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Field Service
Discussion List
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PluginsContent Hi Gurus, Where do we develop plug-ins in OFSC. Can anyone highlight points on the use case of the plug-in and how you developed it. Thanks, Madhu -
Static Start and End timeContent Hi Gurus, Is there a possibility where planned time is captured (timing should be unchanged) and actual start and end time is captured in the screen. When it is …
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Coordinates of work zones are currently unavailableContent Hi, how do we go about adding coordinates for work zones so we can view them on the maps in the new "Booking Status" Screen in 18C? At the moment we just get the… -
Message Scenario : File Property in Message BodyContent Hello OFSC people, I have client's requirements as the following: 1. At the job completion, the Field Tech will be required to send the activities collected on t… -
View calendar for a monthContent Hi Gurus, In Core manage application, in the date area how do we view for a month. As now now there are only for days and weeks. At times I could see the day/wee…User_2025-02-03-20-16-47-345 22 views 2 comments 0 points Most recent by User_2025-02-03-20-16-47-345
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Missing InventoryContent Hi Gurus, Attached with the screenshot of required inventory. Any inventory added is stated as missing, what does this mean and how do we move this from missing …
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Inventory QueriesContent Hi Gurus, I have couple of queries related to inventory, please clarify the same. In add activity screen we have inventory and required inventory tab, what is th… -
Routing to Group Jobs at the same siteContent Hi all, I'm currently trying to develop a routing plan (or set of routing plans) that ensures that all opportunities to schedule jobs together which are at the s…
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Delivery Window parametersContent Hi, I'm looking for a better explanation of the Delivery Window Start/End properties, which are populated once an Activity has been Routed/Assigned to an Enginee… -
Barcode ScannerContent Hi Gurus, How do we scan a barcode in a customer place using mobile application. Is there any placeholder for barcode scanning in OFSC. Thanks, Dilip.User_2025-02-03-20-16-47-345 62 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Travel TimeContent Hi Gurus, How do we change the travel time in Core manage? The travel time is fixed as 30 mins and in activity screen manage it is displayed as 30 mins. How can …User_2025-02-03-20-16-47-345 26 views 2 comments 0 points Most recent by User_2025-02-03-20-16-47-345
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Scheduled maintenanceContent Hi Gurus, How can we achieve scheduled maintenance in OFSC. Thanks, Madhu
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Adding fields in List column configurationContent Hi Gurus, How do we add fields in list of column configuration. Thanks in Advance, MadhuUser_2025-02-03-20-16-47-345 25 views 4 comments 0 points Most recent by User_2025-02-03-20-16-47-345
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Password resetContent Hi Gurus, In mobility application, while the password is changed from the admin side the technician is requested to enter the old password and then the new passw…User_2025-02-03-20-16-47-345 54 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Multiday ActivityContent Hi Gurus, I tried creating an activity type with multiday activity checked within. And while trying to run a routing plan it throws an error stating that "Multi …
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Associate inventory respect to the activityContent Hi Gurus, Is there any possibilty where, to a particular activity we can associate the equipments needed for the technician by default instead of adding required…User_2025-02-03-20-16-47-345 24 views 2 comments 0 points Most recent by User_2025-02-03-20-16-47-345
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Add properties for next Activity when ending current ActivityContent Hi, I've created a custom attribute against Activities and I'm looking to see if it can be populated when progressing the completion of the previous Activity. Th…
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Checklist of done and undone activitiesContent Hi all, I am setting some complex activities to show a checklist in mobility so that the technician can check what he was able to do and what not. That checklist…
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Survey through collaborationContent Hi, I have a requirement where we want questions to be posted to technicians through collaboration. Let say, dispatcher asks a group of 5 technicians, if an acti…
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Resource not able to view complete activity details in collaborationContent Hi, When the supervisor broadcasts an activity to the resources and clicks on Send Info/Reassign, the recipients cannot view the complete details of the activity…
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Outbound Call while moving the Activities in the Same ResourceContent Hi, We are currently working on a use case in which the Field Service cloud needs to send outbound message to the master system when ever the Activity is moved w…
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Contingent Workers Discussion threadContent Hello OFSC Consultants, I am opening a thread to understand the contingent workers feature and discuss about this. As per the OFSC 18C release we will be having … -
Change image icons for inventoryContent Hi, Is it possible to change or remove image icons for inventory and those on the other screens as well? Thanks, Megha
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"Forgot Password" Option in Login page. Is this possible in OFSC?Content Hi Gurus, One of customer requirement is providing the feature of "Forgot Password" in Login page, so that user can request and change his/her password. Regards,…User_2025-01-30-02-11-25-369 43 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Activity assignment based on time-zoneContent Hi, I have been trying to create an All Day activity for a bucket in Pacific Time Zone. The issue I'm facing is that, even though my Company, Bucket and the Tech…
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Insert data - CategoryContent var criar = new criar_Objecto(); ServiceReference1.ServiceCategory serviceCategory = new ServiceReference1.ServiceCategory(); //************DESCRICAO CATEGORIA S…User_2025-02-03-19-41-19-771 19 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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C# Code to create custom object on RightNowContent string identificacao="teste"; string cargo ="Analista sistema/CX"; ///////***********************CAMPOS CUSTOMIZADOS List dv_lista = new List { }; dv_lista.Add(c…User_2025-02-03-19-41-19-771 26 views 1 comment 0 points Most recent by User_2025-01-29-17-52-39-333
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Creating New DashboardsContent Hi Community, How do i create new dashboards apart from the one which are there in the Mange. Thank you. Regards, Ajinkya Patil Version 18B
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Reoptimization in routingContent Hi, I have a requirement to reassign activities from a tech. Following is the scenario. 1. Few activities are assigned to a tech at the start of the day. 2. Rout…
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Activities Not picked up in RoutingContent Hi All, Need some expert eye on Routing. We have created a Routing profile, routing plan and set of activities and assigned this profile to a bucket. When execut…