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Field Service
Discussion List
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calendar type fieldsContent Hello, I want to create properties in field service environment with a calendar type field. Is this particular functionality feasible? For example I am creating …User_2025-02-03-20-16-47-345 34 views 2 comments 0 points Most recent by User_2025-02-03-20-16-47-345 -
Child resources inheriting work zone from ParentContent Hi Gurus, I have studied in OFSC documentation like, child resources will inherit the work zones from parent, if we don't configure any work zone for child. But …User_2025-02-03-21-38-01-427 27 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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How to invoke an external application without having to Login explicitlyContent Hi, Need help on this. There is a requirement where technician should be able to open an external application (i.e IoT AM in our case) without having to provide … -
Pass both index and value of a custom propertyContent Hi Gurus, Is there any way to pass both index and value of a enum property in message scenario. Please guide me on how to pass both together. Regards, Ramya VUser_2025-02-03-21-38-01-427 31 views 2 comments 0 points Most recent by User_2025-02-03-21-38-01-427
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Capacity check - Multiple time slots in same bucketContent Hi Gurus, We have a requirement to have two different activities with different duration. one activity type with 1hr duration and another with 2hr duration. So w…User_2025-02-03-21-38-01-427 34 views 0 comments 1 point Most recent by User_2025-02-03-21-38-01-427
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Phone Ext not passed to Android Device Phone DialerContent Hi When a customer's "hyperlinked" phone # in OFSC is clicked on, it loads the android device's phone dialer with the phone #. However, if the phone number inclu…
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Restrict WorkloadContent Hi There, Can we restrict the workload of the technician. Say in 9 hours of working only 3 activity can be done by the technician. And rest cannot be assigned to… -
Add multiple customer inventory in one REST requestContent Hi All, I am trying to create multiple customer inventories in one REST request. I know the API can be used to create one inventory at a time, but to create larg…
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Read only Travel TimeContent Hi Team, Has anyone come across this scenario where the technician cannot adjust the travel time. If he has to adjust the superior has to be notified on the trav…
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Read Only FieldsContent Hi Team, Is there any option to make a field read-only after a particular field is selected. For Eg: Answers are given in radio button, when option A is selected…
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Viewing the Parent Resource Name in the List ViewContent Hi Gurus , Our Current Resource Structure is such that we have a team(Group) which consists of Resources . The customer wants to View the Team to which the Activ…User_2025-02-03-22-01-17-623 34 views 3 comments 0 points Most recent by User_2025-02-01-09-01-51-418
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Menu ItemContent Hi Team, Is there a way to put an action link in the main menu screen? Only option seems to be adding a menu item but I am unable to find any documentation to cr…User_2025-01-29-17-52-39-333 40 views 6 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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Need to change "Routes" filter valueContent Hi, In Daily View we can filter on the basis of Routes which is currently defined as the ratio of Pending activities to that of the total activities. So my quest…User_2025-01-31-22-24-47-317 33 views 0 comments 0 points Most recent by User_2025-01-31-22-24-47-317
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Set regular expression rules on inventory serial number fieldContent Hi All, I have a requirement where I need to set the length of the OOB field : Serial number - 'invsn' as 12 digits. As I can see in OFS, there is no way to set …
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Apply restrictions on property by validating the characters lengthContent Hi, I'm trying to display an error when the technician enters defined number of characters on string property type. for example: i have property "Update Apartmen…
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Applications icon in Oracle Field serviceContent Hi All, Can anyone know how to consume a REST API in oracle field service? Kindly guide me how to do it? Thanks, Muthulakshmi
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Link ActivitiesContent Hi All, I have a requirement as once the activity has been created manually by an admin, based on the activity type it should create the three sub activities aut…User_2025-02-03-18-29-17-316 23 views 4 comments 0 points Most recent by User_2025-02-03-18-29-17-316
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Routing Profile ExecutionContent Hi All, I have created an immediate routing plan against one bucket and I have created one activity based on the conditions which was created in the routing plan…User_2025-02-03-18-29-17-316 21 views 2 comments 0 points Most recent by User_2025-02-03-18-29-17-316
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Set work SkillContent Hi, Anyone aware how to do bulk update for around 5000 resources work skill in OFS? I have tried set work skill API, when I tried to run through script it false …
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OFS - Assign Resoruce to ActivityContent Requirement: Oracle Service Cloud (OSC) will send Dateandtime(in timestamp) format for an activity. From that we will extract Date(2018-02-01) and time (10:12) a…User_2025-02-03-17-31-41-889 26 views 12 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Automatic Quota Settings in OFSCContent Hi Gurus, We have configured Quota in our instance and we are editing the "Quota%","Min Quota" and other parameters manually for every day/month. Is thery any wa…
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Property for linking activitiesContent Hi Gurus, I am new to OFSC. I am trying to link two activities, I have created link templates and in Activity -> Link Tab, when i try to link another activity by…
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Getting response from external system in OFSCContent Hi All, With OFSC, i am trying to integrate another external system. Is there any way from OFSC to send the request to other systems and process the response we …User_2025-02-03-21-38-01-427 35 views 4 comments 0 points Most recent by User_2025-02-03-21-38-01-427
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Pinned JobContent Hi All, I was looking for a pinned job solution in OFSC. In some of the business cases, business would like to pin a job to a technician at a particular time in …User_2025-01-29-17-52-39-333 31 views 2 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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XSL Transformation - Breaking a String into Separate Lines and ValuesContent Hi. I'm new to OFSC and XSL Transformations. Our ERP sends a value to a custom property in OFSC called "a_parts_installed" This property holds a list of all part…User_2025-02-03-17-58-36-827 26 views 2 comments 0 points Most recent by User_2025-02-03-17-58-36-827
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Inventory and parts catalog linking settingContent Hi All, I am trying to implement parts catalog in application for which I am not able to find the linking field between inventory and parts catalog. Whenever a s…
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OFSC Documentation in different LanguagesContent Hello, As OFSC supports multiple languages, is there by any chance that the documentation is also available in these languages? We are specifically looking for O…
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Company boundaries in business rulesContent Hi Gurus, We have to give company boundaries in Business rules. We have the below queries on it. 1) Should we specify the company boundary as the whole country b…
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Shape files not working with google mapsContent Hi All, I am facing some issues where work zone shapes are not getting populated in our instance where I am using google maps. I have followed the same methods t…
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Retrieving data submitted in Mobility FormsContent Hi Gurus , We are working for a use case in which a forms are created in Mobility module in which the End users are needed to submit the feedback forms .Is there…