Pinned Job
Content
Hi All,
I was looking for a pinned job solution in OFSC. In some of the business cases, business would like to pin a job to a technician at a particular time in a time slot. Also, when the job is pinned, routing is expected to ignore this job. I would like to understand how do I go about achieving this functionality with the minimal use of new custom properties.
Thanks,
Shankar
Version
17.8,18a0