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Field Service
Discussion List
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Work Zone Id for ResourceContent We have a use case where the mobile techs on occasion will create activities in OFSC and and assign to themselves. We are integrating with OSVC and everything wo… -
Add properties on Response from Create Activity callContent Hi, Is is possible to configure what Activity properties are returned on the Create Activity API call via REST? I'd like to get some information which is calcula… -
Mandatory or Required Field ConditionContent We are wanting to make a certain custom field mandatory on the Add Activity, if the activity is of Customer type make it mandatory and be optional if it is an In…
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Performance when moving activities on / off Gantt or between ResourcesContent hi all, we are experiencing what we regard as slow performance (typically 7 - 15 secs) when trying to move an activity between Gantt and Non-Scheduled list, or b…User_2025-02-03-17-01-45-191 23 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 -
Specific file from daily extractContent Hi community. Could some one tell me, how to get a specific file from the daily extract? I am using "Postman" but only show me two daily extract files, and I hav…User_2025-02-03-19-39-16-500 26 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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Assign to Team ScreenContent Hi All, I am trying to assign a technician to another tech for assist in a team. I am doing that by drag and drop and it works fine. After the drag and drop I ge…
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Real Time Travel UpdatesContent Hi - Does anyone know if using real time travel updates when scheduling, has formed part of the road map. My understanding is real time traffic updates are not t…User_2025-02-03-22-01-02-430 27 views 7 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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API's for Routing the ActivityContent Hello Experts , Is there a possible way we could route the set of Activities via API . We have looked through the documentation but haven't found a way , please …User_2025-02-03-22-01-17-623 22 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Mobility view configurationContent Hi All, In Mobility Edit/ view screen, when activity is not done it is shown as closed, for pending it shows pending, for completed it shows closed and for cance… -
REST or SOAPContent Hi, Can someone please guide on the Oracle's guideline to use API's. We have to decide on REST or SOAP. Is there a plan to deprecate SOAP API's in future? Thanks…
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Update option in OFSC applicationContent Hi All, We have scenario where a activity is done for 10 hrs and the supervisor has to know in which process(sub-status) the technician is currently in.But now i…
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Not done and cancelContent Hi, What is the difference between not done and cancel activity in mobility cloud service. Thanks,
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Adding property for Taking the Picture from Mobility ModuleContent Hello Experts, We are currently working on a Scenario in which a Field agent using Mobility Module needs to take a picture(from his Smart Phone ) of the Client p…User_2025-02-03-22-01-17-623 24 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Custom params in action linkContent Hi All, I have a requirement where I would like to set the value of a particular flag when the technician clicks on the link. The details for action link are; en…
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Capture customer SignatureContent Hi, When an activity is completed, the technician has to capture the customer signature in his hand-held device. How this scenario can be met? Thanks,
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OFSC library for App developmentContent Hi All, I am trying to built a custom app where I can launch OPA app and OFS app in a same App. Are there any libraries available for OFS which I can use in buil…
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pass custom field value of OFS to action link as a query parameterContent Hi folks, I am showing a external page(www..com) in OFS as a action link. Is there any way to pass custom field value (which is dynamic) of OFC to that external …User_2025-02-03-18-08-03-002 37 views 2 comments 1 point Most recent by User_2025-02-03-18-08-03-002
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How to show external page(www..com) inside field service similar to iframe in HTMLContent Hi folks, Is there any way to show external page(www..com) inside field service similar to iframe in HTML?User_2025-02-03-18-08-03-002 29 views 3 comments 1 point Most recent by User_2025-02-03-18-08-03-002
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How to display a property value dynamically to the screenContent Hi, I have a question. I would like to be able to display the value of a property dynamically to the screen for the users. Example: in a Create Activity screen, … -
Reminder messageContent Hi community. I'm trying to configure a reminder message for the next visit, I need that 30 minutes before the next visit have been sent a reminder message to th…User_2025-02-03-19-39-16-500 33 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Use Field Service in offline modeContent I want to know if I absolutely need to add a plugin in order to use Field Service in offline mode. Version Oracle Field Service Cloud 18AUser_2025-02-03-19-04-27-500 38 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Import Service Request to OFSCContent Hi Experts We have built a custom application in IOT platform where various service requests from the customers are captured. We have a requirement to import thi…
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Activities Not getting fetched when running Routing PlanContent Dear Experts I have assigned routing plan to bucket and trying to execute it but the activities are not getting selected. Can you please advice . Please find the…User_2025-02-03-22-07-00-275 22 views 17 comments 0 points Most recent by User_2025-02-03-22-07-00-275
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New Bar code ScannerContent It's happy to hear that Oracle introduced barcode scanner along with OFSC app (18A version), this feature will make the field service agents job much easier than…User_2025-02-03-22-20-18-732 39 views 4 comments 3 points Most recent by User_2025-02-01-08-03-31-185
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Required inventory tags in core api create activity requestContent Hi, I am not able to populate required inventory schema while creating the activity using Core API. I've added below section in request. "requiredInventories": {…
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Change the activity duration to a maximum value NContent Hello all, Anyone has a trick to level to a maximum value the length property ? A host system defines the duration, users dont have the access to change the dura…User_2025-02-03-17-48-08-742 26 views 2 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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Document generation in OFSC (TOA)Content Hi, In this moment we are working in a solution that requires in the scenario of a completed activity that contains multiple fiedls with information including cl…User_2025-02-03-17-57-40-170 44 views 3 comments 0 points Most recent by User_2025-02-03-17-57-40-170
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How to Change the Company Name of an instanceContent Hi All, We have a requirement where we need to change the company name for the prod instance. Currently for the client the company name has a suffix 'iii' in the…
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Routing Rule not assigning activities to few TechsContent Hi All, I have a situation where the routing rule is not assigning activities to few tech. The tech is not constant however. On one day the tech will get 6 activ…
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Capture timeContent Hi All, Can we capture the time when a particular filed value is entered. The scenario is when a technician enters a value his supervisor should be able to know …