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Field Service
Discussion List
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Search activities in the pastContent We cannot search activities in the past. Is it not supported or is it something not configured properly from our part? We are using OFSC application screens for … -
Loading resources via csv/excel filesSummary can we load operators/vehicles in via csv/excel files?Content We have a requirement to load resources in field service via csv/excel file. Is there a way to impo… -
Red "X" in resource icon.Summary A red "X" appears in the resource tree.Content There is a resource with a red "x" instead of the icon, in the documentation says that this happens cause the reso…User_2025-02-03-20-48-58-461 28 views 3 comments 0 points Most recent by User_2025-02-03-20-48-58-461 -
Inventory loadContent Dear Experts, I want to know if there's any way to load inventory in a massive way. Right now i'm loading the inventory through inventory types one by one and i …
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Set time using application screensSummary Set time using application screensContent Hello all! We are working with the new application screens for the dispatcher role. Has anyone found how users can edit…
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Complex resource calendars using application screensContent Using Calendars from the new application screens (from mobility) https://docs.oracle.com/en/cloud/saas/field-service/19a/faaca/dispatcher-activities.html#c_manag…
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Inventory Quantity functionalitySummary when install message scenario is triggered twice for the same activity and same inventory item , quantity is being addedContent Hello OFSC experts, I am facing a…
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Inventory Message Placeholder for individual quantitySummary Inventory Message Placeholder for individual quantityContent Hello all, Is there any available Inventory Message Placeholder for individual quantity ? (except in…
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AutoRouting: limit resource timeSummary How do I limit the time of a resource to two random days?Content Hi! For the current support I'm providing, I have to enable AutoRouting in Field Service Cloud. …
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Restricting Field Technicians to Access Core ManageSummary Can we restrict field operators to not login/use core manage application?Content Our requirement is not allow field resources to login and use core manage applic…
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Substring in Set Property?Summary Substring in Set Property Message ScenariosContent Can I configure a message scenario set property step with a substring of an existing property? Version 19A -
Data import from legacy applicationContent Hi, The requirement is to import resource hierarchy from legacy application to OFSC. Is any data import utility available for this? Thanks Version Field Service …
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Restrict "Move Activity" based on Property conditionsSummary Restrict "Move Activity" based on Property conditionsContent We have a new requirements to restrict the "Move" or "Reschedule" activity in OFSC Manage and Mobili… -
Making an Inventory property available in Activity screenSummary Making an Inventory property available in Activity screenContent In End activity form, we need to configure a default validation based on an Inventory property. … -
Deleted activity reportSummary can we get a report on activities for the deleted activities?Content Dear experts Is there a way we can know who deleted an activity? It can be a report which wi…
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How to use the Property formatting feature to create a table?Content Hello, I have a requirement where I have to create a custom table of the following format: Labour ID Labour Grade No of Hours Worked Comments 1 2 3 I have create…User_2025-02-03-19-04-27-500 56 views 7 comments 0 points Most recent by User_2025-01-30-02-11-25-369
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Creating Users in OFSCSummary Users creation template for OFSCContent Please can anyone share template for the user's setup which i can share to client to acquire users and their roles and re…
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Using actions in Manage from Mobility for DispatchersSummary Using actions in Manage from Mobility for DispatchersContent We are trying to switch to using Mobility instead of Legacy Manage for Dispatchers since this is wha…
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Custom Forms ActionsSummary Add Action on Custom FormContent Hello, I am trying to figured out if is it possible to Submit a Custom Form 1, and then opens a Custom Form 2. I need to create … -
Collaboration- Users are not visibleSummary Collaboration- Users are not visible even though Collaboration group is configuredContent Hello Team, We have configured Collaboration group. Now we have added U…Neha AbhayNarayan Singh-Support-Oracle 29 views 6 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Supporting Activity tasksSummary Visibility and edit option of sub-tasks in activity (dispatcher and technician)Content We are integrating with Siebel from where we are getting tickets (OFSC Act…
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Custom FormsSummary Add inventory properties on Custom FormsContent Hello All, I am hopping to understand if is it possible to add properties from Inventory Entity in a Custom Form …
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Notify Technician 30 minutes before end of SLA end timeSummary Notification need to be sent 30 mins before end of sla end timeContent Hi Experts, We need to notify technician 30 mins before end of sla end time via collaborat… -
Filtering resources based on assigned work zonesSummary Identifying resources located outside of a bucket, but with temporary work zones assigned for that bucketContent With the introduction of functionality to assign…
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Add Buttons/Tabs/Plugins to "Add Activity" Screen for Technician in 19ASummary How to Add Buttons/Tabs/Plugins to "Add Activity" Screen for Mobility for Technician in 19AContent Hi, How to Add Buttons/Tabs/Custom Plugins to "Add Activity" S…User_2025-01-30-02-11-25-369 41 views 9 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Mass load of field resourcesSummary Can I make a mass load of field resources?Content I'm trying to make a mass load of field resources using Postman, but It seems not to work, I used "Post" and "P…
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Use the exchange message notificationSummary Add custom fields to the two inventory blocksContent We would like to use the exchange functionality between inventories. The case would be for a technician to r…
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Stop creating activity on field service cloud?Summary How can I stop the external system creating activity on field service cloud that does not fit with respect to tech's availability?Content We have a use case wher…
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Set modified field with current datetimeSummary Set modified field with current datetimeContent We are changing with internal messages some values of our Activities based on different events (activity started,…
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Element "Image" doesn't open the cameraSummary Image Element doesn't allow the user to take a photo from camera application.Content The user needs to take a picture at the end of an activity but the image ele…User_2025-02-03-20-48-58-461 44 views 4 comments 0 points Most recent by User_2025-02-01-08-03-31-185