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Field Service
Discussion List
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Technician to technician activitiy assignmentContent Hi Gurus, In our requirement when a Engineer assigns a technician with plumbing activity and when he goes to customer place he finds out to be a Electrical activ… -
Adding Assisting Resources in Activity Detail ScreenSummary Displaying the Resources involved for a particular ActivityContent Hello Experts, We are currently working on a scenario in which we need to display the resource…User_2025-02-03-22-01-17-623 30 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Adding Date & Calender Field in Mobility FormSummary Adding Calendar Field to mobility formContent Hello Experts, We are currently trying to create forms that contain the Calendar Field to elect a select a particul…User_2025-02-03-22-01-17-623 48 views 3 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Can't add inventorySummary I can't add inventory in the activityContent Hi, I created an activity but i can't add inventory in it. Inventory tab has not '+' or Add button. It seems like it… -
Mobile Form OR Plugin to Pull InventorySummary We need to pull inventory from the activity in mobility applicationContent In one of our requirements, we need to push all the inventory items to the mobility ap…
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Impact on Order Processing after Upgrade to 18D from 18CContent Hi Gurus, I wanted to know if there will be any impact on the Order Processing when upgrade from 18C to 18D. If there will be any impact, what is the impact ? Th… -
create a duplicate activityContent Hi Gurus, As we know OFSC functionality of not reopening a past date activity. But how could we possibily duplicate or reopen a past date activity. Thanks, MadhuUser_2025-01-31-00-30-36-440 47 views 6 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle
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Reopen a past pending activity to future datesContent Hi Gurus, If a supervisor does not routed to an activity to the technician and stays in the his bucket the whole day. The next day can the technician move yester…User_2025-01-31-00-30-36-440 48 views 1 comment 0 points Most recent by Dmytro Shurkov-Support-Oracle
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Add custom statusContent Hi Gurus, Can we add custom status within the existing status field? Thanks, Madhu
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Call Oracle iOS app (native)Summary Ability to call iOS Mobility application locally from other applicationsContent Hi, Is it possible to call the Oracle iOS Mobility application from other applica… -
Change the standard statusContent Hi Gurus, In one of a requirement is it possible to map a custom field with the standard status field? Eg: A custom field value is changed to Released the status…User_2025-01-31-00-30-36-440 30 views 2 comments 0 points Most recent by User_2025-01-31-00-30-36-440
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Send notificationContent Hi Gurus, In our requirement we are integrating Oracle field service with oracle inventory cloud. Here in real time we are displaying the items and the On hold q…User_2025-01-31-00-30-36-440 43 views 0 comments 0 points Most recent by User_2025-01-31-00-30-36-440
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Possible to change a resource's type?Summary Is is possible to change a resource's type?Content I created a Group resource in my tree. I would now like to change it to a Bucket. Is that possible? The Resour… -
Import InventoryContent HI Gurus, Can we import resource inventory? Thanks, MadhuUser_2025-01-31-00-30-36-440 38 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Mobility Plugin ExamplesContent Hi, I'm looking to see if anyone is able to share some examples of Mobility Plugins they've either written, or use on a daily basis. I'm not looking for code exa…
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Using Mobility Module for taking VideoSummary Using Mobility Module for taking Video of the Client LocationContent Hello Experts, we are currently working on a use case in which the Field Service Agent needs…User_2025-02-03-22-01-17-623 31 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Pop Up notificationContent HI Gurus, When an activity is assigned to a tech, they do receive notification via email or SMS. Is there a functionality to display pop up notification in the t…User_2025-01-31-00-30-36-440 44 views 3 comments 0 points Most recent by User_2025-01-31-00-30-36-440
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Assigning activitySummary directly assigning activity from tech to techContent Hi Gurus, What are the possible ways for assigning an activity from technician to technician. Other than col…
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Integrating OPA Mobile within OFSC AppSummary Potential challenges in integrating OPA mobile within OFSC AppContent Hi All, I would like to know if anyone was successful in integrating OPA mobile within OFSC… -
DailyExtract Date and TimeContent Hi We see in the daily extraction file that the request_date file shows a request_date field that brings the date but the time is not indicated, it is possible t…
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Rollback only specified status activitiesContent Hi Gurus, When a Technician is cancelled or not done will the activity automatically get rolled back to his manager bucket for these two status alone? If there i…User_2025-01-31-00-30-36-440 29 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Managing Time ZonesSummary Brasil has at this moment 4 different time zones. How to handle it in OFSC?Content Hi, with daylight saving Brazil has at this moment 4 different time zones, dep… -
License DependencyContent Hi, In OFSC how does the license depend on? Is it by the number of users we create in the OFSC application. Thanks, DilipUser_2025-02-03-20-16-47-345 31 views 2 comments 1 point Most recent by Dmytro Shurkov-Support-Oracle
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Undefined workzoneSummary Defining the workzone key to the technician , error is populatedContent Hi Gurus, I have created a custom property called "work center". I have to assign each wo…User_2025-01-31-00-30-36-440 30 views 1 comment 0 points Most recent by User_2025-02-03-20-28-53-847
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Custom ReportsContent Hi Gurus, How do we create a custom report in OFSC? In one of our requirement, we have to show report of the technicians who have working during a particular shi…User_2025-01-31-00-30-36-440 24 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Activities and Resource labelsSummary Hi I'm trying to change the terms Activities and Resources to something else i.e Appointments and TechniciansContent Does anyone know if this can be done?. The e… -
Miles/KilometerSummary How to get miles/km against each activity?Content There is a requirement where we need to show certain miles against each activity. when an activity is completed…
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Smart Location and Geocoding differenceContent Hi Gurus, In OFSC module there is smart location and smart and geocoding provider, what is the difference between the two? Thanks in Advance, MadhuUser_2025-01-31-00-30-36-440 40 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Modify the recent contacts report or hide altogether recent contacts in the Contact Search dialogSummary Modify the recent contacts report or hide altogether recent contacts in the Contact Search dialogContent Hello All, Is it possible to Modify the recent contacts …
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Difference between workzone and locationContent Hi Gurus, What is difference between adding a workzone and a location to a technician? Thanks, MadhuUser_2025-01-31-00-30-36-440 33 views 2 comments 0 points Most recent by User_2025-01-29-00-17-24-665