs/FACMU/CoreManage… -
Expiry of SubscriptionsContent I have created a subscription with a couple of events, I got an ID(say ID1 and a page number PG1) , I have left it idle for 36hrs and the subscription has expire…
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Creation of Activity Work skillsContent Hi Experts, I am trying to send the skills needed to do a job against an activity. I am unable to find the JSON object in the API documentation. Below is the lin…User_2025-01-29-17-52-39-333 16 views 4 comments 0 points Most recent by User_2025-02-01-09-01-51-418
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Adding multiple Activity Type in the Blocking ConditionContent Dear Experts , We are currently working on a scenario in which we need to add multiple activity types to the blocking condition . That is in Blocking conditions …User_2025-02-03-22-01-17-623 18 views 1 comment 0 points Most recent by User_2025-02-01-09-01-51-418
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Multiple Workzone keys for one workzoneContent Dear Experts, Can we have multiple WZ keys for one WZ ? If yes, then what is the syntax? Are these WZ key comma separated or anything else separated ? Regards, V…
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BI Tool compatibility with OFSCContent Dear OFSC experts, Do we have any compatible tools which can take OFSC data as input to publish some flexible reports. Regards, Vivek Kumar Version 17.8
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Unable to delete pending tasks in OFSCContent Hi, We are now dealing with multi day tasks, which can have more than 1 segment. I observed that when i delete pending activities, OFSC deletes it from that part…User_2025-01-31-22-24-47-317 13 views 2 comments 0 points Most recent by User_2025-01-31-22-24-47-317
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How to fetch the Activity details using SOAP APIContent Hi Team, I'm trying to get all the activity ID's based start time and status=accepted using SOAP API. So for this scenario I have taken outbound wsdl of TOA but …
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Handling multi day task status from external systemsContent Hi, We integrated OFSC with external mobile application. We are using Multi day tasks in OFSC and especially facing problems in handling the status updates from …User_2025-01-31-22-24-47-317 28 views 1 comment 0 points Most recent by User_2025-02-01-09-01-51-418
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Assisting ConfigurationContent Hi Team, I was trying to implement Assist functionality in my function. I had selected the action link create_teamwork and put it in resource hint screen. Also, …User_2025-01-29-17-52-39-333 30 views 1 comment 0 points Most recent by User_2025-01-29-17-52-39-333
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Usage of Districts for RoutingContent Hi, We have a use case in which the customer is using Districts in the Address. Based on the Districts specified the Activities should be routed to the resources…User_2025-02-03-22-01-17-623 31 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Rest APIs for searching activities assigned to a resourceContent Hi, As a part of integrating OFSC with Mobile, We have a requirement to retrieve and display all the activities associated with a resource for a given day or giv…User_2025-01-31-22-24-47-317 24 views 3 comments 0 points Most recent by User_2025-01-31-22-24-47-317
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Obtaining The List of Location IDContent Hi , We are currently working on the scenerio in which we need to pass the Location ID of the Resource that is The Start Location and End Location of the Resourc…
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Procedure to send the Custom Fields in the Outbound MessageContent Hi , We are trying to add a custom Field in Body of message pattern but unfortunately it is showing "Body pattern contain the wrong tag" ,could anyone suggest us…
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How to delete Activities in Field Service?Content Hi Is there a way to delete an activity which is not in pending state in Field Service cloud? I want to delete the activities which we created for testing purpos…
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Obtaining the Route ID after the Activities are routed for a particular resourceContent Hi , We have a use case in which we need to obtain the Route ID after the activities are routed for a particular resource . We have seen in Daily Extract that Ro…User_2025-02-03-22-01-17-623 26 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Hiding Engineer address details from OFS users - GDPRContent The GDPR will apply in the UK from 25 May 2018. The GDPR means any personal data held needs to be held for a legitimate business reason and anyone having access …
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Travel time outside of Shift timeContent Hi All, I'm not sure if other OFSC customers have thought about this as a requirement previously. We have raised an Idea in the Idea labs today which would allow…User_2025-01-29-00-17-24-665 38 views 1 comment 0 points Most recent by User_2025-01-30-23-38-37-607
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Invoke WSDL from OFSCContent Hi, We have a requirement to send few activity updates to an external system. Can anyone guide me how to invoke a WSDL from OFSC? Can we use message notification…
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How to enable SSO in OFSCContent Hi, Has anybody implemented SSO in OFSC? If so, can you please share any related documentation? Thank You Version OFSC 17.2
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Remove blank vlaue from enum propertyContent Hi All, How can i remove the blank value from any enum property. Thanks Shilpa
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Visibility on linked activitiesContent Hello everyone, A customer would like to highlight the activities that are related in the GANTT or LIST view. I was thinking about creating a filter that could f… -
Adding On Call Between a ShiftContent Hi, We have a use case in which a resource works for Morning shift(9am to 12 pm) and Evening Shift (3pm to 6pm) in a single day . Since we cannot add two shifts …
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Setting Activity colour by a custom propertyContent Does anyone else need to set a colour of an activity by another property other than Status? Due to our CRM system having multiple Status - Scheduled > Dispatched…User_2025-01-29-00-17-24-665 34 views 1 comment 0 points Most recent by User_2025-02-03-17-48-08-742