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Capacity check - Multiple time slots in same bucket

edited Sep 17, 2018 3:04AM in Field Service


Hi Gurus,

We have a requirement to have two different activities with different duration. one activity type with 1hr duration and another with 2hr duration. So we have defined common 2 hr time slots like 9-11,11-13, so that two 1hr activities can be booked using this 2hr time slot only and also configured capacity category for the bucket.

We have two resources in bucket with both the work skills. Issue is we have tried booking two 1hr activity and one 2hr activity for one time slot, in available capacity/booking status screens under quota, it is showing as "0" properly. But in REST API(Booking Options API), instead of returning this time slot with reason as " no Capacity", it is returning the time slot.

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