Field Service
Discussion List
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Applying external styles/css on OFSC pagesContent Hi, Is there any possibility to apply external css/styles on the OFSC pages? We are trying to have OFSC pages as iframe on another web application, so we are try…
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Learned duration with stats package in same timeContent Hello From OFSC 16.8, it's possible to start the "Learned duration" (set the duration of activities from learned duration) only for one activity type. Before 16.…
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Access OFSC activity details page from CRM applicationContent Hi All, I am trying to access particular activity details page from CRM application. OFSC application is shown in an iframe within CRM application. Intention is …
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Potential Issue with Outbound NamespaceContent Hi, if i see the documentation and the WSDL of the Outbound API thenamespace of the request is defined as xmlns:urn="urn:toatech:agent" When I tested the outboun…
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How to disable "Change Password", "My Display" for a certain User Type on Manage screenContent Hi All, I want to disable "Change Password", "My Display" , "Logout" options for certain User Types using Manage Screens. As shown in the attachment, I want to h…
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Which mobile device are you using for OFSC?Content Hello, I'm wondering what kind of mobile devices you're using with OFSC? Do you have different experiences with different devices? We are in a process to buy new…
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OFSC Page Url in IFrame and Single SignOn API Integration OptionsContent Hi OFSC Team, We need to open OFSC Page URL in context of the existing web application either via IFRAME option or launch it in separate window. Please let me kn…
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Opening Native application from OFSCContent Hi , I am trying to configure OFSC to open an application which is installed in my mobile. As per the doc it ask to enter the URL to achieve the same. Please let…
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Start time mismatchContent Hi, I am getting a error as Start time mismatch. Has anyone got this error before. I am unable to find the reason for this error. Attaching the image for the sam…
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Technician location trackingContent Hi, I had a quick question on the current location tracking feature of the mobile technicians. While its known that, without smart location, it is not possible t…
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Routing is not working properlyContent Hi, I created a bucket and three groups in it which contains single resource in each group. Configured work zones for three groups and when I configured a routin…
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Integration Cloud Service approach for integration between OSvC and OFSCContent During recent release webcast (Feb 2017) we got to know Integration Cloud Service used for integrating OSvC and OFSC. Do we have configuration document which par…
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Single Sign on in OFSCContent Hi, Has anyone had any prior experience with implementing single sign on in OFSC with login request coming in from an oracle/non oracle CRM system. As a login po…
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Open a URL in a new tabContent Hi all, I have a requirement in which i have a 'hit URL' plugin which opens up a URL when a user hits this button. The issue i am facing here is that when the us…
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Custom Date PropertyContent Hi, Is it possible to create custom date & time property in "mm-dd-yyyy hh:mm:ss" format in Oracle Field Service Cloud I tried using regular expression but didn'…
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Setting a value of a field based upon value of another fieldContent I was wondering if there are rules or something in OFSC that would set the value of an enum dropdown field based upon the value of another enum dropdown field. A…
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Populating location information from GPS on the activityContent Hi All, We have a requirement where location GPS information needs to automatically populated on the activity when a field technician is creating an activity fro…Sandeep Thumati-124657 28 views 2 comments 0 points Most recent by Shaun Nicely - Helix Business Solutions
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Can customer use TOA Rel Feb 2017 internal plug-ins or are those only for Oracle product...Content http://docs.oracle.com/cloud/latest/fieldservicecs_gs/FAADU/FAADU.pdf page 8. Internal plug-ins affect the behavior of the Oracle Field Service Cloud platform an…
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TOA Accelerator Add-in compiling issueContent I have started integrating OSvC with OFSC using Oracle TOA Accelerator. I have followed steps given in this document and downloaded the code from this source. I …
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Populating Work Zone ShapesContent Hi, We are trying to populate Work Zone Shapes via APIs. To perform this task we are using Metadata/WorkZone API with the following endpoint : /rest/ofscMetadata…
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Travel Time and Home ZonesContent We are using the Start, End and Home Zone support for our resources in addition to Work Zones. The questions is that we have set the Home Zone radius to be no mo…
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OFSC SalesForce integrationContent Hi All I am trying to integrate OFSC(16.2) with Salesforce (Point to Point integration). 1. I created a notification method external system in OFSC. 2. Added all…
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Oracle Field Service Cloud Integration with EBSContent Current System Info: We are using Oracle EBS 12.1.3 version. We have weblogic basic addition installed (on to middleware) and on top of that we have discoverer f…
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Home Zone Center vs Start/End Location - Who Wins?Content Understanding the benefits/features of each method, which of these two methods takes priority if all are filled in? How about if you want to use one as a "perman…
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Barcode scanning featureContent 1) Do we have barcode scanning feature - to scan barcode for inventory in Oracle Field Service Mobility ? 2) If so, how do we access / use the feature using the …
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How to use the navigation view of Maps - Oracle Field Service?Content Hi Guys, I have a question about Oracle Field Service, is it possible to navigate using the GPS/Maps of Oracle Field Service? I'm able to view the "direction" in…
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Oracle field service cloud and Siebel integrationContent Hi, I am trying to make the outbound from TOA to Siebel on premise to work but the TOA outbound configuration expects a '.com' public domain for the external sys…
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Using Smart ForecastingContent Hi All, One of our customer is looking for using Smart Forecasting module in OFSC. They have NOT enabled Quota Management (Resource Settings --> Resource Informa…
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WADL fileContent Hi All If anyone know how to generate WADL file or have link to download WADL file please let me know
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How to configure Oracle Field Service?Content We have Oracle Service Cloud (Right now)environment, and would like to configure Oracle field service as well. Please let us know how to configure Oracle Field S…