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Field Service
Discussion List
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Can we add multiple workzones with similar values to technicians?Content Hi team, Please advise how can i add multiple work zones to different technicians with similar values. For example I have to add 20 work zones to technician 1 an… -
How to show activity name on activity bar?Content Hi, I did not find an option to add activity name to the activity progress bar/label. Does anyone have an idea how to add an activity name? I've attached the scr… -
Working with Repeating ActivityContent Hello Experts, We are Currently working on a Scenario in which Certain resources need to perform set of Activities at customer location during the Start of the W…Prashant Singh Bhadauria-122022 28 views 2 comments 0 points Most recent by Prashant Singh Bhadauria-122022
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Refresh the Time View on OFSCContent Hi, As far as I have experienced the Time View in OFSC doesn't refresh on it's own. Does any one know if the Activity Time view (Dispatch Board) can be auto refr… -
Unable to add the Action Link(For Hosted Plugins) in Screen ConfigurationContent Hello Experts , I am currently working on a Scenario for which we need to add a the Action Link( Hosted Plugin) in our Screen Configuration . For Achieving this …Prashant Singh Bhadauria-122022 32 views 2 comments 0 points Most recent by Prashant Singh Bhadauria-122022
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Daily extractContent Hi community. I need a daily extract of all that we have on OFSC, but I don't know how, I know that I have to use a curl or postman, but I don't know what's the … -
Showing Custom fields in the Export functionalityContent Hi All, I am trying to confirm if there is a way to show custom fields when we export from the list view. Standard out of the box fields are being exported when … -
Search Criteria in Mobility (Supervisor App)Content Hi All, as an end user i'd like to be able to search for specific Activities by different categories as you do in the Manage View, when i attempt to use the sear… -
External IDContent Hi community. I need to change the resource's tree, but I got this situation: For example, there customers that have been created with the external ID "X", but i…
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Notifying the System after the activities are routedContent Hi , We are currently working on development of Mobile Application for field agents as a replacement for Mobility Module(Mobility being https based web applicati…Prashant Singh Bhadauria-122022 16 views 6 comments 0 points Most recent by Prashant Singh Bhadauria-122022
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Setting Quota thru API for specific timeslotsContent Hi, I need to automate changes in Min Quota acording the service volume. Our system is setup to work with timeslots, but, I couldn't find a way to set the minimu…
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OFSC Collaboration and Daily ExtractContent I'm currently in the process of implementing OFSC Collaboration within our organisation, and we have a requirement to report on the volume of messages and the in…
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Impoting XML file for new User type createdContent Hi, We tried Exporting the screen configuration for Mobility from one user type to the newly created user type and saved that. When we import the XML file for th…
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Creation of new Task StatusContent Hi, Currently there is fixed task workflow for TOA. Is there any plans to create an option where new task statuses can be created like other field service produc…
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Activity purge time documentation linkContent Hi, Can someone point me to the document where oracle has mentioned activity purge timeline. Thanks Shilpa Version latest
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Use of javascript in OFSContent Hi All, We are trying to implement a javascript code in plugins in OFS. It it possible to pass the javascript code like given below in the URL of the plugin. I a…
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How to customize the home screen of a technician in ofsc mobility?Content Hi, We have a requirement to display work order number, activity type, address (Zip code) of the activities assigned to a technician when he logins to his mobile…
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Error with Move APIContent Hi, Since the recent upgrade to 18B, we have noticed an REST API issue experiencing the following: This is for moving an activity from a resource to a "rejection… -
Getting both value and label of enum property in REST APIContent Hi Gurus, We have created one enum property with value and label. In OFSC REST API, for that activity,i can able to get only the label of enum property. Is there…
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Change in RouteContent Hello Guys, We need you expert opinion on the below scenarios. 1. If the field agent changes his route while delivering a product will it change its Travel time?…Prashant Singh Bhadauria-122022 23 views 3 comments 0 points Most recent by Prashant Singh Bhadauria-122022
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Push data to 3rd party systemContent Hi All, Can anyone tell on how to push data to 3rd party system, provided the 3rd party system has given webservice. And as well as receive data from 3rd party s… -
Repeating and Mass ActivityContent Hi All, The scenario is to assign activity to a team consisting of both day shift and night shift technicians. While selecting mass and repeating activities in t…
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Event SubscriptionContent Hi, if I use Event subscription from the REST API's for e.g activity moved, using the GET method I will get a list of attributes back from OFS (see code Block). … -
Same time slotsContent Hi comunnity. I need that two activities with the same time slot don't book at the same technician, if an interval is filled do not be allowed book other activit…
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Routing OptimizationContent Hi Gurus , We are looking into various prospects of routing to come up with the best routing plan and would satisfy our business needs . If it would be a great h…
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Move activities automaticallyContent Hi community. I need that the activities un completed at the end of the day be moved automatically for the next day, and this activities has to be moved at an sp…
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Daily ExtractContent Hi All, Instead of download of records can we push the data to another system using Daily extract? Thanks, Madhu
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Main ResourceContent Hi, What is the use of adding main resource in user(Resource Setting-> User). I found there is no difference in selecting the main resource. Is there any functio…
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Activities Distribution between ResourcesContent Hi Everyone I have a requirement to automatically assign activities from the bucket to the resources assigned to the Bucket automatically. I have created a Resou…
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Consume WebserviceContent Hi, Can anyone let us know the steps to consume webservice in oracle field service. Thanks, Madhu