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Field Service
Discussion List
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Dispatcher/Supervisor as a TechnicianSummary Dispatcher/Supervisor as a TechnicianContent Hi Experts, I have a requirement where Dispatcher can perform the activities by himself. Please find the attached sc… -
Azure MDM setup for OFSC Mobile appSummary how to show instance name/s as dropdown option/s on OFSC Mobile app(iOS App)Content We are trying to improve the overall deployment to Technicians by using the s… -
Is Field Service Integrated with Fusion Maintenance.Summary Is Field Service Integrated with Fusion Maintenance.Content Hi, Can we create Maintenance Work Order in Fusion Maintenance Module from the Service Request which … -
Holidays in OFSCSummary How holidays for two different countries work?Content We have both Canada and US technicians in OFSC. How can we manage holidays for these two different countrie… -
Core Application reportsContent Hello, Can I get the same reports to Core Application which were in Legacy manage (see attached picture)? Thanks, Antero Version 19BUser_2025-02-03-21-22-33-570 50 views 4 comments 0 points Most recent by User_2025-02-03-21-22-33-570 -
Why Numeric 1 is showing against Inventory Part ItemSummary Why Numeric 1 is showing against Inventory Part Item in mobile applicaitonContent Hi, I would like to know Why Numeric 1 is showing against Inventory Part Item i…User_2025-01-30-02-11-25-369 28 views 7 comments 0 points Most recent by User_2025-01-30-02-11-25-369
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move orders so that they are not considered by routingSummary It will be possible to move orders to a type of resource that routing does not consider.Content Our client handles suspended orders that can go several days with… -
Login Policies: Max SessionsSummary What is the significance of Max Sessions in Login PoliciesContent What is the significance of Max Sessions in the Login Policies. I understood it like, we cannot…
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IntegrationSummary Field Service Cloud and Siebel IntegrationContent Dear All, Can anyone give me info about Integration between Oracle Field Service cloud and Siebel? Any document…User_2025-02-03-21-37-31-207 27 views 7 comments 0 points Most recent by User_2025-01-31-00-30-38-723
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Remove create button for the creation of groupSummary Remove create button for the creation of groupContent Is it possible to remove crete button for the creation of group groups--> crete button) for a perticuler ty…
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Routing jobs together in the same streetContent Within our organisation, we have teams who proactively inspect our assets installed at customers properties. The objective is for the field resources to start at…
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Add Activity Type in Time ViewSummary The current activity type is blank. We want to make the Activity Type displayed on the 'activity bar' under Time viewContent Hi guys, We want to display the Acti… -
Routing to Unscheduled Bucket/TechnicianSummary Recurring Routing to push activities to buckets as "unscheduled"Content Hello, We currently create all activities to a "master" bucket. The bucket runs a recurri…User_2025-02-04-12-26-21-727 35 views 1 comment 0 points Most recent by User_2025-02-04-12-26-21-727
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See order identifier, when suspending activity.Summary See order identifier, when suspending activity.Content Hello, Our client is using the identify activity by to randomly select work orders. https://www.screencast…
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What is best way to download .zip Daily extract files?Content Hello, I would like to ask... What is best way to download .zip Daily extract files(REST API - OFSC) ? We need some automatic tool for downloading .zip Daily ext…User_2025-02-03-17-03-13-910 22 views 10 comments 0 points Most recent by User_2025-02-03-20-04-02-291
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Warehouse ActivitiesSummary Choose the best warehouse (activities) according to the route of the techContent Hi everyone, I explain better the customer requirements: The OFSC have to choose…
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Automatic RoutingSummary I want to perform an automatic routing.Version 19B
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message to confirm the selected order dataSummary message to confirm the selected order dataContent Hi !! Our client at the time of selecting the next work order, needs to be able to confirm through a message or…
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How to Set Custom Activity Status?Summary Custom Status creationContent Hi team, Is there any documentation or steps available to change or configure the below scenario? To set or change the status of th…User_2025-01-31-00-30-32-814 43 views 2 comments 0 points Most recent by User_2025-01-31-00-30-32-814
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Start orders randomlySummary Start orders randomlyContent Good Morning , Currently we have 10 orders visible by technician. View image : https://www.screencast.com/t/gIrt4KQTEe2O We require …
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change screen of pending orders in toa mobilSummary change screen of pending orders in toa mobilContent good morning In mobile TOA The pending orders screen can be modified? https://www.screencast.com/t/Yy8yrKyh I…
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Reviewing Routing with your StakeholdersSummary Best practice suggestions for Reviewing Routing with your stakeholdersContent Hi everybody. I wanted to post a topic to discuss making changes to Routing Plans/P…User_2025-02-03-20-28-53-847 31 views 0 comments 0 points Most recent by User_2025-02-03-20-28-53-847
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Hiding "end activity" if no inventory items added and populating field according to added itemsContent Hey, First question: We have a situation that we don't want technicians to complete activities without adding any inventory items. So basically if ActualAmount =…User_2025-02-03-21-22-33-570 36 views 4 comments 0 points Most recent by User_2025-02-03-21-22-33-570
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Map Display - Inconsistent Satellite ViewSummary Map Display - Inconsistent Satellite ViewContent Hi All, About to raise a SR related to inconsistant maps display in the Core App. Some users cannot toggle betwe…
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REST service with a message scenarioSummary REST service with a message scenarioContent HI everyone I need to consume a REST service with a message scenario, is it possible to use properties to send as par…User_2025-02-03-20-48-58-461 26 views 0 comments 0 points Most recent by User_2025-02-03-20-48-58-461
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Searcher in next activity sectionSummary Is it possible to add a searcher in next activity section ?Content Hi everyone I was wondering if I can add a searcher in the "Searcher in next activity section"…User_2025-02-03-20-48-58-461 14 views 0 comments 0 points Most recent by User_2025-02-03-20-48-58-461
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Assignment based on inventory partsContent Hi Gurus,Please state if this scenario can be done. If yes can anyone elaborate in how to do it.While creating a activity the manager will assign few parts to th…User_2025-01-31-00-30-36-440 31 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Passing items from omc to ofscContent Hi Gurus,Can we integrate Oracle inventory cloud or Oracle maintenance cloud with field service application. Reason I am asking is , when the items are added in …User_2025-01-31-00-30-36-440 19 views 0 comments 0 points Most recent by User_2025-01-31-00-30-36-440
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Massive download of TOA imageSummary Massive download of TOA imageContent Good Morning, We have our client who needs to download massively the images that from mobile phones are taken by field techn…
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Optimization Route without the bucketSummary Can I use the optimization route without using the bucket?Content Hi Currently all the activities are dropped in the agent. cause Routing hasn't been configured …User_2025-02-03-20-48-58-461 32 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185