We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to invoke an external application without having to Login explicitly

Received Response
9
Views
4
Comments
edited Feb 28, 2018 11:11AM in Field Service 4 comments

Content

Hi,

Need help on this.

There is a requirement where technician should be able to open an external application (i.e IoT AM in our case) without having to provide username/pwd explicitly and land on a particular screen of that application.


I tried providing URL and username/pwd in plugin details of Action Management but in the mobile UI activity details page, after few seconds of invoking this action it shows a message  "The Following plugin has not been loaded".

Attached a screenshot of plugin screen.

Need help to achieve this requirement. 

Thanks,

Shilpa
 

Version

Oracle Field Service Cloud 17.8

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!