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Field Service
Discussion List
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reorder orders from toa mobileSummary In toa mobil, can the technician change the order of the orders?Content Hi.... In toa mobil is there a possibility that the technician can move the orders and or… -
Filters restricting visible activities based on activity ETA or planned time slotSummary In the activity list view, to be able to view the next activities within a specific period in timeContent Hi, Whenever a technician accesses his activity list, h… -
Show compliance alerts in List View columns and/or activity hintSummary Show compliance alerts in List View columns and/or activity hintContent Hi When moving an activity, compliance alerts are shown in the move screen (ex.: "work zo…
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Send data using Message scenario triggerContent Hi Gurus, I am trying to send a custom field status to external system(REST API/ SOAP enabled) when an activity is started. Aware this could be done using messag… -
How to reprocess the fields from OFSC to CRMSummary How to reprocess the fields from OFSC to CRM when the status in OFSC is CompletedContent HI Guru's, The incidents were completed in the field Service, but in CRM…
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Queue assignment when creating a new incidentSummary How is the default queue assigned?Content When I manually create a new incident, I see that a specific queue value is chosen from the queues available in the dro…
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Search not possible in WorkZoneSummary Search not possible in WorkZone with special character ( _ )Content Hi All, Facing issues while searching workzone with special character like _ but if searched …
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Position on Route dependencySummary How to link Position in Route just with Time SlotContent Our requirement is to just link Position in Route with Time Slot. That is time slots should determine th… -
Update a custom property via set_property Message scenarioSummary Updating the custom property which the change in Status of the PropertyContent Hello Experts, I am currently trying to update the set_property and are currently …
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Native application pluginSummary We want to Open a native application that does not have an urlContent Hi all, We want to Open a native application that does not have an url in android or ios, i…
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Copy property value from resource identity entity to activity propertyContent Dear, good afternoon, thank you can guide me or help me for the consultation I have: It is possible to create a property in the Activity entity and that it is up…User_2025-02-03-22-04-56-632 30 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Routing didn't pick the WorkOrderSummary Routing didn't pick the WorkOrder even though there was technician available in the GanttContent Hi Guru's, We have an issue in the instance, where the routing d…
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OFSC Demo Use CasesSummary OFSC Demo Use CasesContent Hello, Can anyone tell some of use cases in ofsc? One which im implementing is Integration Between OSC and OFSC. Likewise any such dem…User_2025-02-03-21-37-31-207 37 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Error Message: Early Activiation Time Not AllowedSummary Functional impacts of : Early Activiation Time Not AllowedContent I want to understand the functional impacts of "Early Activiation Time Not Allowed" warning mes…
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modify the field content of an activity that is already started?Summary modify the field content of an activity that is already started?Content HI I have a query, is it possible to modify the field content of an activity that is alre…
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Searching activity based on Activity IdSummary How can I search an activity based on activity idContent How can an activity can be search based on the activity id. In the business rules Activity Id is not par…
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Users Reporting Consistent "Offline" ModeSummary Multiple users are experiencing an "Offline" message even when they are in areas with full serviceContent Has anyone experience widespread "Offline. Sync require…User_2025-02-05-03-47-41-435 19 views 1 comment 0 points Most recent by User_2025-02-03-21-22-33-570
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Plugin not receiving OFSC properties valuesSummary Plugin not receiving OFSC properties valuesContent Hi, We are starting to develop a plugin that will print some properties values in the screen and then save the…
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Clone a InstanceSummary Need a Document regarding cloning InstanceContent Hi OFSC Guru's, I need documentation or step by step guidance on how to clone an instance. Help would be most a…
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Deleting Resource TreeSummary Is there a way to Delete resource TreeContent We have migrated our build from Dev env to Test env. As it was dev env so there are lots of resources in our Resour…
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Not sure what is a small arrow head meansSummary Please can someone explains the meaning of some arrow head?Content Please can someone explains the meaning of some arrow head? In below screenshot. Version 19B
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Disabling activity 'Move' conditionallySummary Can we enable/disable Move action based on a certain field value?Content Can we enable/disable Move action based on a certain field value? Currently, user can mo…
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OFSC Triggers are taking too long to reach to OICSummary Its taking around 2-3min to reach OFSC to OICContent Its there a setting in OIC or OFSC to do instant integration flow execution in OIC? What I mean is that curr…
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Capturing Customer Inventory using BLOCK Type "customer_inventory"Summary Customer Inventory is not being returned using the BLOCK Type "customer_inventory"Content Hello, I am trying to return a list of the inventory in the customer po…
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get_capacity and get_quota_data for a date pickerSummary I'm trying to develop a date picker and get data from OFSC via SOAP APIContent Hi, We're trying to develop a date/time picker integrating with Oracle Field Servi…
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Dispatcher/Supervisor as a TechnicianSummary Dispatcher/Supervisor as a TechnicianContent Hi Experts, I have a requirement where Dispatcher can perform the activities by himself. Please find the attached sc… -
Azure MDM setup for OFSC Mobile appSummary how to show instance name/s as dropdown option/s on OFSC Mobile app(iOS App)Content We are trying to improve the overall deployment to Technicians by using the s…
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Is Field Service Integrated with Fusion Maintenance.Summary Is Field Service Integrated with Fusion Maintenance.Content Hi, Can we create Maintenance Work Order in Fusion Maintenance Module from the Service Request which … -
Holidays in OFSCSummary How holidays for two different countries work?Content We have both Canada and US technicians in OFSC. How can we manage holidays for these two different countrie…
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Core Application reportsContent Hello, Can I get the same reports to Core Application which were in Legacy manage (see attached picture)? Thanks, Antero Version 19BUser_2025-02-03-21-22-33-570 49 views 4 comments 0 points Most recent by User_2025-02-03-21-22-33-570