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OFSC Customization Capabilities — Cloud Customer Connect
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OFSC Customization Capabilities

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Hi Team,

We have the following requirement from client:-

The requirement says the dispatcher should be able to search for an account and open all activities coming under that simultaneously (like multiple tabs) . There are certain properties which when we update in an activity should be populated in other activities as well (which meets the filter criteria) . Also, there is a property date which must be different for all the activities and updated individually one after another without having to search and go to the details view.

We understand that this cannot be achieved by native functionality and a plugin is required for this. We have the following questions regarding the plugins:-

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