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Pinned Job

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edited Feb 5, 2018 5:35PM in Field Service 2 comments

Content

Hi All,

I was looking for a pinned job solution in OFSC. In some of the business cases, business would like to pin a job to a technician at a particular time in a time slot. Also, when the job is pinned, routing is expected to ignore this job. I would like to understand how do I go about achieving this functionality with the minimal use of new custom properties.

Thanks,

Shankar

Version

17.8,18a

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